They did a great job. We have no complaints and nothing but praise for their professionalism.
Description of Work: They removed our old carpeting and installed new carpeting throughout our home, including our living room, master bedroom, two upstairs bedrooms, hallways and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Robert L.
10/2016
5.0
carpet installation, hardwood floor
+ 0 more
The job was done on time and the finished product was really nice. I am very happy with Gentile's. I would use them again when needed.
Description of Work: We had a old floor removed and a new hardwood floor installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
philip S.
04/2016
5.0
carpet installation, flooring contractor
+ 0 more
Great service and communication. Install went as planned. Excellent job.
Description of Work: Rudy the owner and mike the sales rep. Are wonderful. Both the wood floor installers and carpet people were on time.
Rating Category
Rating out of 5
quality
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
John P.
04/2014
5.0
carpet installation
+ -1 more
no problems at all. It took just a couple of hours.
Description of Work: new carpet in living room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Gail R.
02/2014
5.0
carpet installation
+ -1 more
The consultant was very helpful in the carpet selection process. They arrived within the time promised and did a beautiful job.
Description of Work: Replaced wall-to-wall carpet in redecorated bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey B.
05/2013
5.0
carpet installation
+ -1 more
Very well.
Description of Work: I found a large selection of high quality carpeting at very reasonable prices. The installers did an excellent job. They were on time, worked hard, were very neat, and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Allison K.
02/2012
5.0
carpet installation
+ -1 more
The experience went flawless.
Description of Work: Installed a berber carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Joyce L.
12/2011
5.0
carpet installation
+ -1 more
We eventually decided to stay with rugs in our LV, 3BR, Three season room and Den. We have Ceramic tile in other high traffic areas of the house and we like the feel of rug. Thomas, the salesperson took us through all the options with many samples going home and being tested. Thomas knew we were looking for patterns and fabrics made in the USA that were durable, environmentally safe, and attractive. We picked with his help, a mixed weave of fern green and a lighter green thread that had a great track record. We did not find comparable quality of carpet in the box stores we had tried My Mom, 87 years lives with us and has some dementia. She was at my sisters in North Carolina right now and we were anxious to have all six rooms changed before she came back since the slightest break in routine confuses her. Thomas was able to fit us in with enough time and consideration to get everything moved out 2 rooms at a time over 9 days. Thomas helped us save money by using leftover pieces of cuts for closets and irregular areas which came out perfect. Our next phase was meeting Scott and Luke. They carefully looked at our rooms and shared with us their plan. They offered to help us move some of the heavier pieces which we were grateful for. The two of them advised us to warm the three season room since it was very cold in December and they brought with them a heater to make the rugs more pliable to lay down, it worked beautifully. Scott and Luke were industrious, well planned and impeccable in how they weren't about their work.. They have high standards and finish only after getting the best result. Our carpeting went down onto different surfaces, plywood, and concrete, which needed to be leveled before rugs were placed. They were expert in doing that and we notice a big difference in the feel of the carpet in these areas. Our experience with Gentiles has been A+ on all levels and we will keep them top of the list for any home improvements. It was great to have knowledgeable people who are experts at what they do helping you. The many years Gentiles has kept such a high caliber of staff speaks of their core values for customers.
Description of Work: Our rugs were 16 years old and needed to be changed. We were unsure to go with hardwoods, laminates or rugs. We went to Gentiles on Central Ave. because we have dealt with them before and found them to be the most knowledgeable and hepful in making our selection. We wanted rugs and pads to be taken up and removed. We sought 2 other contractors to see how they could help us. Gentiles was by far the most helpful in all aspects of planning, selection and installation. It is notable that you don't see Gentiles advertising like many other businesses but they always have work and their staff have been with them for many years and are experts in their field and professionalism.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$66,000
MICHAEL M.
06/2007
5.0
carpet installation
+ -1 more
They communicated well throughout the entire process. The price was reasonable as I had compared pricing with other businesses. I received the sale price for my carpet of choice. The installers and salesperson were friendly and knowledgeable of their duties.
Description of Work: I had old carpeting removed from a stairway leading to my second floor, a bedroom, and a hallway. Then they installed wool carpet to these areas. The job took a day to complete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gina C.
07/2006
5.0
hardwood floor
+ -1 more
THEY HAVE GOOD PRICES AND THE SALESMEN WERE ALL VERY FRIENDLY AND HELPFUL. THEY CAME OUT TO MY HOME AND DID AN EXCELLENT JOB. THE FLOORS ARE BEAUTIFUL. THEY REALLY KNOW WHAT THEIR DOING AND ARE VERY KNOWLEDGEABLE.
Description of Work: THEY PUT IN NEW HARDWOOD FLOORING IN OUR KITCHEN AND HALLWAY.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
Gentiles Floor Center is currently rated 5 overall out of 5.
No, Gentiles Floor Center does not offer free project estimates.
No, Gentiles Floor Center does not offer eco-friendly accreditations.
No, Gentiles Floor Center does not offer a senior discount.
No, Gentiles Floor Center does not offer emergency services.
No, Gentiles Floor Center does not offer warranties.
Gentiles Floor Center offers the following services: Hardwood floors install.