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EW Tompkins Co - Plumbing Heating Cooling

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

EW Tompkins: 1. Quality work performed! 2. Friendly technicians 3. Covid precautions: Shoecovers, Masks, gloves, sanitize. 4. Text confirmation messages with a Photo of technician. 5. We send another text notification about 20 minutes before we are going to arrive at your door. 6. Check out our 370+ Google reviews which tell our story best. 4.9 rating which is the highest in the Capital Region 7. We have happy, reliable, dependable employees! We are also training the next generation of tradesmen! 8. BOOK ONLINE! Save yourself time! 9. Our company is 100 years old! Established 1921. 10. The owner picks up the phone a lot of the time. ***Awarded “BEST OF THE CAPITAL REGION *** ** ANGIES SuperPros ** SuperPro -HouseCallPro 2018, 2019 ** HomeAdvisor 200+ Reviews with 4.7 ** Facebook 4.8 Rating! Call E.W. Tompkins for drain cleaning service! Toilets, faucets, sump pumps and garbage disposals installed! Need a new water heater? Ask us about tankless units! Sewer camera video inspections! Backflow Preventer Inspections! WE REMODEL BATHROOMS! Monday to Friday. 7:30 to 4:00pm

Business highlights

104 years of trusted experience
Emergency Services Offered

Services we offer

Toilet installations, faucet installations, sink installations, garbage disposals installed, Washing Machine Hoses Replaced, Drain Clogs - big and small, New Copper Pipes, Pex piping, Burst Pipes, Leaking Pipes, Water Heater installation: Electric, Natural Gas, Liquid Propane - Standard and Power Vent units, Water Softeners, Backflow Preventer Testing, Commercial Plumbing, Sump Pumps, Pellet Boiler Installations. Boiler and Furnace installations.

Services we don't offer

Trailer Home plumbing. Reglazing of Tubs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-20 of 20 reviews

Brian H.
03/2020
5.0
plumbing
  + -1 more
Excellent job. Mike was highly knowledgeable and a consummate professional. We would highly recommend this company.
Description of Work: Repair a basement toilet pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Brian M.
12/2019
5.0
plumbing
  + -1 more
It was perfectly fine, they came promptly and did an excellent job.
Description of Work: They did a plumbing job.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
We appreciate your review. We will share it with the team. Happy New Year’s and thank you for your business

Jim G.
07/2019
5.0
plumbing
  + -1 more
Good, diagnosed problem and went to get parts that day to install them. This was great BC we need that shower to work right away
Description of Work: Shower made loud noise almost every time turned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$374.63

Michael J L.
12/2018
5.0
plumbing, drain cleaning
  + 0 more
They were prompt in responding to my inquiry regarding required services. They were professional, and their price was reasonable. I would recommend them to anyone needing plumbing services.
Description of Work: Cleared main drain pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you Michael for your review and for your business. Please call on us again.

Paul D.
11/2018
5.0
plumbing
  + -1 more
Outstanding! The plumber (Joe B) arrived slightly before our scheduled appointment time, which I appreciated. He was very professional, diligent and neat. He did an outstanding job and I would use them again for any future projects.
Description of Work: Installation of a new sink, faucet and garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Jamie T.
10/2018
5.0
plumbing, home remodeling, drain cleaning
  + 1 more
Cathy, Jeff, Jim, James were all fantastic. On time and good people. Highly recommend. They cared about getting it right. Great team!
Description of Work: Finish bathroom, shower jets and heads and Controls , corner jacuzzi set and install - complicated

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Mary L.
10/2018
5.0
plumbing
  + -1 more
I asked for a plumber on Sunday. I got a call back Sunday night, The plumber came on Monday. Job was done very professionally.
Description of Work: seal on toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Camille S.
10/2018
5.0
plumbing
  + -1 more
Awesome to work with, arrived on time and fixed the problem quickly. Reasonable price and they explained everything and answered all my questions.
Description of Work: Clogged toilet, sink and tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for your stellar review! Please tell your family and friends about us! We are prompt and professional! We have 58 Google reviews with a 4.9 rating! Please call on us again!

Jeffrey B.
09/2018
5.0
plumbing
  + -1 more
From the estimate to the completion of the work, everything went smooth. Would recommend and use again.
Description of Work: Replace 10’ of cast iron soil pipe with PVC at exit point in the house for future DIY upgrades. Replace old gate valve shut offs before and after meter and leaking old copper line at water main in house with PEX for future DIY upgrades.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,030

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you [Member Name Removed] for this review. Please call on us again!

Adam C.
08/2018
5.0
plumbing
  + -1 more
Their serviceman Jim arrived on time. He was pleasant and very knowledgeable. He assessed the job and was able to save some of the parts to reduce cost. The new tank arrived while we waited. It was installed quickly and expertly. I was extremely pleased with the process from beginning to end and especially impressed with Jim's work. I would recommend highly.
Description of Work: Remove old and install new water pressure tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$606

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for taking the time to review our plumbing service. We were happy to help you with your hot water problem. We are the affordable experts in the Capital Region. We will pass on your kind words to Jim. He is the best! We’re very happy to have you as a new customer! Please call on us again!

Linda F.
07/2018
5.0
plumbing
  + -1 more
He redid the fittings and it seems ok. Must wait and see
Description of Work: leak in kitchen drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172.26

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for review. We appreciate your business. Please call on us again.

Gerald T.
06/2018
5.0
plumbing
  + -1 more
Did a good job plus provided helpful tips
Description of Work: Fix dripping faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for your business and for your kind words. We appreciate having the opportunity to serve you. Please call on us again ! Have a nice summer at the Lake!

John S.
04/2018
5.0
plumbing, drain cleaning
  + 0 more
They came quick and did an excellent job would highly recommend!
Description of Work: Fixed broken pipe & leak on refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for becoming an EW Tompkins Customer! We appreciate your business. You can now book service calls online through our website! www.ewtompkins.com

Elliot V.
04/2018
5.0
plumbing
  + -1 more
Very professional, courteous, and reasonably priced.
Description of Work: Plumbing repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you Eliot. We value you and everyone else as a customer and are happy that we could work on the hot and cold issue in your bathroom. We were just awarded "Best of the Capital Region 2018 by the Times Union Readership! Check out our website homepage. We now offer the booking of some plumbing services!

Jim G.
02/2018
5.0
plumbing, water heater repair
  + 0 more
Great! Problems were fixed quickly and efficiently. Price was very reasonable, we recommend this service provider VERY highly
Description of Work: Fixing a corroded pipe on our water heater and fixing a leaky tub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thanks so much [Member Name Removed] for your review and business. I am glad that your hot water is working. Please contact again should you have other plumbing issues. Happy to have you as a new customer. Did you know that we were awarded "Best of the Capital Region 2018" by Times Union Readers ? We are psyched!!

Jeff K.
02/2018
5.0
plumbing
  + -1 more
Great, had a kitchen waste line snaked out, and decided to have the old garbage disposal removed as well requiring different plumbing under the sink.All went well,thank you
Description of Work: Clogged drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for using E.W. Tompkins Plumbing for your garbage disposal installation. We were happy to help with your drain cleaning too. Please call us again if the need arises!

Jonathan S.
12/2017
5.0
plumbing
  + -1 more
Great. Jim came by the same day. He had to search for the part (older tub) but was able to find it. He fixed it easily once part was located.
Description of Work: replace the hot water stem valve on my tub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you for taking the time to review our service! We are glad your tub is now working! We appreciate your business.

Lorianne M.
11/2017
5.0
heating & air conditioning/hvac, drain cleaning, plumbing
  + 1 more
I was contacted immediately by Cathy who scheduled the work to be done the following business day. She told me they would be here around noon on Monday and they were here at 11:55. They fixed the problem and explained why it happened . I can't say if they were above or below average price-wise as I had not gotten an estimate from anyone else
Description of Work: I needed a slow drain in my kitchen cleared.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from EW Tompkins Co - Plumbing Heating Cooling
Thank you [Member Name Removed] for your kind words. We appreciate your business very much!

Ken B.
11/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair, drain cleaning
  + 2 more
Perfect. I have done business with EW most recently as they took over previous plumbing company, they are highly recommended.
Description of Work: E.W. Thompson’s has serviced 2-3 locations in Albany Ny, They were very responsive and fixed issues at my Franchises when needed. The personnel were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from EW Tompkins Co - Plumbing Heating Cooling
Thanks [Member Name Removed]. We appreciate you as a customer!

matt H.
11/2017
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Very pleased with the service, fixed the issue quick and efficiently
Description of Work: fixed toilet issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from EW Tompkins Co - Plumbing Heating Cooling
Thanks [Member Name Removed]! We are happy to fix your plumbing anytime !!

    Contact information

    126 Sheridan Ave, Albany, NY 12210

    http://www.ewtompkins.com

    Service hours

    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM

    Licensing

    Bonded

    Insured

    Not Licensed
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Heating and Air Conditioning,
    Water Heaters,
    Kitchen and Bath Remodeling

    FAQ

    EW Tompkins Co - Plumbing Heating Cooling is currently rated 5 overall out of 5.

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    EW Tompkins Co - Plumbing Heating Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, EW Tompkins Co - Plumbing Heating Cooling offers free project estimates.
    No, EW Tompkins Co - Plumbing Heating Cooling does not offer eco-friendly accreditations.
    No, EW Tompkins Co - Plumbing Heating Cooling does not offer a senior discount.
    Yes, EW Tompkins Co - Plumbing Heating Cooling offers emergency services.
    Yes, EW Tompkins Co - Plumbing Heating Cooling offers warranties.
    EW Tompkins Co - Plumbing Heating Cooling offers the following services: Toilet installations, faucet installations, sink installations, garbage disposals installed, Washing Machine Hoses Replaced, Drain Clogs - big and small, New Copper Pipes, Pex piping, Burst Pipes, Leaking Pipes, Water Heater installation: Electric, Natural Gas, Liquid Propane - Standard and Power Vent units, Water Softeners, Backflow Preventer Testing, Commercial Plumbing, Sump Pumps, Pellet Boiler Installations. Boiler and Furnace installations.
    Trailer Home plumbing. Reglazing of Tubs.

    Contact information

    126 Sheridan Ave, Albany, NY 12210

    http://www.ewtompkins.com

    Service hours

    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM