We are ProActive Roofing Sheetmetal & Remodeling- a locally owned and operated business serving the Capital Region and it's surrounding areas with over 20 years experience! Our business specializes in Residential Roofing, Siding, Weather Damage and Insurance Claim Assistance. We provide many other services for your home as well, both exterior and interior. •••Save a TOTAL of 15% for Seniors, Veterans, Fire/Law Enforcement & Teachers!••• Check out our MEDIA section for before & after photos!
All phases of roofing and repairs, custom metal, decks, fascia, flat, insurance claim assistance., metal, porches, rubber, seamless gutters, shingles, siding, slate, soffit, weather damage inspections
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Number of Stars | Image of Distribution | Number of Ratings |
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27% |
"Never spoke with this customer. You may have the wrong business because I have never spoken to a [Member Name Removed] and we do not even provide service to this area."
"Thanks [Member Name Removed]! Ryan and I appreciate your patience and understanding during the scheduling of the job. I'm happy you and [Member Name Removed] are pleased and no longer have to worry about the leak and issues your roof previously had. We also thank you for considering us to fix your siding issue and are thankful we solved that issue as well!"
"A building permit was applied for. When I went to pick up the permit, the resident of the home was nervous as after completion of job in that town an inspector comes out to verify everything. She stated "We probably wont need a permit out here where no one really comes around or will see". The homeowners house had many issues both inside and out which were out of date and not up to code and the resident did not want an inspector out there. She removed our permit from the window. After our work was complete, the inspector came out, assured us that our work was installed properly and up to code and the resident had to update all of her electrical and use proper insulation etc. String line was absolutely used and perhaps the home owner isnt aware what string line is. Our trailer was not filled with debris, and we could not get it down into her lawn (sort of in valley) due to the lawn being very soft, had we filled it in front of her home, we would have been stuck. We also did not want to damage the customers lawn or plants. Our best option was to cover shrubs and lawn with tarps for protection and then carry the debris from her home into the dump trailer. No debris sat on her lawn. As soon as it came down, it was quickly removed and into the trailer it went. After that the entire yard was raked for debris we also ran our magnet. During the installation of the job, which was in the dead of summer, a thunderstorm came, and her roof was tarped off immediately to protect her home. The job was never "shut down". That is completely false. We knew of no water FLOODING her upstairs. We tried very hard to appease this customer and everything seemed okay until it came time for the inspector to come, her attitude quickly changed and I believe she did not want the inspector to notice the items she personally had to take care of. The inspector left her with a list of things she needed to do to bring her home up to code. Our roofing installation was up to code and proper per his confirmation. Her brother sought out our company and paid for the entire thing and he was happy with our work. Since then we have not heard from the resident in the home nor her brother about any leaks. If we had, we would honor our workmanship warranty- regardless of customer conflict- and solve the problem. In addition- our payment policy is the same for all customers. A deposit of half the contract price is required and the remainder is to be paid on the day of job completion. She refused to come out and pay us out of anger that day and we had to reach out to her brother in Florida for him to pay the balance on the job. Had our work been as bad as she is making it our to be, I strongly believe her brother would not of agreed to "happily" pay us."
"Thank you for your kind review! We are happy you were able to sell your home and wish you two the best in AZ!"
"Thanks [removed member name] . Glad we were able to assist in the completion of your garage!"
"Thanks [removed member name] it was a pleasure!"
"(member name removed)- Thank you so much for your kind feedback! We were happy to repair your roof and protect your home from future damages, and we are happy you're satisfied with the results!"
"Thanks a lot [Member's name removed] for your comments! We appreciate it. Also, thanks for inviting us to do more work at your home!"
"Many thanks to you and your wife! We are thrilled that you are satisfied with the quality of our work and professionalism. We were delighted you called us back and to do another project for you and look forward to more in the future. Thank you for the great rating, and for recommending us to others!"
"Thanks [member name removed]! It was a pleasure returning to your home and taking care of another project for your family."
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