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Pro-Tech Lawn Sprinklers

Lawn Irrigation, Wells and Pumps, Plumbing,

About us

Additional contact name - Todd Etesse.

Business highlights

39 years of trusted experience

Services we offer

Lawn irrigation & holiday lighting.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.747 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
0%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 47 reviews

Robert H.
05/2018
5.0
irrigation systems
  + -1 more
I couldn't be more pleased with Pro-Tech. The owner, Todd, came out and personally walked my property, then walked me through the installation plan and answered any questions that I had. His crew showed up right on-time, and all members were pleasant, efficient, and helpful. They installed a 7-zone, 25 head system in about 3 1/2 hours. They clean up as they go, and I was amazed by how "normal" the yard looked after the work, as in you can barely tell they installed the system aside from a few seams and the flags denoting the locations. They also gave me a full tutorial on how to operate the system. I couldn't have asked for a better installation, and they also happened to be the lowest bid. There rating here is well-deserved.
Description of Work: 25-head in-ground irrigation system installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Thomas P.
12/2017
5.0
irrigation systems
  + -1 more
Repaired valves, replaced a head, tested and adjusted the system. Work was well done.
Description of Work: Sprinkler repair and servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
08/2017
5.0
irrigation systems
  + -1 more
Job was completed and any/all open issues were resolved. We’ll be using Protech going forward. Thank you!
Description of Work: Sprinkler re-installation and extensionb

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy S.
08/2017
5.0
irrigation systems
  + -1 more
I would highly recommend Pro-Tech, the office staff and techs were extremely knowledgeable, professional and great to deal with. They went above and beyond our expectation.
Description of Work: sprinkler system
Rating CategoryRating out of 5
Yes, I recommend this pro

Tracy S.
08/2017
5.0
irrigation systems
  + -1 more
I would highly recommend Pro-Tech, the office staff and techs were extremely knowledgeable, professional and great to deal with. They went above and beyond our expectation.
Description of Work: sprinkler installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew M.
06/2017
5.0
irrigation systems
  + -1 more
ProTech showed up on time and fixed my lawn problem. Less than $90 for parts and service call.
Description of Work: Head needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry F.
02/2017
5.0
irrigation systems
  + -1 more
Great. These folks really know what they are doing. System installed including burying lines, connected to house water, and setting heads in the ground. System was installed in November and will be turned on in the spring with all adjustments made at that time. Great people to do business with.
Description of Work: Installed new sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Gregory S.
11/2016
5.0
irrigation systems
  + -1 more
Fantastic! Very professional, very prompt, very friendly group! The technician took the time to explain what he was doing, walking me through the process of preparing the system for winter.
Description of Work: Winterize Lawn Sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Guy M.
10/2016
5.0
irrigation systems
  + -1 more
On time, work completed as promised. Met my tight time schedule of availability. Only one glitch, accidentally cut cable service. Many inground utilities to work around. No other problems. Very pleased with their ability to make a quote quickly, again working around my tight time schedule of availability.
Description of Work: Install lawn sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amanda D.
09/2016
1.0
irrigation systems
  + -1 more
We hired Pro-Tech in September to install an add on to our current irrigation system. The sales representative, and the administrative assistant were helpful, and professional when establishing an agreed upon contract, collecting half of the payment for services, and scheduling the installation date (October 17). On the date of installation, the job took less than an hour, was incomplete, with an explanation that they would return promptly for the remainder of the installation. After a week from the initial installation, Pro-Tech returned to our property (October 25) for the completion of the install, and were still unable to complete the job. After several phone calls and attempts to schedule their return for the installation of our add on system, the Pro-Tech owner arrived (November 8), and again, was unable to complete the job. The Pro-Tech owner was hostile, while explaining that he had more important jobs to complete, and would not have time to complete our installation until the end of November (with the additional expenses). Hostility is an unacceptable way to behave with customers, and for the safety of my family, Pro-Tech was asked not to return to our property. The add on to our sprinkler system is still incomplete, yet we are still receiving a bill with a remaining balance from Pro-Tech, for services not completed.
Description of Work: Add on to our current irrigation system.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from Pro-Tech Lawn Sprinklers
Installation of the Add-on was completed with a crew of 6 men for 2 1/2 hours on the scheduled day. The Homeowner was supplying their own controller which was not yet delivered. Upon scheduled Installation of the new controller, it was found the one and only available wire, needed for completion, did not form a complete connection. As a result, the new zone installed would not work. Extra time was spent trying to diagnose the issue with no luck. A free estimate does not include a full diagnostic check of un-used wires on a sprinkler system not originally installed by Pro Tech. As a result , Pro Tech offered to run a completely new wire, at our cost, to remedy the situation after discussions with the homeowner. This was unacceptable to the homeowner. We then offered to do the repair at no charge to complete the connection. However, the homeowner was unwilling to let us return. We always strive to satisfy our customers.

Tom M.
08/2016
5.0
irrigation systems
  + -1 more
The cost includes closing the system at the end of the year. They were professional and very knowledgeable.
Description of Work: They opened up the lawn irrigation system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Pro-Tech Lawn Sprinklers
Thank you Mr. [Member Name Removed]!

Tom M.
08/2016
5.0
irrigation systems
  + -1 more
They identified the problem quickly and fixed it. I haven't had a problem since.
Description of Work: They repaired a busted sprinkler line. They also rewired a control box that wasn't functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

chris H.
11/2015
5.0
irrigation systems
  + -1 more
Excellent from start to finish. Great people to work with. They are friendly, efficient, professional and honest.
Description of Work: Sprinkler addition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

steven J.
09/2015
5.0
irrigation systems
  + -1 more
very accommodating to our schedule. did exactly what they said they would do.
Description of Work: repaired, replaced and moved sprinkler heads throughout our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Yonduck S.
08/2015
1.0
irrigation systems
  + -1 more
They never get back to me even though I left a couple of voice mails and multiple messages via Angie's list. Like one of previous reviewers, I am not sure they want my business.
Description of Work: Never get back to a customer!

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Kathleen B.
06/2015
5.0
irrigation systems
  + -1 more
It was great from the first visit to discuss where to install the system to the day it was installed. They were very professional, answered all my questions and got it done within a few hours.
Description of Work: Discussed where the zones would be installed, provided map of where all the sprinkler heads are located after installing the system. They were very professional, informative and punctual

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,499

Devin D.
06/2015
5.0
irrigation systems
  + -1 more
JT was our technician and did an excellent job - promptly, courteously and professionally. Excellent company - did our original install and does the system closure annually.
Description of Work: Did a sprinkler system check and adjustment and replaced 5 heads - system was 10 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Shawn G.
07/2014
5.0
irrigation systems
  + -1 more
The price was very reasonable compared to the others. Everything was great with them. I would use them again in the future.
Description of Work: We used Pro-Tech Lawn Sprinklers for lawn irrigation about two years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Patricia and Roger F.
10/2013
5.0
irrigation systems
  + -1 more
Excellent service in the installation of our sprinkler system. When you call them they always answer the phone and someone can help you. Schedule an appointment for an estimate and they showed up on time and provided a reasonable quote. All intend work was fully explained. I put a deposit down (with CC which was nice) and scheduled the install. On the day of the install, they showed p on time and completed the install in a timely manner. We did have one problem. During the install, a distribution box on my septic system was hit and destroyed. Before the work was done, we went over where the septic tank and leech field was but I couldn't pinpoint all components of the septic system. The installer pointed out the damage (he could have hid it) and I told them I would speak to the owner. Per the contract, they were not liable because I didn't specifically identify the location of the box, however, were work out a agreement where they will open and close my system for several years to compensate me for a portion of the repair cost of the distribution box. Through the whole process their entire staff was a pleasure to work with. The system works great and our lawn is coming in nicely.
Description of Work: Installed sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Lisa C.
09/2013
2.0
irrigation systems
  + -1 more
poorly. pipe burst. Owner has not returned calls.
Description of Work: was to handle opening and closing of sprinklers

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$2,000

Response from Pro-Tech Lawn Sprinklers
“My name is Todd , the owner of Pro Tech. I was able to speak with [removed member name] many times on this matter. When [removed member name] contacted us concerning this issue which was a broken pipe outside, she had already had a plumber at her residence who I had a chance to speak with and he stated the shut off handle was in the on position when he arrived. Our technician left it in the off position in order to winterize. . He also agreed that there was no way our company was at fault for this freeze break . [removed member name] agreed that the system was winterized . This means that the some one turned this valve on after the winterization was performed. In Good faith and care for our customers, We repaired her system , opened it for the spring and winterized it for 2013 at no charge.”

Gary S.
09/2013
4.0
irrigation systems
  + -1 more
Pro Tech repaired and adjusted several sprinkler settings, replaced a sprinkler head and re-positioned several heads. They also re-set my master settings. The adjustments they made appear to be working well. At first I was billed more than I expected, but they adjusted my billing after I discussed the issue with them. Their work was good and their technician was amiable.
Description of Work: Repaired in ground lawn sprinkler system

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$180

Wen S.
08/2013
4.0
lawn service, irrigation systems, wells
  + 1 more
Don was punctual, courteous, and knowledgable. However his quote was more than 50% higher than the other quote I got. So I ended up using another company.
Description of Work: Provided estimate on replacing the booster pump for our sprinkler system.

Rating CategoryRating out of 5
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Pro-Tech Lawn Sprinklers
Don is very thorough and will often include costs upfront that other companies will discover after starting the job . Some jobs will end up costing less than quoted. He ensures each customer is prepared and fully aware of all details and materials needed to successfully perform each job.

william A.
07/2013
4.0
irrigation systems
  + -1 more
We have been happy with them. Their customer service people are always friendly and the workers are always efficient.
Description of Work: We use them for lawn irrigation service.

Rating CategoryRating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin H.
05/2013
5.0
irrigation systems
  + -1 more
Raymond DeMarco showed up on time on 5/10/13 and I explained my existing sprinkler system that was for the front and side yard, but that I wanted to expand it into the back yard and other side of house. Also explained I needed to have zones for drip irrigation for my garden. Raymond was extremely professional and answered ALL my questions. The pricing for the quote was very good (I thought) given the amount of work to be done. I am scheduled to have the system installed on July 3rd and will update the review then. UPDATE: Everyone showed up on time on July 3rd (cloudy, possibly rainy day). They were all very pleasant and accommodating working around the various landscape cables, etc. Everything was installed fine and I even got manuals and the tools to adjust any heads if necessary. They finished around 3:00 p.m. (it got real hot and humid later in the day). Due to tree roots and sandy soil, one small section of lawn was a little disturbed, but otherwise you can't tell where anything is at now (back yard lawn was in poor shape anyway). All staff (sales and installation) are very pleasant and friendly and PROMPT. They show up when they say they will. Will definitely recommend.
Description of Work: Installed sprinkler system (add on to existing).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Douglas K.
04/2013
5.0
irrigation systems
  + -1 more
The entire installation was performed in a single day. They held to their original schedule, making it easier to integrate previously scheduled landscaping work with the sprinkler system installation. Several workers were assigned to the project and the team coordination was impressive. The original design seemed to properly cover the entire lawn area. Unfortunately, the town asked Pro Tech to reposition all of the sprinkler heads located near the street. Since the company performs a lot of work in our town, it was difficult to understand why this town rule was not understood and factored into the original design. The revised design likely did not optimally distribute water over the lawn as did the original design. We are very satisfied with this new system, which will make lawn maintenance much simpler.
Description of Work: Pro Tech installed a complete automated lawn sprinkler system, including 30 rotary sprinkler heads in 8 zones and 11 mister heads in 1 zone. This system included a multizone controller with some expansion capability. High quality Hunter heads and controller were used in the system. We received training on the operation of the controller. The company also blew out the water lines at the end of the first season as part of the project cost.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000
    • 1(current)
    • 2

Contact information

59 Exchange Street, Albany, NY 12205

www.protechlawnsprinklers.com

Service hours

Sunday:
12:00 PM - 3:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
12:00 PM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Irrigation,
Wells and Pumps,
Plumbing,
Lawn and Yard Work

FAQ

Pro-Tech Lawn Sprinklers is currently rated 4.7 overall out of 5.

Sunday: 12:00 PM - 3:00 PM

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 12:00 PM - 3:00 PM

Pro-Tech Lawn Sprinklers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pro-Tech Lawn Sprinklers offers free project estimates.
No, Pro-Tech Lawn Sprinklers does not offer eco-friendly accreditations.
No, Pro-Tech Lawn Sprinklers does not offer a senior discount.
No, Pro-Tech Lawn Sprinklers does not offer emergency services.
Yes, Pro-Tech Lawn Sprinklers offers warranties.
Pro-Tech Lawn Sprinklers offers the following services: Lawn irrigation & holiday lighting.
Ask for details

Contact information

59 Exchange Street, Albany, NY 12205

www.protechlawnsprinklers.com

Service hours

Sunday:
12:00 PM - 3:00 PM
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
12:00 PM - 3:00 PM