This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Capital Vacuums offers an exceptional cleaning service for homes and businesses. We're the Capital Areas Leader in Carpet, Upholstery and Tile & Grout Cleaning!
MaryEllen was great to work with. Very professional and did a great job on the house. Would definitely recommend her and Capital Vacuums.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Charlene W.
01/2016
4.5
Very satisfied with Mary Ellen - she was very professional and conscientious about the quality of work. Am planning on hiring on a bi-monthly basis now.
Rating Category
Rating out of 5
quality
4.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
$625
Lynne A.
01/2016
5.0
Friendly, professional, very satisfied with quality of wr &care given Will use again in the future Also had difficulty finding a service to come out to the boonies Thank you Mary Ellen!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$325
Carol B.
01/2016
5.0
Previously, did business with Stanley Steemer: I had an emergency and Stanley Steemer couldn't get to my house until the next week. I contacted this website who connected me with Capital Vacuums. They came right out, did a fantastic job and the cost was 2/3 of what Stanley Steemer charged. Also, I received a follow up call to make sure that I was satisfied with the service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$180
Marla O.
12/2015
0.5
If I could rate less than 1 star I would...toilets were still dirty fridge was nasty still cabinets were awful. Get the maids I he they come they were Great finished their job.. Don't waste your money on these guys....when we said we thought they didn't do a good job they scolded us and said pay full price anyway stay far far away... Do it yourself rather than pay for this nonsense
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
mary C.
11/2015
5.0
good job done
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Pete V.
11/2015
4.5
Maryellen was very nice over the phone and staff was pleasant to deal with in person.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$200
maura m.
11/2015
5.0
Maryellen was wonderful. She is a hard worker and worked constantly for 4 hours. She cleaned the black off the wooden floors and they looked brand new. Pleasant attitude. She is a keeper
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michele W.
11/2015
4.0
Steve called ahead to confirm arrival time. He was very professional, courteous, and takes pride in his work. He did a great job cleaning my carpets. A little expensive, but I would hire them again.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
$320
kate t.
10/2015
0.5
I have waited a few months to write this review. I have been so upset over the job they did on my carpet I wasn't sure what to write. I delivered my carpet to them. They said it would be ready in a few days, I waited for 6 days and called. They said it was ready but forgot to call. I said I would pick it up the next day, they said to wait until after 4pm. Picking up the rug they carried it to my truck. When I got home the rug was soaking wet. I called and the man pretended to be amazed blaming it on the vender he hired to clean the rug. I assumed they did the cleaning themselves and was not told otherwise. He said he would pick it up and have his best cleaner clean it again. A couple of days later he returned the rug. I should have unfolded the rug. What a wasted of money. It did not look any different then when he first took I to them.. All the stains were still there. It is a 100% wool carpet and you could see they did not clean it the way that kind of rug should be cleaned. Now a few months later the rug is falling apart and it is embarrassing to have this rug on my floor. I probably should have called and complained again but what good would it do. Just needed to vent about this horrible job.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
$125
David B.
10/2015
5.0
Very professional and friendly delivery workers and a very good cleaning job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ronald k.
10/2015
4.5
faantastic job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$106,500
George B.
09/2015
5.0
they were fine
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ellen D.
09/2015
4.5
David and Steve were professional, courteous and did a great job.
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.5
Yes, I recommend this pro
$275
Jeanine L.
09/2015
5.0
I asked them to do extra work, at the last minute, and they cordially obliged. I am very happy with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$325
Viki B.
09/2015
5.0
Very courteous. I moved most of the furniture before he came, but the heavy stuff he moved as well. He worked on the traffic patterns to a great outcome.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
$12,900
Patty G.
09/2015
4.0
The owner is conscientious and courteous.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Cecile G.
08/2015
5.0
The first time the employee came, I was not very satisfied. The owner contacted me and he rectified the situation.Very satisfied now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$129
Diana W.
08/2015
3.5
They bungled the scheduling by not communicating with the cleaner so he did not arrive until 6pm although the original time was 9-10am. He did adjust the price a bit for the inconvenience.