I have never had someone else clean my house before yesterday. They cleaned EVERYTHING better than I could have! I came home as they were finishing and I couldn't have been more pleased. The floors were spotless, the bathrooms were sparkling, and the house just smelled clean. I have set-up for an every 3 weeks cleaning shedule and have no regrets about hiring this company.
Description of Work: whole house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
THERESA B.
02/2016
4.0
house cleaning
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Edwin J.
01/2016
4.0
house cleaning
+ -1 more
unknown
Description of Work: They cleaned 2 bathrooms, the kitchen living/dining room in 3 hrs, but 33 and hr is very expensive even though they did a good job, it was basically 65 an hr for 3 hours.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$33
bridget M.
01/2016
5.0
house cleaning
+ -1 more
This was a big deal purchase. They were absolutely wonderful. They could not do the work that I needed because the movers had no moved, but what they did was impeccably done. They were on time, hard working and clean. They were respectful and I would love to have them every week. Unfortunately I cannot afford it.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$110
Rico L.
07/2015
5.0
house cleaning
+ -1 more
They did a great job! They arrived on time and cleaned the house with great detail.
Description of Work: They cleaned a house prior to the new rentor moving in
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Wendy S.
08/2014
5.0
house cleaning
+ -1 more
unknown
Description of Work: Cleaned my entire house and did a fantastic job
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$124
Martha E.
06/2014
5.0
house cleaning
+ -1 more
They arrived on time and began work immediately. They cleaned our home from the ceiling to the baseboards. When they were finished they picked up all of their gear and left our home smelling and looking CLEAN.
Description of Work: Two ladies came to our home and very professionally cleaned the entire house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Michelle M.
05/2014
1.0
house cleaning
+ -1 more
They replied promptly to my inquiry and the scheduling process was pleasant. Was scheduled for the following Friday 1100 to 100. They never showed up, nor did they call to say they would be late. So I called the office at 1240, more than one hour and fourty minutes later. I was placed on hold and then informed they were on the way. I had to be someplace else at 3pm so I told them to forget it since there was not enough time to get in a two hour minimum clean. Listen my time is valuable too. I had to take off work to be here. Not even a courtesy call. Now I am placing my house on the market in a few days and I have to spend the whole weekend cleaning. People count on you businesses to show up. Shame on Angie's list for even having this company on their list. P***** off does not even describe how I feel. What is it about this town? Last yr I hired two different men to do my yard and both times they took the job and both times no show no call. I guess I wasn't a big enough job for this provider to even give a d*** about since I was a one time clean.
Description of Work: Hired them to do two hours of cleaning 2 maids for 2 hrs at 65.00 hr
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$130
Response from Spring Fresh Cleaning Service
We are really sorry that it was not communicated to you that our team was running late last Friday. We certainly appreciate how valuable your time is and we regret that we were not there in the time window you were given for our arrival. We understand how frustrating that can be. As can sometimes happen, the team needed more time than expected at the previous job, and they did a poor job of keeping track of the time and letting us know about the delay. They definitely should have paid more attention to the time so that we could notify you that we would not be there on time. The systems we have in place to assure punctuality and reliablilty obviously failed last Friday and you suffered the consequences of that. If you would be willing to give us the chance to show you the high level of service we know we can deliver, we would be happy to offer you the two hour cleaning at no charge, scheduled at your convenience. Please let us know what we can do for you.
Roxanne S.
02/2014
3.0
house cleaning
+ -1 more
I arranged the first cleaning which was a bit higher than normal quote as it was the first deep clean $165.00. They did a very good job and I was so thrilled when I came home to a nice clean house. I have 2 dogs and 2 cats so keeping up with the fur is always a challenge. On the next visit $105.00 I was very disapointed. They did not do a good job of dusting or cleaning the floors and my furniture was not put back in place. It looked like a very rushed job. I called the main office and let them know about the issues. 3rd cleaning $105.00. Was a bit improved but has left me on the fence as to if I will continue the service. I will say it again that they do overcharge.
Description of Work: I called to set up monthly house cleaning service. Randy came and to give me an estimate, which seemed a bit high for my fairly small house 780 SF 2 bedrooms 1 bath harwood floors for $105.00 dollars. But I decided to give them a go as I did have a coupon.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$105
Pat M.
02/2014
5.0
house cleaning
+ -1 more
Outstanding job! I could not ask for more. The house has not been this clean since it was built. They even dusted the books in the bookcases.
Description of Work: Clean the entire house from ceilings to floors. Did windows, mirrors, bathrooms , bedrooms and kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Amber R.
01/2014
4.0
house cleaning
+ -1 more
The scheduling was very easy and they are willing to work around your schedule. They were trustworthy and the girls were very nice. They overcharged a bit and attention to detail was sometimes overlooked. I was with them for about 2 years.
Description of Work: They came every 2 weeks to do the house cleaning. They would clean the entire house.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
jane H.
07/2013
4.0
house cleaning, replacement windows
+ 0 more
had my house cleaned earlier in the spring. they did a very good job. I left a phone msg and email to try to arrange for regular monthly cleaning. somehow these were overlooked, therfore my lower rating for 'responsiveness' and 'professionalism' however, they did get back to me in july and I had them clean again--again, a great job. I now arranged to have monthly services
Description of Work: cleaned the house. they even cleaned the inside of the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$200
Genine F.
07/2013
5.0
floor cleaning, house cleaning
+ 0 more
We have 3 dogs and 3 cats. We moved to this older house the middle of January this year. We are elderly and unable to do more than the bare minimum of housecleaning. 7/9/13 was the first visit from Spring Fresh (Rosie and Maria), so there was an additional (entirely warranted) $70 charge, as there was a 6-month build-up to clean! The job they did was much more than we could have hoped for. The (needing-to-be-replaced) grout in the shower was spotless, they cleaned the top kitchen cupboards, my grubby toaster, - the house sparkled when they left!
Description of Work: Cleaned floors, dusted, cleaned bathrooms, cleaned kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Jim and Glenda P.
07/2013
5.0
house cleaning
+ -1 more
The same two girls come every other week. They are wonderful and do an excellent job. This is an on going service that we are comletely satisfied with and plan to continue indefinitely.
Description of Work: Cleaned house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Heidi D.
04/2013
5.0
house cleaning
+ -1 more
I have Spring Fresh in Bi-Weekly to do housecleaning. The two girls that come to my home do an absolute fabulous job. I always look forward to coming home every other Tuesday. It is as if the house is brand new again. I lay out sheets in the master bedroom and my grown son's bedroom and they change the sheets. The bathroom actually do shine, the stainless steel and mirrors are streak free and perfect. They open my shutters and clean my window seals. I have all stainless appliances in my kitchen and everything just shines when they finish. I have come home when they are there and they are very respectful and courteous. I have a dog and cat, and they always put the dog outside until they are done. I would recommend Spring Fresh to everyone, they really do take pride in their work. We have had to change our cleaning day a couple of times and they have always been very accommodating. We met with the owner when we first signed up and he was a very nice and honest person.
Description of Work: Clean entire house bi-weekly. Clean all bathrooms one very large Change all sheets House is 2200 sq ft. Mop stone floors Vacuum carpet floors Dust everything Clean window seals Clean Large Sliding Door Empty all trash Clean large kitchen with Stainless Steel Appliances Clean 3 large bedrooms and 1 exercise room Laundry room with tile floor Large formal dining room
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Chris M.
04/2013
2.0
house cleaning
+ -1 more
Overall the work was performed well.
Description of Work: The cleaning service was about average but we unfortunately had issues with breakage. The personnel were very pleasant.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$93
Maria M.
12/2012
4.0
house cleaning
+ -1 more
See above
Description of Work: Spring Fresh has been cleaning the house for six years, twice a month. The same two ladies have been coming here for most of that time. They always: dust and vacuum every room (inc. ceilings) freshen all the upholstery both bathrooms and toilets -- floors and tub/showers kitchen - floors, wipe down cabinets, stovetop sink and all counters/cupboards shine all interior windows and mirrors (inc. the sliders interior and exterior When I ask them, the ladies will always do extras...i.e., change bedsheets, pay extra attention to certain areas. That kind of thing. The cleaning is always well done and thorough.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$86
Melanie H.
01/2012
5.0
house cleaning
+ -1 more
We needed a deep cleaning on our house for an upcoming home study (for adoption). I called and spoke to Randy. He scheduled me on the first phone call. He was professional and pleasant to talk to. He was able to schedule our cleaning just a few days later. The morning of our appointment the ladies who came were a little late due to getting lost, but in all fairness, the road signs in Fernley are not that great. I was feeling a little guilty for "indulging" in someone to clean our house until I saw the work that Lucy and Gaby performed. Honestly, I could have and never would have been able to get our house so clean! It is like it was on the first day we moved in. Not only were all of the basics cleaned wonderfully but they went above and beyond the call of duty! Our stove gas burners that I have never been able to get clean they were able to. They cleaned our washer and dryer, the underneath of the stove hood (who does that?), our small appliances on our kitchen countertop, all of the cabinets throughout our house, the doors, window sills, they even cleaned under everything on his RC Car work surface. I cannot recommend Spring Fresh Cleaning Service enough. I wholeheartedly believe in this company so much that I am giving Randy my cell phone number so potential clients can call me for a recommendation. Hugely impressive!
Description of Work: Complete deep house cleaning. The deep cleaning consisted of more detail than in a normal weekly cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$390
Adrienne S.
08/2010
3.0
house cleaning
+ -1 more
This company charges $60 per hour for a team of two cleaners to clean for a "move-in". They did a good job for the most part, but there were some issues. I had used this company in the past (during which they had done an excellent job) and they arrived at my old house rather than the new address, which put us behind in time. Also, they forgot to clean specific areas that I had asked them to clean. When I called the company to let them know, they said they were unable to send anyone back out until a few days later, which didn't work for me due to our move in date. Since they were there for 5 hours (2000 square foot house) they were intially going to charge me $300 but they lowered the price to $260 because of the missed areas that they were unable to come back and finish. Compared to other house cleaning services in town, they are too pricey and inconsistent in their work.
Description of Work: Window blinds, vacuum, bathrooms, partial kitchen, wipe dust off of walls
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Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Windows
FAQ
Spring Fresh Cleaning Service is currently rated 4.3 overall out of 5.
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 5:00 PM
Thursday: 7:30 AM - 5:00 PM
Friday: 7:30 AM - 5:00 PM
Spring Fresh Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Spring Fresh Cleaning Service offers free project estimates.
Yes, Spring Fresh Cleaning Service offers eco-friendly accreditations.
No, Spring Fresh Cleaning Service does not offer a senior discount.
No, Spring Fresh Cleaning Service does not offer emergency services.
No, Spring Fresh Cleaning Service does not offer warranties.
Spring Fresh Cleaning Service offers the following services: Residential & commercial cleaning.