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BENJAMIN FRANKLIN PLUMBING

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We've called Albany its home for close to 100 years! We know this town, its people and its homes. We are unique -an older community with specific needs when it comes to heating and cooling. We appreciate the tradition and history of Albany’s older homes. But just because our residences come from the era of the model T, doesn’t mean they have to run like one. Over time, we have become the experts in making sure an older home is running at peak efficiency when it comes to energy consumption. In order to properly diagnose your home’s needs, Farrell Brothers needs to look at its infrastructure, its duct work and air flow, insulation, windows and doors. All these things come into play when heating and cooling an older home. The biggest and best piece of equipment doesn’t always serve an Albany residence in the same way it would a brand new home.

Business highlights

104 years of trusted experience
Emergency Services Offered

Services we offer

Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 526-550 of 656 reviews

Patricia F.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy M.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Technician came out to install whole house humidifier but was unable to because there was not enough room in the area around the furnace. Was glad that we were told this instead of them trying to put it in and doing damage. They were very professional and courteous.
Rating CategoryRating out of 5
Yes, I recommend this pro

George M.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I never used them, but i know the four 24 years they are the nicest people i know. People i know say they were very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose F.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia Z.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: It was an Angies List deal: $69 for a plumbing inspection. Flushed hot water heater, checked plumbing. Person was responsive, respectful, etc.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

David S.
05/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,524

Response from BENJAMIN FRANKLIN PLUMBING
Thank you and have a great holiday weekend! Randy

Peter K.
05/2015
5.0
plumbing
  + -1 more
.
Description of Work: 149.00 Plumbing Inspection and Water Heater Flush. My water heater was about 17 years old so when Angie's List had a special for the inspection and flush I took it. Farrell Bros. got in touch with me a day after I ordered the service and I was able to get an appointment within a week. The plumber showed up on time and immediately began his inspection. He pointed out a few items that were in need of repair and gave me estimates of their costs. He flushed the water heater and, as I asked, gave me options and estimates to have it replaced. Eric was my tech and he was professional and unbelievably helpful and answered all my questions. There was no added costs or high pressure sales pitches at any time. I would not hesitate to recommend Farrell Bros. to any one in need of a plumber. They were punctual in appearing when promised, performed all tasks offered in the package, were completely professional in explaining the options I had and at no time did I feel pressured. I have decided to have Farrell Brothers replace my water heater and make a number of the repairs and improvements that Eric pointed out to me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from BENJAMIN FRANKLIN PLUMBING
Thank you we appreciate your business. Randy

Nancy V.
04/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Checked the furnace and replaced cartridges in two sink faucets. Results were as expected. Can't ask for more than that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Debbie R.
04/2015
5.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Replaced sewer line from house to sewer connect in front lawn; replaced a toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Bridgit M.
04/2015
4.0
plumbing, gas leak repair
  + 0 more
unknown
Description of Work: Ran a water line and gas line.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Erika W.
04/2015
3.0
plumbing
  + -1 more
.
Description of Work: I had asked to have evaluation of heating, when the men arrived from farrell brothers they did not seem to be able to tell me what to do for my heating problem. I had assumed that the person or persons who came could tell me what was the issue and an estimate of the cost of work if needed, they were unable to do this.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$50

Response from BENJAMIN FRANKLIN PLUMBING
I just looked at the paperwork and we recommended adding additional ducts to the 2 rooms that were not getting warm enough and possibly some weatherization measures I am not sure what else you were looking for. Randy

Mary E.
04/2015
5.0
plumbing, water heater repair
  + 0 more
Everything has been fine.
Description of Work: The big deal turned out excellent. They flush my hot water tank and checked all my stun pump connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Kai T.
04/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Gayle B.
04/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Regine B.
04/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Eric evaluated plumbing issues on first visit plus installed new showerhead. Second visit replaced old kitchen faucets and three new toilets that I requested. Leaks in all areas resolved. Excellent quality service. Eric was great! He was technically proficient and personable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Patty S.
03/2015
2.0
plumbing, water heater repair
  + 0 more
see above
Description of Work: checked that the faucets were working, they were... drained the hot water tank.. would not pay again to have this done. I knew my faucets work and the fact that the hard water slows the pressure.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$69

Response from BENJAMIN FRANKLIN PLUMBING
Thank you for your review and I am sorry that we did not find any problems with your plumbing system but I think that is a good problem to have!!! As far as draining the water heater it is a good idea to have that done on an annual basis which you can probably do yourself if you do not want to pay to ever do it again. Thank you for your business. Randy

marletta S.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: My furnace was not working as it should. |It was around 26 years old so I had a new one installed and it works great. |The Farrell guys were great, responsive and punctual. |I would recommend them |and use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Maryann W.
02/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BENJAMIN FRANKLIN PLUMBING
Thank you! Randy

shanshan W.
02/2015
3.0
appliance repair, plumbing
  + 0 more
good.
Description of Work: inspection, fix the inducer motor

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$800

Leith A.
01/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BENJAMIN FRANKLIN PLUMBING
Thank you and just in case you missed our special we are running a 10%off special for new boiler and furnace installations through Valentines Day! Randy

Eric S.
01/2015
4.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: I bought a big deal on Angie's list for a water heater flush. This also included a complete plumbing inspection, toilet dye testing and a discussion of moving to a tankless water heater. It seemed the plumber who came was not familiar with the deal at all. He flushed the water heater and looked at the plumbing fixtures. I had to ask leading questions to get answers to some of my current plumbing questions. He did not do the dye test and I had to ask about the tankless water heater as he was finishing up the invoice. He seemed nice and knowledgeable about everything except the deal I purchased. Even at $99, I think I barely got my money's worth. I might use them again as they are a big outfit in the area but they probably won't be the first ones I call.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from BENJAMIN FRANKLIN PLUMBING
Thank you for your review and if there are any questions that you still need answered just let me know and I will stop by personally and inspect the plumbing and talk to you about tankless water heaters if you are still interested! Randy

Mark K.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

JOHN P.
01/2015
4.0
plumbing, sewer cleaning
  + 0 more
unknown
Description of Work: Inspected and cleaned a sewer line

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Arnold P.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BENJAMIN FRANKLIN PLUMBING
Thank you for your business. Randy

Gregory H.
01/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from BENJAMIN FRANKLIN PLUMBING
Thank you! Randy

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
City of Albany #266

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
Electrical,
Water Filtration and Softening,
Air Duct Cleaning,
Appliance Repair,
Natural Gas Lines,
Handyman Services

FAQ

BENJAMIN FRANKLIN PLUMBING is currently rated 4.5 overall out of 5.

Sunday: 12:30 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:30 AM - 11:30 PM

BENJAMIN FRANKLIN PLUMBING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BENJAMIN FRANKLIN PLUMBING offers free project estimates.
Yes, BENJAMIN FRANKLIN PLUMBING offers eco-friendly accreditations.
No, BENJAMIN FRANKLIN PLUMBING does not offer a senior discount.
Yes, BENJAMIN FRANKLIN PLUMBING offers emergency services.
Yes, BENJAMIN FRANKLIN PLUMBING offers warranties.
BENJAMIN FRANKLIN PLUMBING offers the following services: Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM