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BENJAMIN FRANKLIN PLUMBING

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We've called Albany its home for close to 100 years! We know this town, its people and its homes. We are unique -an older community with specific needs when it comes to heating and cooling. We appreciate the tradition and history of Albany’s older homes. But just because our residences come from the era of the model T, doesn’t mean they have to run like one. Over time, we have become the experts in making sure an older home is running at peak efficiency when it comes to energy consumption. In order to properly diagnose your home’s needs, Farrell Brothers needs to look at its infrastructure, its duct work and air flow, insulation, windows and doors. All these things come into play when heating and cooling an older home. The biggest and best piece of equipment doesn’t always serve an Albany residence in the same way it would a brand new home.

Business highlights

104 years of trusted experience
Emergency Services Offered

Services we offer

Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.5656 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
13%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 476-500 of 656 reviews

Alexis B.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joshua P.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The provider came at the predetermined time and was able to perform the service in about 30 mins.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Christine M.
11/2015
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Annual cleanig/repair 2 furnaces and 2 AC UNITS

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Debbie R.
11/2015
5.0
home remodeling
  + -1 more
It was great.
Description of Work: They redid my bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

David S.
11/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Richard John V.
11/2015
1.0
plumbing
  + -1 more
unknown
Description of Work: I had problems scheduling an appointment through their website and they never got back to me. I was upset by this and decided to go with a different company.
Rating CategoryRating out of 5

Response from BENJAMIN FRANKLIN PLUMBING
I am not sure what problems you had with our website but the only history I see on your account is that we came to your house and performed a plumbing inspection and made some recommendations for possible future repairs. If you attempted to schedule something through my website and you did not hear back from us I am sorry but in the future if you do not hear from us within 24 hours please call our main number at 518-462-5454 because that is answered 24 hours a day 7 days a week. Thank you Randy

ROBERT C.
11/2015
5.0
electrician, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: new fan in boiler

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Leigh M.
11/2015
4.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Anna B.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Checked air conditioning and diagnosed problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Dindo R.
10/2015
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from BENJAMIN FRANKLIN PLUMBING
I am not sure what the "F" grade is for seeing you did not give any explanation but I will say what I know about the call. I scheduled a free estimate with you for after 4:00 pm and then you asked me to come earlier because you were not available after 4:00 pm so we decided between 12 and 3 pm but when my estimator called around 1 pm you informed him that no one was available at that time so he instructed you to call the office and set up another appointment for a free estimate but we never heard back from. If you are still in need of the estimate just give me a call at 518-462-5454 and I will personally come to your house and take a look at the project. Thank you Randy President Farrell Brothers Inc.

Julia C.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Serviced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BENJAMIN FRANKLIN PLUMBING
Thanks for the review! Randy

Janine N.
10/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from BENJAMIN FRANKLIN PLUMBING
Thank you for your business. Randy

Stefanie P.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Air conditioning not working during a miserably hot period. Provider checked for leaks and added refrigerants to system as appropriate. Services were delivered promptly And professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Srinivas B.
10/2015
5.0
heating & air conditioning/hvac, plumbing, wells
  + 1 more
It went well.
Description of Work: Install new central A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

David W.
10/2015
5.0
appliance repair, heating & air conditioning/hvac, plumbing
  + 1 more
unknown
Description of Work: Replace a part in my AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

alanah K.
10/2015
5.0
appliance repair, plumbing
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Michael D.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Date of service 3-23-15. Cost of service $49.00.
Rating CategoryRating out of 5
Yes, I recommend this pro

dayu H.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed a water heater for us. I'd give the folks who came on site an A, but there was a small hick-up because we got the wrong model. The installer was careful, and cleaned up well. It took a year for the office to send someone out to inspect it - so that was a surprise.
Rating CategoryRating out of 5
Yes, I recommend this pro

Margaret C.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The company does not service oil furnaces, only gas so they apologized for the confusion and told me to contact Angies list and get a refund.
Rating CategoryRating out of 5
Yes, I recommend this pro

Peter K.
09/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Diana C.
09/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: New furnace and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Karen S.
09/2015
1.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: A very cursory exam of the plumbing in my home. I was asked to open the cabinets, and the service worker didn't even bend down to look at the piping before saying it was okay. He supposedly examined the water heater, but was upstairs so quickly, I'm not sure that happened. | |The price would have right had the work been done as described.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
4.0
punctuality
5.0

$99

Russell M.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Emergency sink repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris M.
09/2015
1.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0


andrew L.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Everything went well. Prompt and polite.
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
City of Albany #266

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Wells and Pumps,
Sewer Cleaning,
Electrical,
Water Filtration and Softening,
Air Duct Cleaning,
Appliance Repair,
Natural Gas Lines,
Handyman Services

FAQ

BENJAMIN FRANKLIN PLUMBING is currently rated 4.5 overall out of 5.

Sunday: 12:30 AM - 11:30 PM

Monday: 12:00 AM - 11:30 PM

Tuesday: 12:00 AM - 11:30 PM

Wednesday: 12:00 AM - 11:30 PM

Thursday: 12:00 AM - 11:30 PM

Friday: 12:00 AM - 11:30 PM

Saturday: 12:30 AM - 11:30 PM

BENJAMIN FRANKLIN PLUMBING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, BENJAMIN FRANKLIN PLUMBING offers free project estimates.
Yes, BENJAMIN FRANKLIN PLUMBING offers eco-friendly accreditations.
No, BENJAMIN FRANKLIN PLUMBING does not offer a senior discount.
Yes, BENJAMIN FRANKLIN PLUMBING offers emergency services.
Yes, BENJAMIN FRANKLIN PLUMBING offers warranties.
BENJAMIN FRANKLIN PLUMBING offers the following services: Repair & installation of plumbing, faucets, sinks, toilets, water heaters, heating and air-conditioning, furnaces & boilers, duct cleaning, sewer & drain & sheet metal fabrication.

Contact information

6 Simmons Ln, Albany, NY 12204

http://www.farrellbrothers.com

Service hours

Sunday:
12:30 AM - 11:30 PM
Monday:
12:00 AM - 11:30 PM
Tuesday:
12:00 AM - 11:30 PM
Wednesday:
12:00 AM - 11:30 PM
Thursday:
12:00 AM - 11:30 PM
Friday:
12:00 AM - 11:30 PM
Saturday:
12:30 AM - 11:30 PM