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BENJAMIN FRANKLIN PLUMBING

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We've called Albany its home for close to 100 years! We know this town, its people and its homes. We are unique -an older community with specific needs when it comes to heating and cooling. We appreciate the tradition and history of Albany’s older homes. But just because our residences come from the era of the model T, doesn’t mean they have to run like one. Over time, we have become the experts in making sure an older home is running at peak efficiency when it comes to energy consumption. In order to properly diagnose your home’s needs, Farrell Brothers needs to look at its infrastructure, its duct work and air flow, insulation, windows and doors. All these things come into play when heating and cooling an older home. The biggest and best piece of equipment doesn’t always serve an Albany residence in the same way it would a brand new home.

Business highlights

104 years of trusted experience
Emergency Services Offered

Services we offer

Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 501-525 of 656 reviews

Brian S.
09/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unclogged drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$280

Lisa L.
09/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced a broken water heater. Called that morning and service was performed later that day. Also informed me of and completed the installation of a larger smoke pipe for the new water heater because the original pipe had been too small and not up to code at no additional charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Linda M.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen H.
09/2015
5.0
air duct cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Daniel O.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi B.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: Checked plumbing features throughout house to make sure everything was working properly. Drained water heater & reinstalled unit & corrected gas piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$523.5

Response from BENJAMIN FRANKLIN PLUMBING
Thank you Randy

Mary K.
09/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: I had to go a different direction as the price was high and they are VERY busy so there was too long of a time frame. I think they ae excellent plumbers and therefore they are busy and can charge a more.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from BENJAMIN FRANKLIN PLUMBING
Thank you and I am sorry that we could not get there sooner ! Randy

Adam E.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Installed Heating, AC and water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Response from BENJAMIN FRANKLIN PLUMBING
Thank you for your business! Randy

Fred A.
08/2015
5.0
air duct cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David W.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Unplugged my sanitary line in the basement. It went well and the job was completed in 45 minutes. Office and field rep were professional and actually saved me some money by recommending that I not do an emergency call and wait until next day. Field rep was almost an hour late for the appointment due to running late at the prior appointment. But it was worth the wait.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$320

Heidi B.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

susan G.
08/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: My central air system was actually a heat pump system from 1983. It was not compatable with my furnace forced air system. A new central air system was installed. At this point I am very happy with it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Robinson J.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Paul from Farrel Bros Inc. provided us with excellent customer service. He was professional and helped us to figure out our heating system. When he left I understood all the safety features of my heating system and he told me what was necessary for us to do and when it should be done. I feel comfortable with Paul in my home and the expert service he provided.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nora S.
07/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: They unplugged a bathtub drain that had been running slow for 30 years and finally stopped altogether. It cost $268, but it was money well spent! it only took them about 15 minutes and they were here within 24 hours of my call to them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Moeen U.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed central humidifier. A job nicely done.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Martin R.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard D.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Needed evaluation of older plumbing in 85 yo house, And to a**** findings in a structural inspection report. Randy made himself available and did exactly what was needed, documented his assessment and for a reasonable cost. Would definitely continue to use and count on Farrell Bros Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

mark L.
07/2015
3.0
plumbing
  + -1 more
unknown
Description of Work: Estimate for cutting 6 duct ends and new registers. Estimate was outrageously priced. It was almost like they did not want our business.

Rating CategoryRating out of 5
value
1.0

$975

Response from BENJAMIN FRANKLIN PLUMBING
I am glad we were able to provide you with a free estimate and thank you for the opportunity to quote your project. We appreciate every ones business ! Randy

Thomas B.
07/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Nice and professional. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Patricia C.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Farrell Brothers got my central air conditioning unit working in perfect condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Amelia B.
06/2015
5.0
air duct cleaning
  + -1 more
I would use them in the future.
Description of Work: I used the services of Farrell Brothers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy F.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Removed old oil furnace and installed a new gas furnace and new digital thermostat. Service went very well. Would recommend or hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Joe C.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Pratip L.
06/2015
5.0
plumbing, water heater repair
  + 0 more
Smooth
Description of Work: Water heater flush and plumbing inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Donna P.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed new toilet and fixed leak in kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
City of Albany #266

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
Electrical,
Water Filtration and Softening,
Air Duct Cleaning,
Appliance Repair,
Natural Gas Lines,
Handyman Services

FAQ

BENJAMIN FRANKLIN PLUMBING is currently rated 4.5 overall out of 5.

Sunday: 12:30 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:30 AM - 11:30 PM

BENJAMIN FRANKLIN PLUMBING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BENJAMIN FRANKLIN PLUMBING offers free project estimates.
Yes, BENJAMIN FRANKLIN PLUMBING offers eco-friendly accreditations.
No, BENJAMIN FRANKLIN PLUMBING does not offer a senior discount.
Yes, BENJAMIN FRANKLIN PLUMBING offers emergency services.
Yes, BENJAMIN FRANKLIN PLUMBING offers warranties.
BENJAMIN FRANKLIN PLUMBING offers the following services: Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM