M & S Heating & Air Cond

😡A technician from this company came out to my home. I told him that the cooling side of my AC is not working. I told him that you can hear the fan turn on, and you can feel air being pushed around. But there is 0 cooling going on. He did his test thing. He bypassed the thermostat. Then he claimed that because the fan for the cooling was turning on it was good to go. Then he claimed that because he could feel air moving it was working. No. That was just the Fan working. Like I told him. Then he tried to claim that it was the thermostat and dipped out. Basically. This company took my money. Sent out a technician who couldn't be bothered to open the AC unit and check the capacitor or the coolant capacity. Then dipped out. Today, we were cooking in the kitchen and the heat from the oven had the house fairly warm. So we turned the AC on to counter it. Here it is, hours later, and the house is still pretty d*** warm. Thank the Gods, its cold outside. But this issue, that I tried to have addressed almost 2 weeks ago, is not fixed. I will be calling my Home Warranty and recommending that they remove this company from their list of possible options. Had this been in the spring or summer time. I'm certain this issue would have been noticed a lot sooner. Recommendation: Skip this company. They can't be bothered to do their job.

The manager (Frank) was extremely helpful. His workmen were professional, friendly and very competent. They went out of their way to make us feel comfortable about the process. The swamp cooler was too loud at first, so they adjusted it. We're really satisfied with all their work.

Anything I asked the tech, he always had an answer. He knew everything about the heater and even recommended a few things as well. I would highly recommend them to others.

Technician arrived on time, was courteous and professional. The service was performed in a timely manner. I couldn't be happier and will have them out next time for an annual inspection.

I was impressed with his Knowledge & He Is a fellow Service Member!

The whole thing was very bad. He came out, but did not do any work on my furnace. He only looked at the furnace telling me it was 20 years old and that I needed to have a lot of work done. We scheduled for him to come back out two days later and he never showed up.

Great very professional and courteous

The worker was friendly and on time. performed the check of the furnace efficiently.

Perfect, no problems whatsoever and a very nice tech came out.

The service tech showed up on time and did a great job. Very professional and personable.

Great professional work performed.

It went excellent. they were on time, efficient and called ahead. They did everything they were supposed to do.

unknown

Red Flags! We are new to Angie's list. And after purchasing our new home we wanted to have a few thing checked out. We have only been in our new house for three months. During our initial home inspection during purchase we were told that they could start/inspect the unit due to the low temperatures. We had a very long winter here so we waited. Once things started to heat up we bought a coupon directly from Angie for an AC inspection. Some time had passed and we didn't hear anything from this company after buying the coupon. So we called them. They told us it would be another week before they could come out. That was the first red flag. When they did finally show up they seemed nice. They took a look at our AC unit and claimed they couldn't get it running. So they pulled a change up and said that they couldn't do an inspection and tried to charge us an additional $140 for a "service call". They said that they wouldn't apply the money we already paid to Angie for the inspection, Red Flag #2. We told them we weren't going to pay them twice and they threatened to send us to collections. Red Flag #3. At the end of the day we paid for nothing and were told we were dishonest. Red Flag #4. When I hear someone tell me they have to charge me more before they even perform any work is the biggest Red Flag of all!! My only advice is don't buy a coupon. Its basically like pre-paying for work/service and we all know what happens when you do that. It only invites grifters to grift. Sincerely, Not Happy

Mike is really good and he referred us to his plumber. I wanted to give him props for that. He also fixed the issue with the air.

It went good they are really nice people. And do good work.

He showed up on time and did an efficient job. He was very dependable, reasonable with pricing, and honest.