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Murphy Overhead Doors

4.4(
41
)

Garage Doors, Doors

Services we offer

Overhead garage doors installation & repair.

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.441 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
5%
3
5%
2
5%
1
10%
Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Write a review
Showing 1-25 of 41 reviews
VINCE K.
12/2018
5.0
garage doors
  + -1 more
Car was trapped in garage. I called the Murphy number and a real person answered my call. Made appointment for next morning. Josh arrived on time. Replaced broken spring with brand new spring. 33" 250 1-3/4 RHW. Job was done within 20 mins. Price: $65 for one spring (remember was $35 , 8 years ago) $144.75 for labor, lube, adjust (20 mins) Paid cash = $227 tax included
Description of Work: Replaced one broken spring
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Janet K.
10/2017
5.0
garage doors
  + -1 more
The installer arrived on time and completed the installation within a few hours. Everything works well and they took away the old door and parts at no additional charge.
Description of Work: I had my garage door replaced including all related hardware and a new garage door opener installed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Alan W.
06/2017
3.0
garage doors
  + -1 more
Badly. Their technician came and did the job, and didn't bother to tell me until after he was that the spring was in danger of breaking (would it have hurt to tell me before the job: "I just want to warn you -- this is an old spring, and if I touch it, it might break.") Indeed, it broke a few days later. They agreed to give me a credit of $50 for the $100 job they did toward the cost of a new spring. A reasonable accommodation, I thought -- it was their work that caused the spring to break, but in fairness it was an old spring. However, the price they gave me for a new spring was more than $500 -- I wound up having it done for half that through another company. Their technician's surly attitude throughout his work didn't win any points with me, either. There are local companies out there that are both cheaper and nicer.
Description of Work: Adjust spring
Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
ed R.
04/2017
5.0
garage doors
  + -1 more
Went very well. The installer came early and finished early. Everything was great.
Description of Work: Garage door.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Patricia F.
11/2016
5.0
garage doors
  + -1 more
It went well and also I had to call them back to redo the sensors. They came back quickly and they didn't charge me because it was related to the first service.
Description of Work: They repaired a broken chain on my garage door and got it working again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$137
Roger W.
02/2016
5.0
garage doors, doors
  + 0 more
Great! The ordering process was quick and easy. We chose a custom color, so there was a few week lead time. The installer showed up on time as scheduled and the result seems excellent.
Description of Work: Replaced a 60+ year old garage door and old opener with a new insulated steel door and new opener.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Lenora K.
09/2015
5.0
garage doors, doors
  + 0 more
Telephone help was friendly and knowledgeable. Company representative came to house exactly on time to discuss services, options and prices. Follow-up questions by phone were answered promptly and professionally. Installer arrived on time, answered all questions and was very thorough, knowledgeable and courteous. Garage was completely cleaned when job was done. Very happy with this service and will definitely contact them when I need a new door.
Description of Work: Installed new Garage Door Opener
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Sarah S.
11/2014
5.0
garage doors
  + -1 more
The installers were very good. Bob was here at 9AM and did most of work . Mason came later to help finish job by 5:00 PM .Very neat and courteous.I would recommend them to my neighbors!!!
Description of Work: Rmoved old doors and dispose Replace with 2 Arched Stockton top section doors. 2 liftmaster model 8550 belt drive battery back up keyless pad
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,480
daniel E.
07/2014
5.0
garage doors
  + -1 more
They came quickly and did a nice job!
Description of Work: They came out and lubricated and replaced the springs in the garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100
DAVID B.
11/2013
4.0
doors
  + -1 more
We did NOT select this company for our project, but did interview them and liked their good service. It came down to a lower price (for a bit better quality) from another company. | |Hope this brief good word is helpful, and appropriate on Angies list... db
Description of Work: I used MURPHY OVERHEAD DOORS
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sonia and Dean S.
08/2013
1.0
garage doors
  + -1 more
They came out and replaced the battery. The had some stripping that needed to be replaced. The worker took a piece with him and said he'd call back the next day to replace the stripping after he found the right brand. I called off work to stay at home and wait, but he never called. I called the Murphy and the receptionist was very rude and told me they were busy with emergencies. She told me they they could not fix my door and hung up.
Description of Work: I had a beeping coming from one the remotes. I hired them to replace the battery.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
$169.16
barry S.
06/2013
1.0
garage doors
  + -1 more
paid to have another estimate used cpital overhead doors to replace broken spring did NOT need new motor
Description of Work: lied about us needing a new motor
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$400
Claudia S.
11/2012
1.0
garage doors
  + -1 more
The garage door leaks through the slats and windows. If you open from the inside after rain or wet snow, the water showers down on you and everything underneath gets all wet. The owner/company did nothing to remedy the problem and actually gave very stupid answers during several attempts to discuss hoping we would just give up and go away. We sealed the windows ourselves but water still comes through the slats. Small claims case didn't work because we should have brought an expert witness (live and learn). We will have to buy a new door from another company when we save enough money for it. Don't judge Murphy Overhead Doors by their reputation - original Mr. Murphy died several years ago and the new owner is some relative who doesn't care about customer service.
Description of Work: Installation of new garage door
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$900
Barbara W.
04/2010
2.0
garage doors
  + -1 more
The original door opener lasted 12 years; never need repair until it had to be replaced. The Murphy door opener lasts less than 4 years and apparently they can't be bothered with repairs. Overall, I would say this has been a lousy experience making me feel like a chump for trusting a name that apparently no longer has value.
Description of Work: I had Murphy Overhead Doors replace my garage door opener when the original door opener started to malfunction at age 12 years. At the time I was pleased with the job done by MOD, but now the garage door started opening by itself every once in a while, even in April, weeks after I started parking in the driveway and stopped using the opener. When I called to schedule a service call, I expressed concern that my lawnmower or garden cart could be stolen if the door opened when I was not home and wanted it fixed. The "girl" said it would be very hard for them to fix the problem if it didn't happen while they were there and it would cost $68 just to come out even if they couldn't find the problem. When I asked if no one else had ever had this type of problem, she said "naw." She insisted it would be hard for them to figure out what was causing it and made it sound like I would be wasting my time. I originally chose them for the installation based on their reputation as experts, but obviously they are not experts when it comes to repairs or they just don't want to be bothered with little jobs. I will never use them again. I am here searching for a competitor willing and able to do a repair job/service call where I will be given some assurance that they will attempt to find a solution or tell me if it needs replacement. If I need to replace this opener, so be it, but not with MOD ever again. Someone at work had the same problem with her door opening on its own and is bringing me the name of the company that FIXED her door opener. It was not MOD.
Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$370
David B.
09/2009
5.0
garage doors
  + -1 more
I had been having trouble with my garage door since I moved into my house. It often did not open on the first try and made a really loud banging sound when it did. It was obviously unbalanced and needed extensive work. I was sure that the rails needed to be replaced and the door re-hung. I had even had another local garage door company in to see it but they weren't able to fix it. The guy from Murphy came the day after I called for an appointment and came exactly when he promised. He was there for over an hour and even though the problem had him stumped for a while, he kept at it until both he and I were satisfied. In the end, there were a LOT of minor tweaks to be done and a few parts replaced but he did what needed to be done and I was charged under $100. These are definitely the people I'll call again if I have future garage door issues.
Description of Work: Fix a loud garage door that often did not open.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Melinda L.
01/2008
5.0
garage doors
  + -1 more
I called to schedule an appointment. The earliest appointment was for two days later, so I asked if there was an opening earlier if they would call me. They called the day before the scheduled appointment and then came and finished the job within 1 hr. I was very happy with the service except that the door occasionally opens again after closing. Since it only happens occasionally, I haven't taken the time to have them come out to look at it again.
Description of Work: He replaced a broken spring on our garage door and recommended that we replace the other one as well ($25/spring). He then adjusted the system and finished the whole job in less than 1 hr.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
ROBERT L.
07/2007
5.0
garage doors
  + -1 more
I know that they are well-known in my area. I researched them on Angie's List and they had good ratings. I thought that they did a really good job for me. The final price for the job actually came in lower than the estimate, which made me happy.
Description of Work: They installed a new door for my one car garage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
BERNICE S.
07/2007
5.0
garage doors
  + -1 more
The gentleman from Murphy Overhead Doors arrived when he said he would and had the parts he needed on hand in his truck to do the needed repair work. He worked efficiently and had the job done more quickly than I expected. His prices were fair and the door work fine again. I would recommend him.
Description of Work: He replaced both springs in my overhead garage door as well as the pulleys.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
CARLENE P.
06/2007
5.0
garage doors
  + -1 more
We were very pleased with the outcome of this service call. The new garage door works perfectly and the quality really shows. The men that came were neat, did the job fast, and the cost was really good.
Description of Work: The contractor came out and took off the old single car garage door we had and replaced it with a new door. They also installed a new remote control system and box. They spent about two hours in all doing this and all the old material and garbage was taken away by them when they left.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
08/2006
4.0
garage doors
  + -1 more
I WAS PLEASED AT HOW QUICKLY THEY WERE ABLE TO COME OVER AND GET MY DOOR CLOSED. I WAS A LITTLE PUT OFF BECAUSE THE GUY SHOWED UP WITH HIS SHIRT OFF. I THOUGHT THAT WAS NOT PROFESSIONAL, I UNDERSTAND THAT IT WAS HOT BUT I THINK THERE IS A MORE APPROPRIATE WAY TO DEAL WITH THAT. MAYBE HE COULD HAVE WORN A CUT OFF TEE SHIRT OR SOMETHING.
Description of Work: HE REPLACED THE BOTTOM PANEL OF THE GARAGE DOOR.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
08/2006
2.0
garage doors
  + -1 more
I WAS VERY UNHAPPY WITH THE QUALITY OF THE INSTALLATION. I BOUGHT THE DOORS FROM A DIFFERENT COMPANY AND THE QUALITY OF THE DOORS WERE EXCELLENT. HOWEVER, THE INSTALLATION WAS TERRIBLE AND I HAD TO BASICALLY REINSTALL THEM MYSELF.
Description of Work: THEY REPLACED BOTH GARAGE DOORS.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
08/2006
5.0
garage doors
  + -1 more
IT WAS VERY GOOD. THEY WERE RESPONSIVE AND THEY SEEMED TO BE IN THE PRICE RANGE OF THEIR COMPETITORS. THEY'VE BEEN IN BUSINESS FOR A VERY LONG TIME, SO THEY HAVE A GOOD REPUTATION.
Description of Work: THEY HAD TO REPLACE A SPRING THAT BROKE IN THE GARAGE DOOR.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
08/2006
5.0
garage doors
  + -1 more
I WAS HAPPY WITH THE PROMPTNESS OF THEIR SERVICE, THEY WERE ACTUALLY AHEAD OF THE SCHEDULED TIME. I WAS HAPPY WITH THE RESPONSE TIME FROM THE TIME I ORDERED THE DOOR, TO THE TIME THAT THEY INSTALLED IT. I WAS ALSO HAPPY WITH THE PEOPLE, THAT CAME AND INSTALLED THE DOOR.
Description of Work: WE BOUGHT A NEW DOUBLE-WIDE AUTOMATIC GARAGE DOOR AND THEY INSTALLED IT.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Valerie K.
08/2006
5.0
garage doors
  + -1 more
I CHECKED AROUND ON PRICE. THEIR PRICE WAS COMPETITIVE. THEY WERE VERY PROMPT IN COMING OUT. HE WAS A FRIENDLY, HAPPY GUY WHO SEEMED TO LOVE HIS JOB. HE SHOWED ME HOW IT WORKED BEFORE HE LEFT. MY DOOR DIDN'T WORK AND THEY CAME OUT THE NEXT DAY. THIS IS A REALLY NICE GARAGE DOOR OPENER. IT WORKS SO MUCH BETTER THAN THE OLD ONE.
Description of Work: THEY INSTALLED A NEW GARAGE DOOR OPENER.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
08/2006
3.0
garage doors
  + -1 more
THEY ARE REPUTABLE. WE'VE USED THEM BEFORE. WE WEREN'T PLEASED WHEN THEY DIDN'T COME WHEN THEY SAID THEY WOULD. THE PRICE WAS A LITTLE ON THE HIGH SIDE BUT I DON'T REALLY KNOW IF IT WAS. IT WAS MORE THAN I WANTED TO PAY BUT I HAVE TO DO WHAT I HAVE TO DO.
Description of Work: A NEW GARAGE DOOR WAS REPLACED AND THEY REMOVED THE OLD ONE.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$1,200
    • 1(current)
    • 2

Contact information

1148 Central Ave, Albany, NY 12205

www.murphyohd.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Garage Doors,
Doors

FAQ

Murphy Overhead Doors is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 9:00 AM - 2:00 PM

Murphy Overhead Doors accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Murphy Overhead Doors offers free project estimates.
No, Murphy Overhead Doors does not offer eco-friendly accreditations.
No, Murphy Overhead Doors does not offer a senior discount.
No, Murphy Overhead Doors does not offer emergency services.
Yes, Murphy Overhead Doors offers warranties.
Murphy Overhead Doors offers the following services: Overhead garage doors installation & repair.

Contact information

1148 Central Ave, Albany, NY 12205

www.murphyohd.com

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
9:00 AM - 2:00 PM