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Elite Property Care, LLC

Lawn and Yard Work, Landscaping, Pavers and Hardscaping,

About us

Elite Property Care, LLC brings over a decade of experience in landscape design and implementation, patio and retaining wall installation, lawn and garden care and property maintenance to residential and commercial customers, home owners associations and property management companies. Elite Property Care is a family owned and operated business committed to providing the best in customer service. That is why we customize our landscape design and property maintenance programs to fit your property needs and budget.

Business highlights

24 years of trusted experience

Services we offer

Lawn Seeding, Sod Installation, Landscape Installation, Mowing, Irrigation Installation, Irrigation Service, Spring Cleanups, Fall Clean-ups, Snow Plowing, Snow Removal, Ice Melt Services, Mulching, Bed Weeding & Edging, Retaining Wall Installation, Seasonal Flower Installation, Patio Installation, Walkway Installation, Tree & Shrub Trimming, Fertilization Service,

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.325 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
12%
3
12%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.4
responsiveness
4.3
punctuality
4.6
Showing 1-25 of 25 reviews

Doug S.
10/2019
3.0
hardscaping
  + -1 more
The initial meeting was great, the owner showed up on time, fully explained all that would be completed in detail. Within 2 days we had a written contract and were scheduled. They showed up as scheduled with a full crew and installed our walkway beautifully. We are very pleased with the product, the professional install and manners of the company. Now for the down side. We were left with numerous gouges in our lawn and the cobble stones that were slid toward our foundation were not spread back out to the walkway. The gouges and ruts left by their equipment required us to hire our own landscapers to repair and reseed. They left quite a mess of a well maintained property, and never even laced New seed or attempt to repair damage they created. We love our new paving project, but feel they could have repaired what they tore up. We fully understand that construction projects will create some disruption, but feel this was excess and there was no offer to repair it. We would call on them again, but cautiously on how much damage.
Description of Work: We had a walkway removed and a new paver walkway installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Response from Elite Property Care, LLC
Good morning [Member Name Removed], I understand you had responded to Sarah review request the end of the week last week. You are on my list to follow up with this week. We certainly apologize for any mess left. It should have been all raked clean and the stone should have been reset along with replanting of the Hosta. We never want a customer to have to clean up a mess we created. There are always minor damages to turf or such but that should have all been fixed. I will be in contact with working out a credit or something. Again sorry for the troubles. We hope to work with you again in the future.

Natalie C.
07/2017
4.0
lawn service, hardscaping
  + 0 more
Vince replied promptly to my inquiry. Came out to measure for an estimate and was on time, had great ideas and was very personable. We were trying to decide between pavers and stamped concrete. We ended up going with the concrete because it was more affordable.
Description of Work: Fairly large patio installation around a pool, dealing with a slope which required leveling, retaining walls and steps.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$33,000

Response from Elite Property Care, LLC
Thanks[Member Name Removed], we hope we can be of service to u in the future. Have a great summer. I look forward to seeing u soon

Carol H.
05/2017
4.0
lawn service, snow removal
  + 0 more
We only had 3-4 major storms. Service improved as the season went on. Perhaps earlier, the people who came were less careful. Seemed to depend on who came. Some were very good, some not so much.
Description of Work: Snow removal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$425

Response from Elite Property Care, LLC
[Member Name Removed], we apologize for any inconvience caused to you. We will take these notes and make sure to improve on the service provided in the future. We thank you for the opportunity and hope we can be of service to you in the future

Laura W.
01/2017
5.0
hardscaping
  + -1 more
When we met with Steven you could tell that he had a passion for what he does. He was very honest in telling us the truth about what would look good and if something would not work. He always got back to us and would answer any of our question. We love the way the wall looks, it has added so much to the look of the house.
Description of Work: We had a retaining wall with two sections of steps put in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Property Care, LLC
Thank you [Member Name Removed], It was a pleasure working with you and your husband. We are pleased that you guys are happy with the outcome. That is the #1 goal is for the customer to like it as much if not more than we do. We look forward to working with you again in the future.

Zhengyu P.
11/2016
1.0
snow removal
  + -1 more
Vincent and I signed a snow removal contract last year for $428. As you know he only needed to do once last year. Even this one job, he finished half way. My tenants told me that the way he did was very unprofessional and he confessed to me this was his first time to do it. This year when I tried to sign the contract again, he said that we had mis-communication regarding to the size of my driveway, and he is not going to continue to do service for me, and wish me best luck. I was extremely annoyed about this guy, and go to other service immediately.
Description of Work: Snow removal for my rental house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$428

Response from Elite Property Care, LLC
[Member Name Removed], We apologize for any trouble we may have caused you. When you called last year we went right out and made sure to finish the whole driveway. It was just a simple misunderstanding. When you contacted us this season we returned your call right away and I informed you that we were not going to be able to service the property anymore. The way the driveway is set up the trucks are too big to get down behind the building. When we first looked at the property we were under the impression the driveway was out front only. Again sorry for any troubles you may have incurred. We hope to be able to work with you someday in the future.

Sharon C.
09/2016
5.0
landscaping, lawn service
  + 0 more
Did not contact them
Description of Work: Landscaping
Rating CategoryRating out of 5

BECKY S.
09/2016
5.0
lawn service
  + -1 more
Vince and his crew couldn't have been nicer or more professional and helpful. Vince responded promptly to all messages and requests, came on time, offered great advice and they all did a fantastic job. My property looks so much better.
Description of Work: Replaced landscaping timber, trimmed large hedges, reset landscaping bricks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

Kimberly C.
07/2016
5.0
landscaping, hardscaping
  + 0 more
The employees of Elite Property Care did an outstanding job from beginning to end. I appreciated their expertise and dedication. I am very happy with the outcome and will not hesitate to have them help me in the future. I highly recommend this company.
Description of Work: Removal of old concrete walkway, replaced with pavers. Removed very old shrubbery. Provided new landscaping in the front of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Response from Elite Property Care, LLC
[Member Name Removed], thank you so much for your great review. We are pleased that you are as happy as us with the final outcome. We appreciate the opportunity to do this project and look forward to working with you in the future. It was a pleasure.

Karen N.
06/2016
5.0
landscaping, lawn service
  + 0 more
If anyone is considering getting landscaping work, do yourselves a favor and call them. Our landscaping was in terrible shape and our house looks so amazing. The front and back both are so beautiful. They gave a 110%. Responsive to all my questions. I am not good with words and I wish I could attach a photo but I could not be happier and will call them in the future for any work I need.
Description of Work: Landscape front and back yard. Cleared a large area overgrown with weeds, shrubs and several trees. They were hardworking, professional and responsive to all questions. I would definitely recommend them to family and friends. The work exceeded all expectations. Neighbors said we have best house in neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Tina K.
06/2016
3.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: Did not use compan
Rating CategoryRating out of 5

Response from Elite Property Care, LLC
[Member Name Removed], upon review of our Angieslist file I have come across this review. Please contact us at 218-7301 right away so we can see what we can do for you. I am not sure what the problem was and would love to try and fix the situation. Sorry for any troubles you may have had.

Johanna T.
06/2016
5.0
landscaping, lawn service, mulch
  + 1 more
Everything turned out great. The guys were friendly and asked questions when they needed.
Description of Work: I needed a lot of pruning, some old landscape cloth removed, a pricker bush beaten back into submission, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$550

kim G.
04/2016
3.0
lawn service
  + -1 more
company did not, in my opinion, provide quality service. the owner was very pleasant to speak with when i hired him back in the fall, assured me all would go smoothly and i would be taken care of. he unfortunately, fell short. idk if it was he himself, or an employee doing the actual plowing, but the width of my driveway was not completely plowed, nor was the snow piled in front of my garage, cleared away. also, the plow dug too deep at the end of the driveway, and a portion of my lawn was dug up with the snow. it is true that i removed the stakes from my lawn, not expecting snow in april after such a quiet winter. however, he could have used the shovel i saw he had in his truck (that he used to clear some snow near grass where the plow wasn't taken), to clear away some of the snow and guide him to the perimeter of my driveway.
Description of Work: provider plowed driveway during snowstorm

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0

$400

Response from Elite Property Care, LLC
[Member Name Removed], I was just reviewing our Angieslist file and came across your review. I was unaware of the troubles you had. I apologize for any disappointment you had last winter. It was unusually dryand warm winter last year so its tough to grade the plowing. We came around in April because we hadn't done anything all winter. Yes the ground was soft so some properties did get some damage. I wish we had seen this earlier and we could have fixed things up for you. Again we apologize for the mishaps and hope we can work with you again in the future.

Lillie M.
12/2015
2.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: They did landscaping, but failed to provide any upkeep directions and did not return calls. Turkey also took shortcuts that did not become apparent until later in the season.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$3,000

Response from Elite Property Care, LLC
[Member Name Removed], I was reviewing our Angielist file today and came across this review of a D rating. First we apologize you feel you had this bad experience with us. We would love to know what the problem was so we can correct this problems from happening again. I remember doing the full landscape across the front and cleaning the back yard up quiet a bit. I was under the impression you were happy with the final outcome. Again sorry for the troubles and if you get a second please contact us 218-7301 to discuss further. Thanks

Phyllis S.
11/2015
5.0
landscaping, lawn service, mulch
  + 1 more
unknown
Description of Work: Trees taken down, shrubs removed, new shrubs planted, beds created and mulched. |Looks absolutely wonderful. ..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from Elite Property Care, LLC
Thanks [Member Name Removed]. We are glad you like your new landscaping. We hope to work with you again in the future. Sincerely, Elite Property Care

William S.
10/2015
1.0
landscaping, lawn service
  + 0 more
It has been a month and owner never gave me a proposal / estimate stemming from his visit to my house. Very disappointed. Will not use
Description of Work: Owner came to house and I described the landscaping project. I followed up with several calls asking for the proposal/estimate. Owner finally returned my call and told me he would call me in two days with the estimate. It is a month now and have not heard from the owner. Very disappointed. Will never use.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Johnsie H.
09/2015
5.0
landscaping, lawn service
  + 0 more
.
Description of Work: Buried gutters,planted rose bushes and landscaping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$850

Joyce L.
05/2015
2.0
lawn service
  + -1 more
A Santandrea family member showed up promptly, surveyed the property, did not take any notes. He said he would get back to me soon. I told him I just returned from the winter in Florida and wanted to start work ASAP after 3 estimates were in. Elite Property was reccomended to me by Davey Trees that I am a regular customer with. I called the Elite office after 3 days to say I was hoping to get the estimate, no call back after 5 days. I was very disappointed in the lack of response to my request. If they did not want the job I would have liked a courtesy call to tell me so . I know it is a busy time of year but I did receive visits and estimates promptly from other companies I contacted.
Description of Work: Survey property to give estimate of Spring cleanup, removal of 6 shrubs, refresh beds, rototill garden, edging pathways, driveway, thatching of the lawn, raking and bagging of winter debris,mow lawn, cut back all perenniels.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Elite Property Care, LLC
Joyce we apologize if you did not get the service planned. Steve met with you and went over the property notes you talked about. I, Vince his business partner sent a email to you last week with all the pricing and later that day you called and said you had hired someone else. Again, sorry if there was a miss understanding somewhere but we always try to do our best to accommodate a customers needs. Please contact us in the future so we can prove to you how we do business.

diana M.
05/2015
5.0
landscaping, lawn service
  + 0 more
unknown
Description of Work: spring clean up. dethatch lawn. rake out beds. trim grasses etc in beds.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$243

Response from Elite Property Care, LLC
Thank you very much for your business ! we are glad you were pleased.

Donna O.
03/2015
5.0
snow removal
  + -1 more
They're fabulous. They're consistent. They haven't picked any of the neighbors. These guys are just very professional. I've been very happy with them. They're very responsive and on top of things. Every time I needed them, they're there. I have no worries at all. I plan on using them again next year.
Description of Work: Snow Removal I have used Elite Property Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Elite Property Care, LLC
Thank you so much [member name removed] for the kind words. Your business and satisfaction is very important to us. We look forward to working with you in the future. Thanks Steve

Joanne H.
09/2014
5.0
lawn service
  + -1 more
Did a thorough job and was very trustworthy. The reason I gave them a C this time for responsiveness because they hadn't gotten back to us in a timely manner. We tried to contact them through email ( our usual way to communicate) and the owner's email bounced. We left a message on his phone and did get a return call a couple days later, however, we hired someone else to do the job. I will use this company again because of our past experience with them.
Description of Work: They a great job thatching our lawn. It would of cost us much more if we did it ourselves. They have also mowed our lawn when we are away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Elite Property Care, LLC
[member name removed], Thank you for the positive review. We apologize about our lack of timely response, we were having some technical difficulties that have since been resolved. We look forward to working with you again in the future. Thanks, Elite Property Care

Gus L.
07/2014
5.0
lawn service
  + -1 more
Elite property care service has been my lawn care and snow plowing company for the last five years. They are very reliable and competitivly priced.
Description of Work: Lawn care, Shrubbery trimming, winter snow plowing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Property Care, LLC
Thank you for the kind words (member name). It has been a pleasure working with you over the years. We look forward to continuing to work together. Sincerely, Elite Property Care

Patrick I.
06/2014
5.0
landscaping, lawn service
  + 0 more
They're doing a great job. Their price is fair. It's so far so good.
Description of Work: I used Elite Property Care, LLC. They're doing our lawn for a year like fall and spring clean-up, grass cutting and pruning and all that kind of stuff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Elite Property Care, LLC
[member name removed], Thank you for the compliments. We have enjoyed working with you and hope to continue doing so in the furtue. Sincerely, Elite Property Care

Allison M F.
06/2014
5.0
lawn service
  + -1 more
Vince and his team did a great job clearing a wooded area of our backyard and brought in sand and topsoil to level it out. He and his team were very responsive to our Homeowner's Association guidelines about the placement of materials and removal of debris. They even looked at our sprinkler system before they left for the day to see if they could adjust the sprinkler heads to cover the newly cleared area.
Description of Work: Lot clearing, ground leveling and hydroseeding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Response from Elite Property Care, LLC
[member name removed], we thank you for this wonderful review. That is the best form of thank you we can get. Making our customers happy is the #1 goal. We appreciate your business and hope we can be of service to you in the future. Thanks and we'll see you soon.

Mary M F.
02/2014
5.0
snow removal, lawn service
  + 0 more
This company has been taking care of my yard for several years now and has just been getting better and better as time goes by. I was motivated to update my review because of the fantastic job they have done with snow clean up in this difficult winter. Very happy with their service. They also clean out an overgrown hedge and planted some new spirea bushes last year and did an excellent job, just the way I had requested. Everything done at very reasonable prces.
Description of Work: Snow removal in winter, lawn care in summer, other yard projects as needed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Elite Property Care, LLC
[member name removed], We appreciate the kind words. It has been a pleasure working on your property year round and we hope to continue doing so for years to come. Sincerely, Elite Property Care

Mary M F.
04/2013
4.0
lawn service
  + -1 more
I have been very happy with how they will listen and improve if I have concerns or suggestions.
Description of Work: I have hired this company for 3-4 years now to take care of my yard during the summer and winter. Their contract says that they will do a spring clean up, mow my lawn 2x monthly through the fall, do a fall clean up and then plow my driveway and shovel my front walk during the winter when snow is over 3" deep. They do the scheduled work as agreed both summer and winter. I was very pleased this past winter that I never came home to a snowed-in driveway. I would give them a B+ if Angie would allow it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

Response from Elite Property Care, LLC
Member, We are sorry to hear that our response time to your calls has not met your expectation. Please contact us if we can be of assistance or if your property is in need of any additional services. We can be reached at 518-218-7301 or info@epropcare.com. Thank You, Elite Property Care

    Contact information

    111 Braintree Street Suite A, Albany, NY 12205

    www.epropcare.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn and Yard Work,
    Landscaping,
    Pavers and Hardscaping,
    Snow Removal,
    Mulch and Topsoil,
    Outdoor Kitchens,
    Patios,
    Landscaping - Lighting,
    Property Management,
    Landscaping - Lakefront,
    Rototilling,
    Leaf Removal

    FAQ

    Elite Property Care, LLC is currently rated 4.3 overall out of 5.
    Elite Property Care, LLC accepts the following forms of payment: Check
    Yes, Elite Property Care, LLC offers free project estimates.
    No, Elite Property Care, LLC does not offer eco-friendly accreditations.
    No, Elite Property Care, LLC does not offer a senior discount.
    No, Elite Property Care, LLC does not offer emergency services.
    No, Elite Property Care, LLC does not offer warranties.
    Elite Property Care, LLC offers the following services: Lawn Seeding, Sod Installation, Landscape Installation, Mowing, Irrigation Installation, Irrigation Service, Spring Cleanups, Fall Clean-ups, Snow Plowing, Snow Removal, Ice Melt Services, Mulching, Bed Weeding & Edging, Retaining Wall Installation, Seasonal Flower Installation, Patio Installation, Walkway Installation, Tree & Shrub Trimming, Fertilization Service,

    Contact information

    111 Braintree Street Suite A, Albany, NY 12205

    www.epropcare.com