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Comfort Windows

Windows, Doors, Siding,

About us

Comfort Windows is Upstate NY's Premier Home Improvement Company. Local experts for windows, doors, bathrooms, basements, insulation, sunrooms, siding and more.

Business highlights

46 years of trusted experience

Services we offer

Windows manufacturing, double hung, sliders, bay & bow, casement, awning, entry doors, storm doors, sliding glass doors, patio doors, garage doors, interior door, siding, sunrooms, basement remodeling, bathroom remodeling, insulation, decking, roofing, and retractable awnings.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.266 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
12%
3
2%
2
9%
1
12%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.4
responsiveness
4.4
punctuality
4.5
Showing 51-66 of 66 reviews

Peter J.
03/2021
1.0
replacement windows, doors
  + 0 more
window/door replacement
Description of Work: Terrible service. Installed the wrong color windows. Took forever to complete. Damaged property. Installed shoddy and broken windows and doors. Customer service was non existent

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Mark M.
04/2016
5.0
replacement windows
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barbara D.
12/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

jill S.
11/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: We needed a small deck, we also had our house sided & new gutters installed. They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Thomas O.
08/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Replaced 12 windows and 1 sliding glass door (all with triple pane glass).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Deborah S.
07/2015
5.0
replacement windows
  + -1 more
unknown
Description of Work: I have not yet decided whether to use them or not!

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Jeffrey O.
05/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Ordered a custom sized, heavy gauged aluminum storm door for our front door to be self installed. | |The specification sheet details were reviewed three times for completeness and the custom built door was ready for in-store pickup in three weeks time as promised. | |The installation went perfectly and the finished door exceeded my (and my wife's) expectations as it was well crafted and worth the addition cost ($150) over competitor's storm door options. | |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

david C.
04/2015
5.0
doors, replacement windows
  + 0 more
unknown
Description of Work: Excellent. Replaced windows and doors. They were outstanding!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carl M.
02/2015
4.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: they took out all the junk from the attic including all old rolled insulation and made room to blow in 15 inches of attic insulation. They also made a 2 inch foam hatch cover above the attic access ladder | |Job was done in 05/2011...

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,042

catherine R.
01/2015
2.0
insulation, replacement windows
  + 0 more
unknown
Description of Work: huge sales pitch. 2 hour waste of my time when I only wanted an estimate. ridiculous that they offer "retail price" , price if paid in XX number of days, price if paid in cash and oh yeah, we can throw an extra 5% off today. A job costs what it costs, just be straight about it. they have a good product, they should just cut out the runaround.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
punctuality
5.0

$7,000

Jennifer S.
10/2014
4.0
replacement windows, doors
  + 0 more
unknown
Description of Work: Replacement windows installed in upstairs of town home.Previously used them to install windows and doors last year as well. Overall, project went well both times. Cleanup on the second installation was not as good as the first, but certainly not a deal breaker.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,200

James G.
04/2014
4.0
replacement windows
  + -1 more
unknown
Description of Work: Removed old aluminum patio sliding door and installed new (8 ft). Went well. Only complaint is that estimate was for three glass panels but had to settle for two due to factory issues with 8 ft door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Catherine P.
04/2013
4.0
replacement windows, doors
  + 0 more
It was fine.
Description of Work: The salesman was very nice and prompt. We did not like the sales practice of trying to convince us that if we financed for 5 years we were doing it at 0% rate but it was a different price. Now the salesman did say it costs money to finance which we understand but basically it boils down to them not wanting to tell us what their financing is going to cost us. At a rough estimate it would be about a 18-20% interest rate to finance for the 5 years. So while they didn't "lie" we felt uncomfortable with that business practice, what other hidden charges might we come across???

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0


Jeanette A.
12/2012
5.0
siding, replacement windows
  + 0 more
it went very well, very happy
Description of Work: new windows and siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Denise R.
08/2011
5.0
replacement windows, doors
  + 0 more
see above
Description of Work: Comfort replaced all the windows, front door, garage door, and sliding patio door in my home. They were fast, efficient,punctual and over all did a great job. I like the fact that the windows were made by them, to order. An I most certainly would recommend them and use their services again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

John W.
01/2011
5.0
replacement windows
  + -1 more
Fine
Description of Work: Installed storm window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
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Contact information

27 Warehouse Row, Albany, NY 12205

https://www.comfortwindows.com/locations/albany

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Siding,
Insulation,
Energy Efficiency Auditing,
Kitchen and Bath Remodeling,
Sunrooms and Patio Enclosures,
Roofing,
Bathtub Restoration,
Basement Remodeling,
Awnings

FAQ

Comfort Windows is currently rated 4.2 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 7:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Comfort Windows accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Comfort Windows offers free project estimates.
Yes, Comfort Windows offers eco-friendly accreditations.
No, Comfort Windows does not offer a senior discount.
No, Comfort Windows does not offer emergency services.
Yes, Comfort Windows offers warranties.
Comfort Windows offers the following services: Windows manufacturing, double hung, sliders, bay & bow, casement, awning, entry doors, storm doors, sliding glass doors, patio doors, garage doors, interior door, siding, sunrooms, basement remodeling, bathroom remodeling, insulation, decking, roofing, and retractable awnings.
Ask for details

Contact information

27 Warehouse Row, Albany, NY 12205

https://www.comfortwindows.com/locations/albany

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 7:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM