About us
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
20%
Emergency Services
YesAccepted payment methods
Reviews
4.85 Reviews
Showing 1-5 of 5 reviews
Warith U.
09/2015
house cleaning
+ -1 moreunknown
Description of Work: Date of service: June 15, 2015 Cost of service$250.00
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Amy S.
11/2013
floor cleaning, house cleaning
+ 0 moreKelly sounded great, and seemed as though they would be very accommodating. Because I couldn't personally be there. I left my key, and she asked me for my credit card number for security in case I never paid. I thought that was reasonable, as she said she would not charge the card, as long as I wrote a check after services performed. It wasn't me to be worried about, she and crew never showed up!! I was so upset, as I had no time to make other arrangements. I can't express how much harder this has made my move. I tried over and over to reach her, confirming the morning of the appointment, and trying to reach her after. I probably called 5 or 6x. Horrible experience, and now she has my credit card#. I am highly disappointed in Angie's list with this listing, and ratings. I will be watching my credit card like a hawk, and have notified the company to watch for any fraud. Kelly-all you had to do was reach me, or have someone call me back if you couldn't make it, terrible way to do business. You could have had a consistent customer.
Description of Work: Kelly was scheduled to clean my empty house before moving in. I couldn't it all,and was very excited to have a team of 3 people she said come and clean, mop, wipe everything before placing my things. This was supposed to happen the day before the movers came the following day. They never came and never responded to my calls.
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|---|---|
| responsiveness | |
| punctuality |
$99
Margaret R.
07/2013
house cleaning
+ -1 moreI called Modern Maids on Monday 7/8/13 and discussed my needs with Kelly. She was able to fit me in on that Wednesday 7/10/13. She was very well priced and eager to please. I was so happy that I will be using her on a regular basis. I highly recommend Modern Maids.
Description of Work: Quickly and efficiently cleaned my home.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$60
Response from Modern Maids
James W.
06/2013
house cleaning
+ -1 moreI am extremely happy with Modern Maids. Kelly and her housekeepers did an amazing job, and I have never seen my house so clean! My floors and windows sparkled, and they dusted in places I wouldn't have thought to. I'll definitely be recommending them to my friends and family.
Description of Work: Kelly and her team of two cleaners helped me get my house ready to put on the market. They did all the regular cleaning (floors, showers, toilets, etc.) as well as organizing and cleaning under my sinks and kitchen cabinets. They also washed and cleaned around my inside windows.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$99
Response from Modern Maids
james B.
05/2013
house cleaning
+ -1 moreI called and set up an appt luckily she was able to schedule me that week. She called about 30 min proir to arrival and was right on time. Very professional 3 young ladies showed up to clean my 4 bedroom house. They were friendly and happy to listen to all my detailed instructions. They finished a little under 2 hours. Very thorough cleaning my house still smells great a week later. I highly reccomend Modern Maids. They were very affordable and offered many different discounts. I have NO complaints.
Description of Work: They cleaned carpets, vaccuumed, swept even steam mopped hard wood floors. made beds and washed my dishes. Dusted and polished my piano and some other antiques. they pay alot of attention to detail and I love that.
| Rating Category | Rating out of 5 |
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| value | |
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Yes, I recommend this pro
$99.99
Response from Modern Maids
Contact information
911 Central Ave #339, Albany, NY 12206
Service hours
Sunday:
12:00 PM - 5:00 PMMonday:
7:30 AM - 7:00 PMTuesday:
7:30 AM - 7:00 PMWednesday:
7:30 AM - 7:00 PMThursday:
7:30 AM - 7:00 PMFriday:
7:30 AM - 7:00 PMSaturday:
7:00 AM - 12:00 PMLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Handyman Services,
Carpet Cleaning
FAQ
Modern Maids is currently rated 4.8 overall out of 5.
Sunday: 12:00 PM - 5:00 PM
Monday: 7:30 AM - 7:00 PM
Tuesday: 7:30 AM - 7:00 PM
Wednesday: 7:30 AM - 7:00 PM
Thursday: 7:30 AM - 7:00 PM
Friday: 7:30 AM - 7:00 PM
Saturday: 7:00 AM - 12:00 PM
Modern Maids accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Modern Maids offers free project estimates.
Yes, Modern Maids offers eco-friendly accreditations.
No, Modern Maids does not offer a senior discount.
Yes, Modern Maids offers emergency services.
No, Modern Maids does not offer warranties.
Modern Maids offers the following services: Cleaning Service - Windows, Carpet, Housecleaning, & Handyman
ask for details
Contact information
911 Central Ave #339, Albany, NY 12206
Service hours
Sunday:
12:00 PM - 5:00 PMMonday:
7:30 AM - 7:00 PMTuesday:
7:30 AM - 7:00 PMWednesday:
7:30 AM - 7:00 PMThursday:
7:30 AM - 7:00 PMFriday:
7:30 AM - 7:00 PMSaturday:
7:00 AM - 12:00 PM