Description of Work: I went there to get my vacuum repaired and they did a wonderful job. I was told by the manufacturer that the vacuum was beyond repair, and that since it was under warranty, I could purchase a newer one for an additional 129! So I took it to Lexington, and not only did they repair it, but cleaned it up so that it was literally new. Its been several months, and it still works. They also see a great organic clothes detergent that cost about 20.00 I bought it, and it lasted three month. I just went in a couple of weeks ago to pick up another one. I would have never found this store if it wasn't for Angie's list and the reviews.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Les S.
12/2015
5.0
vacuum cleaners
 + -1 more
Tim was obviously very knowledgeable about vacuums and showed me a couple of options (pet hair is my nemesis). He was very thorough and spent quite a bit of time with me. He threw in a few vaccum bags and extra belts. This was a very positive experience and I would definitely go back.
Description of Work: I brought in my vacuum because it emitted a burning smell. Tim, the store manager, looked at it right away and quoted a price to repair. It was too much to make any sense so I sought his advice about buying a new vacuum. (They did recycle my old vacuum.)
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$630
Debra S.
05/2015
5.0
vacuum cleaners
 + -1 more
I needed a new vacuum cleaner for a house full of wall to wall carpet. Marty explained the pros and cons of various brands and models, listening carefully to my needs. He recommended a cleaner that was moderately priced and never attempted to upsell me to a more expensive model. I was in his store twice before making my purchase and I watched him and his associate treat several customers with dignity and respect whether they were looking at high end cleaners or simply buying vacuum cleaner bags. I am very happy with my purchase and wouldn't hesitate to recommend him to family and friends.
Description of Work: Purchased a new vacuum cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Jim L.
12/2014
5.0
vacuum cleaners
 + -1 more
Excellent service. Very professional. Very knowledgeable.
Description of Work: Sold me a vacuum cleaner
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Bob B.
09/2014
5.0
vacuum cleaners
 + -1 more
Their customer service is second to none. Their work is always done professionally and my vacuum is always fixed correctly the first time. I would recommend them highly to anyone who needs a new vacuum cleaner or needs one repaired.
Description of Work: They have repaired my vacuum cleaner a few times.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Catherine M.
09/2014
5.0
vacuum cleaners, central vacuum cleaners
 + 0 more
.
Description of Work: Put new motor in my Central Vac and rebuilt the original power nozzle. Ron delivered the power nozzle and made sure it worked/fit properly, taking the time to make on-site tweaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
FREDERIC R.
08/2014
5.0
vacuum cleaners
 + -1 more
I dealt with the owner Marty, who bent over backwards to help me with an item that I didn't purchase from him. He kept me posted as to what was going on. Bissell just gave us the run around from day one and since this was a non-repairable item I had to wait for Bissell to replace it. Which took months. The bottom line is that I will never by another Bissell product but I would deal with Lexington anytime.
Description of Work: He facilitated a warranty repair on a Bissell steam mop.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alison B.
07/2014
5.0
vacuum cleaners
 + -1 more
The vacuum cleaner is fixed now. You will get good service. They seemed knowledgeable and they gave good customer service. They were eager to help.
Description of Work: They fixed my vacuum, and I bought a new piece.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James J.
05/2014
3.0
vacuum cleaners
 + -1 more
I guess it was done when it was done, it was done on time. Lexington Vacuum can lower the price. I probably might use their service in the future.
Description of Work: I used Lexington Vacuum to clean my vacuum probably 8 months ago or less.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$100
Susan P.
10/2013
5.0
vacuum cleaners
 + -1 more
I vacuumed up a thick piece of string and even though I removed the string, the vacuum was picking up only about 5% of what it normally does. Everyone I dealt with was very pleasant and friendly. I took my receipt to show it was in the warranty period. I wasn't sure what they could do since the problem had been caused by me vacuuming up something I shouldn't have, but they were able to get parts under warranty, and I paid $80 + tax for the labor. This is the amount that they had given as an estimate. It works great now.
Description of Work: FIxed my Dyson vacuum cleaner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Connie V.
08/2013
5.0
vacuum cleaners
 + -1 more
Repair was made quickly. Very happy with the service & price.
Description of Work: Repaired vacuum
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Paul C.
05/2013
5.0
vacuum cleaners
 + -1 more
Service was prompt and the vacuum works perfectly again.
Description of Work: A drive motor for the beater failed. I needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Martha C.
08/2008
2.0
vacuum cleaners
 + -1 more
I brought my vacuum cleaner to them for repair and all they did was try to sell me a new one, even though I repeatedly told them I was not interested in purchasing a new one. I finally ended up taking my vacuum to Capital Vacuums instead, who repaired it for a very reasonable price.
Description of Work: None. All they did was waste my time.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
Response from LEXINGTON VACUUM
AT LEXINGTON VACUUM, WE SERVICE, REPAIR AND SELL VACUUMS AND STRIVE TO DO OUR BEST FOR EACH CUSTOMER. THERE ARE MANY FACTORS OUR PROFESSIONALS LOOK AT BEFORE WE MAKE A RECOMMENDATION AND QUESTIONS WE ASK THE CUSTOMER. WITH REPAIRS, WE LOOK AT THE WHOLE MACHINE AND THE COST TO REPAIR VS THE COST TO REPLACE. WE LIKE TO KNOW IF THEY ARE HAPPY WITH THEIR CURRENT VACUUM, IF THEY HAVE CARPET, BARE FLOOR, PETS, AND IF THEIR VACUUM IS THE BEST ONE FOR THEIR NEEDS. WE ARE PROUD OF THE MANY SATISFIED CUSTOMERS WE HAVE HAD OVER THE PAST 60 YEARS.
DONALD S.
06/2007
5.0
vacuum cleaners
 + -1 more
I have been using them for years and there are never any problems. You drop it off and they are done in a short amount of time. The prices are reasonable. They are also very honest and if there is ever something that they can't fix or if would not be worth the money they let you know.
Description of Work: I needed a new switch on my vacuum, so I took it to them to have it replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from LEXINGTON VACUUM
AT LEXINGTON VACUUM, WE SERVICE, REPAIR AND SELL VACUUMS AND STRIVE TO DO OUR BEST FOR EACH CUSTOMER. THERE ARE MANY FACTORS OUR PROFESSIONALS LOOK AT BEFORE WE MAKE A RECOMMENDATION AND QUESTIONS WE ASK THE CUSTOMER. WITH REPAIRS, WE LOOK AT THE WHOLE MACHINE AND THE COST TO REPAIR VS THE COST TO REPLACE. WE LIKE TO KNOW IF THEY ARE HAPPY WITH THEIR CURRENT VACUUM, IF THEY HAVE CARPET, BARE FLOOR, PETS, AND IF THEIR VACUUM IS THE BEST ONE FOR THEIR NEEDS. WE ARE PROUD OF THE MANY SATISFIED CUSTOMERS WE HAVE HAD OVER THE PAST 60 YEARS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Vacuum Cleaners,
Central Vacuum Cleaning
FAQ
LEXINGTON VACUUM is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 3:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Saturday: 8:30 AM - 4:00 PM
LEXINGTON VACUUM accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa