work was unsatisfactorily completed. Tore off front roof leaving exposed, rained heavily and further damage to interior room resulted. Leaking continued following repairs to both rear roof sections. Numerous returns resulted in reapplication of caulk. Improper shingle used on hip areas verified by Owens Corning inspector. Unresolved request for return of portions of amounts paid in full. Interior painters did not protect furniture prior to painting resulting in spackle and paint getting on wood and rugs. Ceiling split open and painter returned to repaint using a different color ceiling paint. Would not recommend this company.
Description of Work: Roofing replacement front flat roof, roofing repairs for two lower sections of roof in rear of house. Interior painting of ceiling and walls in living room.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$3,500
Response from Build Pros of America
[Member Name Removed], We at Build Pros address any customer concerns immediately. You are now leaving a review for your porch roof that we installed almost three years ago. We are sorry to hear you had a bad experience. You had requested that we attempt to get you a new roof under the manufacturers warranty that was installed by another contractor. When it was determined your roof was not eligible, you had placed blame on us for water stains that were pre existing. We agreed to paint them for you, and our painters did excellent work. You then made an attempt at legal action which was quickly dismissed and not honest in your description of events. Our crews do excellent work, every time. We did for you as well. Again we are sorry to hear that you had a bad experience, it is in great contrast to every other client that Build Pros has served. We will be stopping by to see you.
John C.
04/2018
5.0
roofing
+ -1 more
The guys showed up when they said they would, did the work and left the work area looking like they had never been there. Great job.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Interior Painting,
Garage and Shed Building,
Property Management,
Finished Carpentry and Woodworking,
Roof Ice/Snow Removal,
Homebuilders,
General Remodeling,
Handyman Services,
Gutter Cleaning,
Decks and Porches,
Concrete Pouring and Repair
FAQ
Build Pros of America is currently rated 3.5 overall out of 5.
Sunday: 7:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 7:00 AM - 9:00 PM
Build Pros of America accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Build Pros of America offers free project estimates.
Yes, Build Pros of America offers eco-friendly accreditations.
No, Build Pros of America does not offer a senior discount.
Yes, Build Pros of America offers emergency services.
Yes, Build Pros of America offers warranties.
Build Pros of America offers the following services: Roofing, Siding, General Contractor