AMAZIN GLASS CO OF ALBANY

They did good work and very fast.

iT WENT VERY WELL

It began well, but I couldn't proceed with the work after Amazin Glass jacked up the price. I gave sizes and was quoted prices expeditiously . After two days, I told them to proceed with the work and field verify the dimensions. After 1-1/2 weeks, Amazin revised the price upward from $355 to $1350 without apologizing. They said it was more labor intensive. The glass panel is in a ground floor room, 75 degree slanted window, no obstruction, and they have done this work for me before. They were professional 12 years ago. Today, I have doubts about their professional ability.

Was originally told that a technician would be able to come to my house the same day I called and would be able to repair the window. So, I rushed home from work. The technicians came at the time they were supposed to but all they did was measure the window dimensions and then they left. Told me they would not be able to fix the window, they'd need to order a new one and replace it due to the type of window. I was told I'd get a quote later that day and didn't get a quote for the window replacement until two days later. Despite the rocky start, I got quotes from other places and Amazinglass price was on-par with others and I decided to go with them. Their responses from then on out were timely. On the day of the service, technicians were punctual and very friendly. Work was done well, completed quickly and the place was neat when they left. I felt terrible that there was a small (vacant) hornet nest by the window on the exterior that we had forgotten to take care of earlier. They knocked it down and never even mentioned it to me. These guys were fantastic and I would recommend them to friends and family.

Service was friendly and professional. Turn-around time was fast. Saturday hours are very convenient.