Power Rooter

Very responsive to my call and arrived at my house in about an hour. After a quick problem survey and a firm price quote was given up front. Mike got to work and shortly thereafter removed a soccer ball sized root ball from my old clay pipe sewer line. Problem solved. Very experienced and specializes in this work. He did his best to minimize the incidental mess and keep it clean; also lubed the cap fitting to avoid possible future difficulty. I was very satisfied and would recommend his services to others.

Mike called me back in 10 minutes and was at my door a half hour later. Got the sewer drain unplugged perfectly! And fast too.

Excellent. Mike was here within the hour. Nice guy. Very reasonable. Fixed a problem others failed to fix.

Great! This guy is constantly busy, but does good work, explaining what the options are, got the drain unclogged and gave me a few tips on keeping it that way. Very nice guy, good professional personalty.

Mike is great. He knows what he's doing and very experienced, responsive, punctual, and personable with a fun personality, and most of all he wouldn't charge me and do work that didn't make sense -- he's been here several times now and has recommended getting a camera sent down the line by someone who would then be able to do the work necessary to actually repair it once we know what the problem is. He could just have easily agreed to sending his own camera down and taken my money, but he was honest about the situation. You don't meet enough people like that these days and for this I highly recommend him.

Had setup the appointment on a friday. Texted him Sunday night as instructed for a time for monday morning. Called him monday morning, didn't remember our conversation. Unfortunately, my tenant was 5 minutes late getting to the house; he lost patient while I told him that she's on her way!! He took off anyway said he has 5 clients waiting for him. I called him just as soon as she arrived and he hung up on me. Called again thinking it was a mistake and he hung up again! Very rude and obnoxious and total unprofessional.

The plumbing part went well. But I did call him first thing in the morning and he did not get to my house until 4:30 that nite. He did not call to say he was delayed on another job. He did explain when he got to our house

We had a bathtub drain that was so clogged that we had to bail out the water after a shower. We called another company, who I will not name, and they came out the next day. The guy worked on the drain with a power auger for about an hour and could not get it to open up. I have to say they did not charge for the call and they apologized profusely. We then called tPower Rooter because we had used him once before (I couldn't remember the name when I called the other place). Mike showed up and had the drain open in about 10 minutes. He is very knowledgeable and professional, he obviously knows his profession. I can't say enough about Mike, very pleased, again!

I think I saw his truck driving around and called his phone number four or five years ago. He is great guy. He is so nice he has always tells us the truth. We appreciate his services. Price wise he is the cheapest one around. As to his responsiveness, he comes the same day.

Terrible, and partially my fault. Toilet clogged. Repeated use of plunger did not work. This was a Monday morning. The Friday before I received a mailer with a refrigerator magnet and a very short ad for clogged drain. I was most annoyed at the problem, and when I arrived at work I called the phone number. There was no address or location on the magnet nor the add.. should have been a warning, but I figured it could just be a not to sophisticated, self employed person... MY MISTAKE. Also, I thought it could be less expensive than a plumber. Anyhow, I called around 9:00 AM... person sounded nice. I told him where my house was. He said he could come in a few hours, and we agreed he'd call me at work. At noon, having not heard from him, I called him again. He was busy, I joked that his advertisement generated more work than he could handle, he said a few hours and he'd call. I went home at 2, called him because he only had my work number, he said he was busy but would be by. He arrived at 4, apologizing and stating he is never this late, that he values being punctual. Again, he seemed like a nice guy. He came into bathroom, asked questions about how the other drains are working, and agreed it seemed like plugged toilet. (I had small snake on floor, and he told me that was the wrong tool.) He went to truck, brought in a toilet snake, snaked the toilet. It worked. He was rushing, I knew he was busy, I was overjoyed the toilet was working and I paid the $90 he requested. NOTE: I never asked how much it would cost when I called him,... again, MY MISTAKE. But, that cost for a home visit is not unreasonable, although I was hoping he would have been less expensive. Now begins the fun. I took a sponge to clean the toilet, his snake left some sticky substance in the bowl, and I noticed the back of the bowl was damaged. As he told me he had another call in the neighborhood, I immediately called him. He said he'd be right back. A few minutes later he did return. I showed him the damage and he insisted he did not cause it. Although I watched him work (when he was snaking), I did not see the damage cause. However, at one point after snaking he noticed a tiny piece of white, he handed it to me. I pointed that out, and he insisted he had not caused the damage. The little shard of white was a small part of the damage to the back of the bowl. As I did not see him cause the damage, I thanked him for returning and he left. Last night the top of the bowl began to leak. A hairline fracture, which I can only assume he caused when snaking. Bottom line: I will be using a highly reported Angie's List plumber and buy and have installed a new toilet.