Lawn Dawg is a premiere, residential lawn care and pest control company providing services throughout New England & New York. Our Signature Lawn Care Program features custom blends of phosphate-free fertilizers with slow-release technology. This custom blend produces a beautiful, lush, green lawn. In addition to our Signature Lawn Care Program, we also offer a number of unique Lawn Enhancement Services. The Lawn Dawg Pest Control Program and All-Natural Mosquito & Tick control are designed to keep unwanted insects out of your home and protect you and your family. For a free estimate, contact us today at 518-862-2000 or visit our website at www.lawndawg.com.
Excellent. We would recommend them to anyone. They are very professional. They introduce themselves and explain what they are doing. The results for the lawn are outstanding.
Description of Work: They put pesticides down for weed control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
philip S.
04/2015
2.0
lawn treatment
 + -1 more
I had used Lawn Dawg for years and then they changed their service from excellent to poor. They asked for another chance and I rehired them. They promised their "old" service. They did not deliver. My lawn was full of weeds. When I called they did send a tech out but not much changed. They constantly want to upset on additional services. I wish the Lawn Dawg of past with excellent service was back but it is not. Stay away.
Description of Work: Lawn fertilization and seeding.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$450
Response from Lawn Dawg - Albany
Thank you for providing your insight into your experiences with us. We apologize sincerely that we failed to meet or exceed expectations, in recent years. Our mission is to provide the best service in our industry, in service and results and it is not taken lightly if we do not uphold our commitment. We place ongoing efforts to take customer concerns and suggestions into considering to make company-wide changes that will improve your experience and secure your loyalty with us for years to come. After-reviewing in greater detail, the concerns you had, we would ask for the opportunity to discuss newer, more pro-active solutions that we are confident will restore your trust in our service.
NELSON C.
06/2014
4.0
lawn treatment
 + -1 more
I'll say it's good and they have their local office. They're prompt and they do what they say they're going to do. They get back to you and also respond to your concerns.
Description of Work: I used Lawn Dog. They're doing my lawn now.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Alison F.
05/2014
5.0
pest control, landscaping, lawn service, lawn treatment
 + 2 more
Everyone in the office, and all of the technicians who have come to the house, have been wonderful! They've gone out of their way to be helpful and make everything easy for us.
Description of Work: We've used Lawn Dawg for the last four years for all of our seeding, fertilizing, and pest control in our yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Al B.
04/2014
2.0
lawn service
 + -1 more
Bottom line: after using Lawn Dawg for a full season, our lawn was in the worst shape it's been in in over 20 years. We have an in-ground sprinkler system that worked well throughout the season, so it's not a lack of water. We had Lawn Dawg come out a couple of times during the season to show them the issues, but nothing changed. Can't say whether they used improper treatment, didn't use enough of some treatment, or what. Just know that our lawn speaks for itself.
Description of Work: Full lawn care service
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
2.0
$600
Response from Lawn Dawg - Albany
Good afternoon [members name], Thank you for taking your time to provide insight regarding your Lawn Dawg experience. At Lawn Dawg, we don’t offer excuses, only solutions. In full review of your program, however, we performed a complimentary soil pH test, resulting in a reading of 6.0. We provided this reading to you, along with the service recommendation to bring the soil to a more neutral and healthy level. As we understand that your soil’s health will greatly contribute to how the lawn will respond at a surface level, we place great emphasis on the condition of your soil. The recommendation was not accepted and according to program records, limestone was not requested to be applied by us since 2011. We know that moss has been an ongoing issue and have provided multiple service notes and recommendations, such as raking, and seeding. Also, there was a note on each invoice left to please raise mower height to 3 inches as mowing too short was a concern to us. We certainly would appreciate the opportunity to work further with you and your lawn. We strive to work collaboratively with you, to ensure we not only provide the highest quality service, but also that we educate you on the best practices for caring for your lawn after we have gone and between services. If you are willing to give us another chance and will follow our recommendations, we would be happy to offer a more custom tailored program that would be designed specifically for your lawn, as well as, your budget to prove we can together attain desirable results. Please contact us at 888.993.3294 to discuss your service plan, special offers and any further questions or concerns you may have.
Andrew B.
03/2014
5.0
lawn treatment
 + -1 more
It went very well. We used them in 2013 and we got a decent discount for renewing before 3/31/2014 and full payment for the 2014 season up front. In 2013 they were consistent, punctual and professional. In 2013 we would receive an email, usually a week before the next scheduled visit, advising us the day to expect their technician. Unless it was raining and the weather prevented them from applying the fertilizer and/or weed killer, they showed up the day we expected them. The email also offered us to contact them to change the date if we wanted to. If we still had too many weeds, dandelions, etc., we would call them after about 2 weeks and they would do a follow up visit for no additional cost. Our lawn was in BAD shape so they had their work cut out for them. We decided to go with them again this year because they combined some of the services and it saved us money as well as we like dealing with them. Their office staff and technicians are all very nice to deal with and always professional. I'm an email type of person and I don't like to use the phone much. I can email them and usually get a response that day. On the few occasions I called them I got an immediate response.
Description of Work: They renewed our lawn care service with them for 2014.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$281.31
Joseph G.
03/2014
4.0
lawn treatment
 + -1 more
Very average service that fell off during the 2013 season. They always rushed the job, tearing around on heavy equipment that sometimes damaged the lawn. They applied the fall fertilizer way too early in the season. The grass was sparse and spongy and we were plagued with grubs which brought the moles. I would not use them again.
Description of Work: Fertilizer, crabgrass prevention, and grub killer applications to lawn.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$350
Response from Lawn Dawg - Albany
Dear [remove member name], Thank you for your insight and feedback regarding your experience with Lawn Dawg. As it is our mission to offer the best service in our industry, should we ever fall short, we greatly appreciate you letting us know. We offer a 100% guarantee and will work with you until you are pleased with the service and results. Our customer service team is committed to addressing any concerns or specific requests to customize your lawn care. Whether we need to return to spray a single weed or if an entire treatment needs to be re-applied, we will work for you to yield desirable results. We encourage communication with us throughout the season to ensure we work collaboratively to address any issues promptly and ensure we meet your expectations. If you have any additional feedback please contact us at 888.993.3294.
frank M.
01/2014
4.0
lawn treatment
 + -1 more
Depending upon the technician that showed up to apply services, (i.e. numerous fertilizers, core aeration, overseeding, limestone, etc.) during the year, some were great, some were ok. The ok tech missed some areas as my lawn will attest to because dandelions were absent all around the perimeter in our back yard but very abundant in the middle. Also the driveway and sidewalks had fertilizer left on them.
Description of Work: We are on a yearly contract to provide services on our lawn
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$426
Response from Lawn Dawg - Albany
Dear Mr. [removed member name] , Thank you for your insight and honesty regarding your services with Lawn Dawg. As your satisfaction is our greatest priority, we appreciate you letting us know if we have failed to meet your expectations. Regarding your Lawn Care Specialist, we strive to ensure consistency throughout the season, by providing the same specialist each treatment. We apologize for those cases when this is not feasible. We place great emphasis on our Customer Service Commitment and expect this to be followed, each visit, by each Lawn Specialist. Should we fall short of this commitment, even once, please let us know so we can address and resolve the matter promptly. We also encourage communication with us, in efforts to work collaboratively, to address your specific lawn needs. Should you need us to return to address any issues, great or small, please contact Customer Service at 888.993.3294. Thank you again for your business and valuable insight.
Pat L.
10/2013
1.0
lawn treatment
 + -1 more
They sped around and could not possibly treat lawn effectively and always said they were correct. Two years and my lawn looked worse than it ever did. My new provider shaped it up in one year
Description of Work: Treat lawn
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
Response from Lawn Dawg - Albany
(removed member name), Thank you for taking the time to share your feedback with our service. I am sorry to hear you were less than satisfied with the treatments you received. Our machines do travel at a speed of 4.5 miles per hour and are calibrated to ensure the appropriate amount of product is spread over the course of the lawn. We certainly do our best to ensure we are thorough in terms of addressing any issues or concerns you may have pertaining to your lawn. We stand by our commitment to apply every treatment to the best of our ability, to knock on the door upon arrival for service, and to leave good written comments, instructions, and recommendations. If there is ever an issue between treatments or something you did not feel was resolved during the initial treatment, we offer no charge service calls between treatments to be completed within 48 hours to ensure you are satisfied with the service you are receiving. We would greatly appreciate the opportunity to work with you and show you we can do a great job maintaining your lawn. If you would be willing to talk with us more about this and allow us to share some of the changes we have made over the past two years, please contact our office at customerservice@lawndawg.com or call 888.993.3294.
Mildred D.
08/2013
5.0
irrigation systems
 + -1 more
I've never had any problems with them. They do what I ask them to do. The price hasn't gone up for years. They send an email before they come and the technicians talks to you to tell you what he is going to do and what he would like for you to do in response to what they do.
Description of Work: Lawn Dawg does weed control and lawn-work for me. I've had them for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Carole S.
07/2013
5.0
lawn service, lawn treatment
 + 0 more
in past problems with weeds not well tx--responded quickly by sending out service person to tx.
Description of Work: fertilizer application and grub control; weed tx
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Lisa C.
05/2013
5.0
lawn treatment
 + -1 more
Excellent. They are outstanding. HAve been using this company for 3 years. Stopped using a competitor. Very happy we switched.
Description of Work: Seasonal service plan.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Paul A.
05/2013
3.0
lawn service, lawn treatment
 + 0 more
I had been to my lawn last year and it looks like a mess. I went with a different contractor (Lawn Dawg). In the end, the lawn didn't really come out that good. One thing I didn't really like was that the seeds and fertilizer just seem like they got from Home Depot or something, not from a company that provides a more integrated system.
Description of Work: I researched and used Lawn Dawg in Albany for lawn aeration, over seeding, and maybe some other equipment, and some fertilization.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$200
Response from Lawn Dawg - Albany
Mr. [member name removed], Thank you for taking time to provide us with some feedback of your experience with our services. We are sorry to hear this experience was less than satisfactory. We take our responsibility to be good stewards of the environment seriously, and that is reflected in the quality of the fertilizers that we use. We use the latest in slow release fertilizer technology not simply because the results are superior to that of quick release fertilizer, but because less of that fertilizer is lost to volatilization into the atmosphere or leaching into groundwater. A beautiful lawn is the result of adhering to a program that addresses all of the lawn’s needs over the course of a season, indeed from season to season. One application does not a lawn care program make. We select our seed mixtures based upon the reviews conducted by the National Turfgrass Evaluation Program, a research effort conducted at many university test plots across the country that judge the performance of various turfgrass cultivars. The results and effectiveness of overseeding are best judged over a much longer period of time than would be apparent. New seedlings have to be given the opportunity to grow and mature before they can begin the process of outcompeting the established turfgrass in a lawn. In fact, the best results are obtained when overseeding is conducted on an annual basis, not just once in a while. I see you have recently cancelled your services for this year to do some landscaping on your lawn. Once that work is complete, we would greatly appreciate the opportunity to show you we can do a great job maintaining your lawn. Please keep us in mind when you make that decision as we do stand by and guarantee our work. Thank you again for your time and feedback. Have a great day!
Michael J C.
03/2013
1.0
lawn treatment
 + -1 more
Never showed. No follow-up.
Description of Work: Never showed up for the contract. Never started the work. No follow-up;forget about their service.
Rating Category
Rating out of 5
responsiveness
1.0
Linda D.
02/2013
5.0
irrigation systems, lawn treatment
 + 0 more
We didn't think the seeding took and we called them and they came back and they were prompt in coming back. It turned out everything was fine. They did their job when they said they were going to do it and they responded very promptly to our inquiries.
Description of Work: They over seeded my lawn.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Kathyn W.
02/2013
4.0
lawn treatment
 + -1 more
After the initial early/late spring treatments we were disappointed. We had a lot of weeds in certain sections of our lawn and the treatments didn't seem to touch those sections. But we called lawn dawg and a technician came over the next day, walked around and did agree that the 2 sections of the lawn that we were concerned about did not receive as much treatment as needed so at that visit they added additional treatment free of charge. After that we saw improvement in the lawn throughout the summer months. Our neighbors actually told us we had the best lawn on the street. We have already paid the overall cost for 2013 lawn treatments.
Description of Work: In the Spring received brochure for Lawn Fertilization and Treatment. Received estimate of $217.53 which was the initial cost for 6 treatments in early/late spring; early/late summer early/late fall. These treatments included fertilizer, pre-emergent crabgrass control, and broadleaf weed control. Our lawn is a very small lawn so this should be taken into consideration for the initial cost. In the fall we decided to have 1 limestone treatment, winterize and lawn aerated. This was decided, at the recommendation of lawn dawg, to prevent winter damage and encourage the start to a healthy lawn in early spring. Because we had seen an improvement during this first season we decided it was the appropriate decision.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
John H.
01/2013
5.0
irrigation systems, lawn treatment
 + 0 more
The service is good. I think my lawn is greener and looks better than my neighbor's yard. It is also a lot cheaper compared to other companies I have used in the past. They do very well.
Description of Work: They fertilize the lawn and do the grub control. The also line the yard and aerate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Elliott H.
01/2013
5.0
lawn treatment
 + -1 more
They do a good job. I called recently to ask why I inquired four lawn treatments. They told me right away that the PH balance was not up to standards and said it was required. They answered my question satisfactorily. The price is comparable to other companies.
Description of Work: I have a yearly contract with them. They put down several applications throughout the year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph K.
01/2013
5.0
lawn treatment
 + -1 more
They have been doing a good job. I have been using them for ten years. They are reliable and their work is satisfactory. I am very satisfied with their service. They also give a heads up before they come and it works out very well.
Description of Work: They fertilize the lawn and do the grub control. They do about six treatments a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Shelley M.
01/2013
5.0
lawn treatment
 + -1 more
They come in and do the job. Everything appears to work successfully. I am pleased with the service. They provide good notification before they come. They are also very accommodating to my schedule.
Description of Work: They do lawn fertilization and grub control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$319
Richard I.
01/2013
5.0
lawn treatment
 + -1 more
Their service is great. I have been using them for years. They do a good job. They recommend products that the lawn needs. It makes the lawn look great.
Description of Work: They fertilize my lawn and they put down insecticides.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tammy K.
01/2013
4.0
lawn treatment
 + -1 more
The service has been pretty good. They do offer discounts if you pay in full before the end of the year.
Description of Work: They fertilize our lawn.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
frank M.
01/2013
5.0
landscaping, irrigation systems, lawn treatment
 + 1 more
The service was very good. The guys who came to do the work were very polite and knowledgeable. The price was very reasonable.
Description of Work: They fertilized the lawn three times. They also aerated the lawn and re seeded it this fall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$229
Lisa M.
01/2013
5.0
lawn treatment
 + -1 more
We like their service a lot. I was very pleased. I had no problems at all. The price was fair for the work performed. The results were great and lawn looks great. They were nice and easy to work with.
Description of Work: They fertilized my lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon W.
01/2013
4.0
landscaping, lawn treatment
 + 0 more
The service turned out well this year.
Description of Work: They fertilize the lawn. They put down grub and bug killer. They also re seeded the lawn this fall.
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Service Categories
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Pest Control,
Lawn Irrigation,
Landscaping,
Tree Service
FAQ
Lawn Dawg - Albany is currently rated 4.4 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 2:00 PM
Lawn Dawg - Albany accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa