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BENJAMIN FRANKLIN PLUMBING

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We've called Albany its home for close to 100 years! We know this town, its people and its homes. We are unique -an older community with specific needs when it comes to heating and cooling. We appreciate the tradition and history of Albany’s older homes. But just because our residences come from the era of the model T, doesn’t mean they have to run like one. Over time, we have become the experts in making sure an older home is running at peak efficiency when it comes to energy consumption. In order to properly diagnose your home’s needs, Farrell Brothers needs to look at its infrastructure, its duct work and air flow, insulation, windows and doors. All these things come into play when heating and cooling an older home. The biggest and best piece of equipment doesn’t always serve an Albany residence in the same way it would a brand new home.

Business highlights

104 years of trusted experience
Emergency Services Offered

Services we offer

Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 576-600 of 656 reviews

Dana .
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: leaking pipes under the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christine R.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: cleaned A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Paul & Pat D.
08/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Wendy R.
08/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I did the $49 service call and then got charged another $99. Just shocked. They were really good and all but I won't be getting any coupons in the future off of Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paul or Jean P.
08/2014
5.0
wells
  + -1 more
unknown
Description of Work: Sump Pump Inspection & Battery Back-up Maintenance. Everything turned out OK.
Rating CategoryRating out of 5
Yes, I recommend this pro

Joanne K.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Cleaned out part of my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100

David R.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They needed to fix a faucet the would not shut off completely. Appeared to be an easy fix. Replace the part and done. No more leaking. Hooray!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

David E.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$390

Kay V.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael K.
07/2014
3.0
handyman service, plumbing, wells
  + 1 more
unknown
Description of Work: I purchased a sump pump with installation for $389 from Angie's List. I thought the price was high, but I wanted it installed quickly because I was going away. I set up a mutually convenient appointment with Farrell Brothers. The plumber called a few minutes before he was supposed to arrive and said he would be there in 15 minutes. When he arrived he looked at the sump and the old sump pump, and discovered the PCV pipe that carried the water outside the house was broken. I asked if there would be an additional charge to replace the pipe. The plumber said there would be a charge, but he didn't say how much. I had to leave for a dentist appointment and my wife was there for the remainder of the installation. When the installation was complete, the plumber gave my wife a bill for $299, which my wife paid. That's $299 to install 6 feet of PVC pipe, a PVC elbow, and rubber connectors and clamps. I thought that was too high for the amount of work and parts. I called the owner the next day, but he did not return my call. I called the owner again after I was away for a week. This time he returned my call, and lowered the price from $299 to $199, which I think is still too high. For someone who doesn't mind spending too much, Farrell Brothers is a good service. But for someone watching their wallet, you may want to look elsewhere.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$588

Response from BENJAMIN FRANKLIN PLUMBING
Thank you for your input and your "A" rating for our service and my technician did provide you with pricing before hand so you could have opted to not have the work done - I am not sure what else we could have done that would have made you happy!! Randy

Edward A.
07/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Leak in tub. They repaired the problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michael K.
06/2014
4.0
plumbing
  + -1 more
unknown
Description of Work: inspected the sump pump pit and the pump configuration. He felt that everything was in order and offered no suggestions to improve or the need to make any changes. |

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Patricia M.
06/2014
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Peter R.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Junlei Z.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vanessa S.
06/2014
2.0
plumbing
  + -1 more
unknown
Description of Work: Didn't know how to fix the problem.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$100

Response from BENJAMIN FRANKLIN PLUMBING
The problem had stopped when we arrived so I am not sure how we can repair a noise when the system was not making any loud noises as described by customer!! Let us know if the noise returns. Thank you Randy

Mary H.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

JOHN B.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Checked over my air conditioning service, thermostat and basement area. Very professional and courteous will use in the fall for the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Thomas M.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Inspection special ($99) and repair of broken water pipe and replace outside spigot ($299). Very helpful and professional.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

PETER N.
06/2014
5.0
plumbing, water softeners
  + 0 more
very good
Description of Work: Recommend and install soft water unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

oryanna L.
06/2014
5.0
plumbing
  + -1 more
.
Description of Work: fixed flap in toilet...even with the angie discount it was $103.00...a little pricey..so total was $152.00 to adjust the flap in the toilet tank

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

STEVE F.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced the ignition controller panel on boiler. |They came out in the middle of the night when the heat wouldn't come on. They had the right part in the truck and they had it up and running in an hour or so.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Amy D.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I contacted them for a plumbing estimate. They were extremely knowledgable and helpful. I am waiting until the summer to get the work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry T.
06/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
City of Albany #266

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
Electrical,
Water Filtration and Softening,
Air Duct Cleaning,
Appliance Repair,
Natural Gas Lines,
Handyman Services

FAQ

BENJAMIN FRANKLIN PLUMBING is currently rated 4.5 overall out of 5.

Sunday: 12:30 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:30 AM - 11:30 PM

BENJAMIN FRANKLIN PLUMBING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BENJAMIN FRANKLIN PLUMBING offers free project estimates.
Yes, BENJAMIN FRANKLIN PLUMBING offers eco-friendly accreditations.
No, BENJAMIN FRANKLIN PLUMBING does not offer a senior discount.
Yes, BENJAMIN FRANKLIN PLUMBING offers emergency services.
Yes, BENJAMIN FRANKLIN PLUMBING offers warranties.
BENJAMIN FRANKLIN PLUMBING offers the following services: Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM