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Ira Hansen and Sons Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

The Reno and Sparks area's trusted local family plumbing company for 30+ years. We are not that dirty guy in a van without insurance but a long established, professional, local family run business that puts quality and customers as our top priority. The Ira Hansen family plumbing business has proudly served Northern Nevada since we opened our doors in 1986 and recently won the Associated General Contractors board's "Skill Integrity and Responsibility" award. Our focus is simple, it's clean, professional and timely plumbing every day. We have hundreds of happy and loyal customers all over the Reno/Sparks area and hope you will join our plumbing family. We look forward to your call!

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Full Service Plumbing, Toilets, Fixtures, Kitchen Sinks, Bathroom Repairs/ Remodels Drain Cleaning & Water Heaters.

Services we don't offer

Air Conditioning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
5%
3
9%
2
2%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.1
professionalism
4.5
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 57 reviews

Tony Z.
08/2023
1.0
water heater repair
  + -1 more
They were timely and diagnosed the problem accurately but their charge was excessive without an explanation. I paid $1300. I checked the components at Home Depot and it added up to about $500. So they either jacked up the price of goods or charged $800 for a 2 hour service call. I called several times and left messages but they haven't responded. They gave me no itemized invoice. Also the plumber pushed for a cash/check option otherwise using credit would incur a 6.5% premium. That should have been my warning! Disappointed in poor customer service and value, they have lost my business and I will share with all.
Description of Work: The gauge on the water heater was causing a whining noise.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,300

Linda S.
03/2023
5.0
plumbing
  + -1 more
We called to make an appointment to get an estimate for a small leak in our master bath. Surprisingly, the appointment was on a Sunday! Sean was the technician who quoted us a price and did the work. We had several inches of snow on the ground but he worked right through it. Sean hustled right in, figured out what the problem was, traipsed out into the snow to shut off the water, got the parts out of his truck, fixed it, explained exactly what the problem was, went back out to turn the water back on and off he went. He has a pleasing personality and is very clear on what work he needed to do and best of all the price was very reasonable! We highly recommend Ira Hansen and Sons Plumbing. Sean did such a great job that we would probably ask for him again if we ever had any problems with our 27 year old home. Thanks Sean!
Description of Work: Leak in master bath

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Matt W.
02/2021
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Sean and Josh were great to have work on my property. They kept me informed of needed changes, were very careful to keep the property secure, and did great work. I will definitely call them again. Their bid was very competitive and the quality of the work is great. I've done my own plumbing work in tje past and was impressed with their thoroughness.
Description of Work: On demand water heater install, whole house repipe, drain scoping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Doug G.
07/2020
5.0
water heater repair
  + -1 more
Outstanding. Response was very timely. Serviceman, Daniel, was extremely professional and friendly. Work was done on time and as promised.
Description of Work: Replace water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Vincent G.
04/2020
5.0
drain pipe
  + -1 more
It was fast and complete. well done.
Description of Work: sink drain pipping repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Edward T.
08/2017
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
When the plumber arrived, he announced that I should ignore the rest of the sign on the side of the truck as their A/C tech had left the company. I decided to complete the basic plumbing work as I needed faucet valve leaking issues resolved fairly quickly. The basic plumbing was completed OK, but it took a couple of months to find another plumbing service to remove the swamp cooler and install a new HVAC system
Description of Work: Replacement exterior faucets, plumbing to refrigerator and replacement of swamp cooler with A/C

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Martharuth L.
02/2017
1.0
plumbing
  + -1 more
It didn't go since they never showed up.
Description of Work: I had a leak in a faucet. It's a spray nozzle, and the hose was leaking. Today my son made an appointment for between 3:30 and 4:30pm. It is now 5:45. They never showed up, never called, and when I called the office shortly before 5 they put me on hold, and then clocked out for the day. I have used this company for years and have been happy with them. Not any more, and never again. I'm done.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Craig B.
11/2016
1.0
plumbing, gas leak repair
  + 0 more
Very bad!!! Don't use these guys!!! EVER!!!
Description of Work: DON'T USE THESE GUYS!!!! We had a major gas leak. What we really needed was someone with the right equipment to find the leak. You either use a leak detection service or a plumber who has the right equipment/who uses helium or carbon dioxide to find the leak with a leak detector that sniffs out the source of the leak via whichever gas they are using, which we finally did instead of having these clowns run around looking for it with a soapy bottle of spray water ("old school" - he he... let me spray a little bit over here, he he and a little bit over here and over here) and ripping out your walls...yeah, right! Actually... the more money they feel they are going to steal from you.... as well as put you in a position where you will be in to them plenty if you keep going!? They run around acting like they are doing something; the leak was one of the first places that the guy, Ralph, looked at... yet he couldn't find it. The American Leak Detection guys we got said it was really visible and shouldn't have been missed! Ralph did the setup that the previous guy we had in there in about 1/4 to a 1/3 of the time it took the other guys (from Allen Plumbing - DON'T USE THESE GUYS EITHER!!) so it did appear he knew what he was doing... yeah... he knew he had a fish on the line. However, he was a total ripoff artist. He ripped out the wall in our fireplace without having done any real investigative work using a leak detection... that cost a significant amount to put back... it's pathetic to take advantage of people who are in a dire situation which is what this guy did... actually paid him to GO AWAY!!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Sher F.
10/2016
5.0
plumbing
  + -1 more
Everything went very smoothly. Aaron answered all of my questions. He took care of every problem that he was able to do with the supplies that he had on hand. I would trust Aaron to do any job. When I call Hansen's and Sons Plumbing, he is my very first choice.
Description of Work: I made an appointment for two problems: the shower leak and under the kitchen leak. Aaron arrived on time; was very professional and friendly; very knowledgeable. After informing him about the two items that were on his schedule to review and/or repair, I felt very comfortable with him and opened up about all the other plumbing problems I have had for many years. Aaron did not hesitate to look at each problem, and he got started right away. There were two items that were needed in order to fix these problems. An appointment was made for the following Monday. I have been a customer of Hansen's Plumbing for several years, and I have had good reviews with the men that came to do the work. However, I have to say that I rate Aaron at the very top. Excellent in every way. Thank you, Aaron.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeff P.
09/2016
2.0
drain cleaning
  + -1 more
Not so great, the technician was punctual and polite etc, but the next plumber company that sent a camera down the line discovered that this plumber stopped at 50 feet. It was approx. 60 ft to the main blockage, 80 ft. to the city connector street. For $185.00 I would expect that the plumber would clean out the entire line, not stop halfway to the street. A waste of $185.
Description of Work: Clean out of sewer pipe to street connection.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$185

David C.
09/2016
5.0
plumbing
  + -1 more
It went very well, quick and efficient; and he gave me free two stoppers and attached missing clips to the dishwasher drain hose without charge.
Description of Work: Both under sink disposals needed replacement, after review by Ralph. We set-up an appointment and he arrived early after calling and did the job quickly and nicely. I thought the price (including installation) on both was also very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David C.
09/2016
5.0
plumbing
  + -1 more
Ralph quickly reconnected this area and tested everything. He also sopped-up excess water still in cabinet. He was done in about half-hour and when I asked about the bill - he said there be no charge. I was delighted in his efforts and attitude.
Description of Work: Emergency with water all over kitchen floor from disconnected plastic pipe under sink. Called Hansen and they said Ralph could arrive in few hours. He called earlier and came early. Immediately could see what was the problem; but we both were unsure of it cause, piping had been moved or pushed down. There is activity, due to cleaning supplies under sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

alicia W.
05/2014
5.0
plumbing
  + -1 more
Everything went great, all said and done in less than an hour. They even told me about the coupon on the front of the phone book. Thank you so much
Description of Work: Replace leaking bib going to the back of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Ronald L.
05/2014
5.0
plumbing
  + -1 more
I will faithfully stick with Hansen & Sons for plumbing items. They have been reasonable in all past charges and estimates. They show up when prompted and their repair is solid and enduring. Rick's going throughout the house and crawl space was thorough. We appreciate that. We highly suggest using Hansen & Sons for all future plumbing repair!
Description of Work: Rick, the service tech, came to check out a mildew and musty smell we had throughout the house. Past experience with a front leaking valve caused us to be concerned. He came late in the day, inspected all plumbing to include the crawl space and his report was that all fittings etc. were not leaking. We just got back from a short vacation and the probable culprit was a sink disposal. Rick gave some suggestions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

darlene C.
04/2014
5.0
plumbing
  + -1 more
Rick was prompt, professional and cleaned up after himself! What a great company! I plan on using this company again for future needs
Description of Work: Rick repaired our 2 leaks so we could close escrow, plus replaced the garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

kimberly M.
03/2014
5.0
plumbing
  + -1 more
We had an appointment at 1100 and they came early and called us to let us know they were available early. They were at our home for 1 hour and 20 minutes and replaced the old water heater, placed a new expansion tank, did some new copper piping, cleaned up and removed old water heater. Very informative, professional, and courteous. Will absolutely use them again for any plumbing needs.
Description of Work: Rick came and replaced our old gas water heater with a new gas water heater that we had purchased on our own. He also put in an expansion tank that we did not previously have in place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

tom L.
10/2013
4.0
plumbing, drain cleaning
  + 0 more
Service man arrived withing an hour after phone call. His estimate, however, was the highest price of the three plumbing contractors I contacted.
Description of Work: Estimate for water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Damon G.
09/2013
4.0
plumbing
  + -1 more
First lets start by saying it was Labor Day that I called. We initially had a problem with the water heater pilot light, and I also had a busted pipe that happened over the winter I'm assuming in my garage wall. I made the call and received a call back within a relatively short period of time, it was Labor Day. I explained what the problems were and was told they'd get someone out as soon as the good and gave me a time-frame. They were prompt with the appointment and found that although the pilot light was out, it was operator error! The plumber went on to fix the broken pipe from the water faucet on the garage wall. Explained the charge and went to work. The job was completed in about 30 minutes and upon completion it was suggested that he don't patch the wall, however use an access panel that would allow access in the event it happens again. Great idea, problem is he suggested that I go to somewhere like the home depot and purchase it. For the time and price, this probably could've been provide in the cost of the job. Very professional service provider and can highly recommend.
Description of Work: Water heater and exterior water faucet repair.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Donna B.
07/2013
4.0
plumbing, water heater repair
  + 0 more
He was at my house for a total of 1 hour. The lady answering the phones at the shop was extremely helpful. Called at 8 AM and she got plumber here by 10 AM on the same day. At 9 AM the hot water recirculating pump alarm started going off. I wasn't sure what to do so called the office back, she advised me to unplug the power to it. The water to the house was shut down when the technician arrived. He used my ladder to go into the attic to check for a leaky pipe. From up there he had me go turn on the water supply and could not locate any leaks up there. Came down and went to garage. I again turned on the water supply and he could see the drip coming from the ceiling. He discovered a leaky copper pipe above the hot water heater that was spraying water on the ceiling so it appeared as if the leak was coming from the attic. He changed out the copper pipe with a flexible stainless steel one. He plugged the power back in for the hot water recirculator, lit the pilot for the hot water water heater, turned the water supply to the house. When I called to make the appointment, I was not quoted any pricing information. The technician charged $200 for the repair and was at my house only for an hour. I told him I thought that was a bit steep, he said there was a $150 minimum charge. Hard to believe the stainless steel pipe was $50. Before the tech left he asked if I had any simple cleaner. His hands were filthy and he got dirty finger marks on the painted (white) cover to the crawl space. The marks did not clean up all that well.
Description of Work: Went in attic to check for leak. No leaks. Discovered pipe leak above the hot water heater (was spraying water on ceiling so it appeared as if leak was from attic). Changed out leaky copper pipe with new stainless steel pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Linda W.
07/2013
5.0
plumbing
  + -1 more
Went great. Professional and on time. We were able to repair my current faucet/bib in lieu of having to cut pipe and install a new facauet/bib. This lowered my cost and now I may be good for another 20 years.
Description of Work: Repaired outdoor leaking faucet or as they call it a 'bib'.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Eric H.
06/2013
5.0
plumbing
  + -1 more
Everyone was very nice and professional- from the young lady in the office to the repairman. The repairman had all the parts necessary for the job, including what we had discussed with the lady at the office. I never had the feeling that they were trying to sell me something I didn't need. I had gotten the reference from Angie's List and once again it was a good decision!!
Description of Work: Installed new kitchen faucet. Replaced a Valve in my hot water circulator line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Michael A.
06/2013
5.0
plumbing
  + -1 more
Good service: prompt appointment
Description of Work: Replaced leaking water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Thomas P.
06/2013
5.0
plumbing
  + -1 more
Remove and install new hot water heater ( 50 gallon gas fired) with normal expansion tank replacement and new gas flexible pipe and earthquake straps. On time, exactly the price quoted and excellent service. I have used Ira Hansen as my plumber 6 different times in the last 12 years for everything from emergency frozen pipe breaks to remodel work in my master bath and kitchen. Quality work, great service and reliability.
Description of Work: Replacement of hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Susan C.
03/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We had used Hansen for plumbing> Ithought I remembered that their truck also advertised heating/ac. Within 2-3 hours of my calling, the tech showed up. He asked a few questions about what we were hearing when we turned on the heater. He explained why we were getting ignition but no blower and showed me the dust that had built up near and on the unit. A thorough cleaning of the unit solved the problem.
Description of Work: For weeks our heater would ignite then shut down before the blower would put out hot air. The Hansen employee showed up within 2-3 hours of my call.. He thoroughly cleaned the unit and various parts and waited until it ran correctly which it did immediately after cleaning. No new parts were needed and it the unit has warmed us every day since he was here.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Patricia B.
02/2013
5.0
plumbing, drain cleaning
  + 0 more
Had some major work done by Ira Hansen on a rental in Dec.2011 and called them out again for a drain clean in 2012. I had tried another company and they wanted way too much and wanted to charge more for using a credit card, which I told them was illegal and they just said take it or leave it. Plus the other company got into an argument with the city inspector that the renter told me practically resulted in a fight. Not only was Ira Hansen much less money, but more professional and kept me informed of how things were going.
Description of Work: 2 emergencies
Rating CategoryRating out of 5
Yes, I recommend this pro
$130
    • 1(current)
    • 2
    • 3

Contact information

58 Hardy Dr, Sparks, NV 89431

ihsplumbing.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
23569A
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Drapery Cleaning

FAQ

Ira Hansen and Sons Plumbing is currently rated 4.4 overall out of 5.

Sunday: 7:00 AM - 11:00 PM

Monday: 7:00 AM - 11:00 PM

Tuesday: 7:00 AM - 11:00 PM

Wednesday: 7:00 AM - 11:00 PM

Thursday: 7:00 AM - 11:00 PM

Friday: 7:00 AM - 11:00 PM

Saturday: 7:00 AM - 11:00 PM

Ira Hansen and Sons Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Ira Hansen and Sons Plumbing offers free project estimates.
No, Ira Hansen and Sons Plumbing does not offer eco-friendly accreditations.
Yes, Ira Hansen and Sons Plumbing offers a 10% senior discount.
Yes, Ira Hansen and Sons Plumbing offers emergency services.
Yes, Ira Hansen and Sons Plumbing offers warranties.
Ira Hansen and Sons Plumbing offers the following services: Full Service Plumbing, Toilets, Fixtures, Kitchen Sinks, Bathroom Repairs/ Remodels Drain Cleaning & Water Heaters.
Air Conditioning.

Contact information

58 Hardy Dr, Sparks, NV 89431

ihsplumbing.com

Service hours

Sunday:
7:00 AM - 11:00 PM
Monday:
7:00 AM - 11:00 PM
Tuesday:
7:00 AM - 11:00 PM
Wednesday:
7:00 AM - 11:00 PM
Thursday:
7:00 AM - 11:00 PM
Friday:
7:00 AM - 11:00 PM
Saturday:
7:00 AM - 11:00 PM