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Rice Plumbing and Heating

Plumbing, Heating and Air Conditioning

Reviews

3.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
25%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
2.8
value
2.5
professionalism
2.3
responsiveness
2.3
punctuality
2.3
Showing 1-4 of 4 reviews

Joan B.
08/2017
5.0
plumbing
  + -1 more
They have excellent customer service. They go above and beyond and would definitely use again.
Description of Work: Replaced hot water heater and well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Bert D.
04/2014
1.0
plumbing
  + -1 more
Terrible. I didn't want to write this review, but it's become necessary. In December 2013, with my house at about 30 degrees, and my boiler not functioning, I called Rice. They came the next day, worked on it for a bit, but said I needed an electrician to figure out a short. They said they would return as soon as the electrician was done, and I paid them $152. The electrician came and fixed the short ($150) and called them to say they could come back. Two hours later, they called and said they were just too busy and I should call someone else and start over. I did, He made it work for a few days. Through Google and YouTube, I became more knowledgeable than I ever wanted to be and actually fixed my own boiler and it has been reliable since. I posted on yelp and of course, I received a call from Rice, apologizing for their irresponsible and inept behavior. They said they would refund my $152 if I would remove my post. I did, but no check came. I waited about a month and called them. She said she had just cut the check and it would be mailed the next day. It has been a few more months. I'm not going to call them again. If you want to use Rice Plumbing, go ahead. Good luck. You will need it.
Description of Work: Repair oil-fired boiler.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$152

Rob M.
12/2013
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Overall, Rice Plumbing and Heating is a B
Description of Work: New Construction Rough in and finished plumbing fixtures

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$3,000

Elizabeth R.
05/2012
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
I got an estimate of $150 for the parts and $150 for the labor. I ended up paying $405 dollars for the job. $225 for the labor. The workers didn't have the right tools for the job and had to go to a hardware store for the tools. One of them joked, "that's what you get when you take your tools out of your bag." They came back a half hour later. I would never use them again.
Description of Work: Two techs came out to change the washers and o rings on a leaky bathtub faucet.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$400

    Contact information

    4747 Us Highway 209, Accord, NY 12404


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Rice Plumbing and Heating is currently rated 3 overall out of 5.
    No, Rice Plumbing and Heating does not offer free project estimates.
    No, Rice Plumbing and Heating does not offer eco-friendly accreditations.
    No, Rice Plumbing and Heating does not offer a senior discount.
    No, Rice Plumbing and Heating does not offer emergency services.
    No, Rice Plumbing and Heating does not offer warranties.

    Contact information

    4747 Us Highway 209, Accord, NY 12404