D P BARTLETT & SONS HEATING

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We woke up one morning and found water under our boiler. We called Bartlett & Sons that morning, and they were able to come up that afternoon. They immediately found the problem (apparently, a fairly common one) and had a replacement tank with them to install right then. While here, they checked over the system and told us everything they were checking and why. They were also very informative on realistic/needed maintenance for the system and didn't try to up sell or anything. Overall, we were extremely happy with not only the response time but the fact that they keep common replacement items on hand so they can fix the problem immediately. They were very informative and seemed to be very knowledgeable about the boiler systems. They also said they offer 24/7 support, which is comforting. I would highly recommend this company for anyone with boiler issues.

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Our hot water tank blew out on the side. I called Bartlett and Sons after hours on a Thursday evening and they respond to our house within an hour. They offered to replace the hot water tank that evening but we opted to have the hot water on demand system installed. The gentlemen that responded gave us tips on how to keep the hot water going and not spilling everywhere until they could get the on demand system ordered and installed. They also advised us if it got worse to not hesitate and call, they would come right back. They order the unit on Friday, came back first thing Monday morning and installed. I noticed they took extra care to make sure everything was installed perfectly and the cleaned up too. The gentlemen were very nice, professional and answered all my questions. I will be using for them for all my plumbing and heating needs. I highly recommend.

I called my local natural gas supplier because their name was on the furnace, but they don't do service work. When I asked if the gal could give me a referral for someone in my area who does, she gave Barlett's and she had used them with good results when she lived in the area. I called and the technicians were available same day; called to see if 10 mins was okay with me and showed up in 8. Two friendly guys pet my barking dogs in the front yard and got to work in our 150 yr old basement, checked everything, located vents, cleaned and vacuumed the unit, and were ready to go. A bonus is the referral I got from them for a good auto mechanic who can work on my Mini Cooper! The area in which they worked is cleaner than when they arrived and I won't have to have it service for 24 months, instead of 12 months as others have claimed.