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TLDR: slow, expensive, poor workmanship. I am giving them a 2 instead of 1 star just because I like Alan and his crewmen as human beings. I dont think they are necessarily trying to screw people, more just incompetent. I signed up for a time and materials contract with them because my building plan (post frame) was complex and was sure to present some unexpected challenges. $35k later I asked Alan to give me a bid to finish the project because he claimed we were 70-80% done and I was tired of watching it move slower and slower while costs mounted. He came back with a bid of and additional $54k to finish putting the roof on the place. I think this was more of a screw you I am not interested in your project anymore bid than an honest assessment of project costs. I found another honest hard working crew and they finished it for about $15k. It probably would have been even less but they had to spend a day or two fixing stuff that the Masterfield crew had messed up, mostly stuff that was far enough out of level / plumb / square that it prevented moving forward until it was corrected. Another annoying thing was that when Masterfield left, then not only took all the materials I had paid for through them on the and contract (like nails, house wrap, etc.) but the also took all my roof truss hangers and hardware, which was stuff they did not even purchase. I had to pester them for a week to bring me back my roof hardware but they kept everything else. They also mistakenly took my wheelbarrow and left their own, and they left a pile of scaffolding structural pieces that are still in my yard even after I told them multiple times that they forgot these and where to find them. Overall, I wish I dismissed Masterfield sooner but the silver lining is that I found a solid crew to work with on future projects.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
2.0
$35,000
Sydney H.
08/2023
0.5
The two men that came out were very courteous. The person who talked to me over the phone was very confrontational and called me a liar. We asked the owner to come out and review the situation, but he refused to come out.
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
Greg C.
06/2023
1.0
Communication with office and owner poor. Once I paid down payment had to call several times to get scheduled. Once repaired started and there were issues couldnâ t get owner to reply to calls, texts or e-mails. Quality of repairs poor, used wrong wood repair products and put right on very wet wood sealing in water and rot. Did not complete beam restoration as promised. Will not hire again. Not worthy of title â Angi proâ
Rating Category
Rating out of 5
quality
0.5
value
1.0
responsiveness
0.5
$3,000
Borice L.
12/2022
5.0
Ruva professional recommend
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bahman H.
08/2022
0.5
His attitude was not polite and he tried to put a lien on my house
Rating Category
Rating out of 5
quality
1.0
value
2.5
responsiveness
0.5
Donna Y.
08/2022
3.5
Still working on my Gazebo and so far very happy with their work schedule.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joseph K.
12/2021
5.0
Great professional crew and on time! Price on deck rehab reasonable. Highly recommend them and will hire them again for more work in spring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,993
David E.
12/2021
N/A
Cost was very much a factor and this quote was just to high
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Service Categories
deck company,
deck cleaner,
woodworker
FAQ
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Masterfield Construction, LLC accepts the following forms of payment: CreditCard