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Thompson Garage Doors

Garage Doors, Doors

About us

Since 1957, Thompson Garage Doors has serviced residential and commercial customers in Reno, Sparks, Lake Tahoe, Northern Nevada, and Northern California with high-quality overhead garage doors and repairs, overhead garage door openers, overhead garage door parts, overhead garage door repair services, and overhead garage door maintenance contracts. For prompt, reliable service and repairs, Thompson Garage Doors has a fleet of radio-dispatched maintenance trucks covering Reno, Sparks, and surrounding areas Monday - Saturday, with 24-hour emergency garage door repair service too. We repair overhead garage doors of every make and description, whether we sold it to you or not. If you need a new residential overhead garage door, a commercial overhead garage door, an opener, or garage door repair service on your garage door or opener, visit our beautiful Reno-Sparks showroom Monday - Saturday, located just off Rock Blvd. on S. 18th Street in Sparks, Nevada

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial garage doors, full repair and replacement of both operators & doors.

Services we don't offer

NA

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.934 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
0%
2
3%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-34 of 34 reviews

Lynn D.
09/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Thompson's always does great work but they are pricey.
Rating CategoryRating out of 5
Yes, I recommend this pro

Grady S.
12/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
11/2014
5.0
garage doors
  + -1 more
As agreed.
Description of Work: Gave advice, relative to a previous installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

REBECCA R.
02/2014
5.0
garage doors
  + -1 more
They were great!
Description of Work: Repair broken spring and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sarah C.
05/2013
5.0
garage doors
  + -1 more
I was excellent!
Description of Work: My spring broke on my garage door and I called the 24 hr number expecting to get voice-mail - got the owner and he dispatched a technician. Door was repaired and I was on my way to work without a big delay. Amazing company, very customer focused and they take pride in their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

John B.
08/2012
2.0
garage doors
  + -1 more
see above
Description of Work: We called and scheduled an estimate for three doors and openers. Their rep came out on time as scheduled, took measurements and noted what doors/features we wanted- very professional. He said he would send a quote within 48 hours. However, we never received the email quote as promised, nor any follow-up phone call or email. Curious, I called some two weeks later, and was told that they had been busy doing their "inventory". I then received a quote shortly thereafter, but by this juncture, we had already gone with another company. I suggest that next time, they actually send the quote as promised--- their chance of making a sale would improve exponentially.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


scott M.
03/2012
5.0
garage doors
  + -1 more
for
Description of Work: Called for 2 garage door maintenance quote. Got a return call in 10 minutes with pricing and asked to schedule service. Told same day available in 3 hours, serviceman arrived early, completed comprehensive and great job in an hour and charged less than quoted amount due to time savings. Very knowledgeable technician including explanations for self service help I could do myself to extend service intervals. No doubt the best in town. Thanks Chris for all the help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Anita T.
02/2012
1.0
garage doors
  + -1 more
NO SHOW - NO CALL
Description of Work: Called for an estimate. Scheduled a time for that estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Thompson Garage Doors
Member: I am very sorry you did not get a call back to schedule a salesperson. That is not how we normally operate. I have left a message on your answering machine. Please call our office and ask for me personally. I would like to know what we can do to help you. Your friend, Ken Mickey, General Manager Thompson Garage Doors

Esther .
12/2011
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

171 S 18th St, Sparks, NV 89431

www.thompsongaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Thompson Garage Doors is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Thompson Garage Doors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Thompson Garage Doors does not offer free project estimates.
Yes, Thompson Garage Doors offers eco-friendly accreditations.
No, Thompson Garage Doors does not offer a senior discount.
Yes, Thompson Garage Doors offers emergency services.
Yes, Thompson Garage Doors offers warranties.
Thompson Garage Doors offers the following services: Residential & commercial garage doors, full repair and replacement of both operators & doors.
NA

Contact information

171 S 18th St, Sparks, NV 89431

www.thompsongaragedoors.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM