Interiors By Steve Gunderson

Description of Work: This was an owner directed kitchen/dining room remodel with Steve consulting until the project was finisehd. He created 4 kitchen designs, consulted about materials, appliances, contractors, cabinet installation, lighting design, communicated and oversaw work with the contractors that he normally works with. We did not use all of his contractors so it was up to use to deal with them. He worked out a timeline of when the various jobs had to be completed and problem solved with unexpected issues. We have a tract home with a small (10x10) kitchen with about the same sized dining room, pretty yuck. We wanted to open the space up, modernized and make it more liveable for day to day use and entertaining. We have lived in the space over 20 years and had our own ideas about what we wanted. Steve listened to all of them and came up with plans incorporating our ideas. He also came up with a design plan we had not thought about that we ended up going with-- we are completely happy with how the space works now. Steve is knowledgeable about energy efficiency and green materials which we appreciated.

Description of Work: He designed a remodel for a bathroom in our home.

Description of Work: Design invoices were prepaid by us in November, 2008, and December, 2011, for design elements to be ordered by Mr. Gunderson for our master bedroom. Our home was undergoing a complete remodel so those items were placed on hold; but Mr. Gunderson also presented two additional invoices for increased price on a headboard and curtains, citing misquoted original price and design change. Those two invoices were never paid by us - thank goodness. In mid-December, 2011, additional sums and fabrics were supplied to Mr. Gunderson for the fabrication of shades for windows in three rooms in the home. After checking on that order in February, April, May, June, July, August, September and getting various excuses as to why the shades were not fabricated and installed; it became apparent to us that the funds prepaid for the shades had probably been spent by Mr. Gunderson and that he the shade were never ordered. Having come to this conclusion, we terminated the business relationship, demanded whatever materials Mr. Gunderson had ordered on the invoices prepaid. The only items delivered to us were 5 fabrics. We requested copies of invoices for these fabrics and never received them. We requested the return of the fabrics we had provided for the shades, he did not produce those. We demanded refund of the monies prepaid by us, less the amount for the 5 fabrics provided, and he admitted that those funds were not available. He "promised" to provide an acceptable payment plan for speedy repayment of our money. He failed to provide a payment plan. Based on his actions, that funds prepaid to him for design elements were never produced; that he gave various excuses for over 10 months; that he admitted the funds we paid for our order were unavailable, we believe Mr. Gunderson converted those funds and used them for purposes other than intended. We are filing a complaint with the local BBB; and if necessary, will also commence legal action against Mr. Gunderson. However, Mr. Gunderson's apparent wanton disregard to preserve client's funds prepaid and entrusted to him for design elements is alarming. That he would use client's money for his own purpose, never provide the design elements paid for; continually give false excuses for delay is inexcusable. He has violated our trust and used our money for another purpose, depriving us of our funds. Regardless of Mr. Gunderson's design talents, this type of business practice and misuse of funds prepaid to him is unacceptable. We do not wish this to happen to anyone else.