Virgin Mobile

Phone Service - Cellular, Internet Service, Voice Mail

About us

Cost is determined by the job.

Business highlights

23 years of trusted experience

Services we offer

Commercials 3g web, data, value-packed wireless plans, or lightning-fast mobile broadband, phones, top up cards, accessories & messaging.


Accepted payment methods

Check

Reviews

4.09 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
11%
3
22%
2
0%
1
11%


Rating CategoryRating out of 5
quality
3.8
value
4.8
professionalism
4.1
responsiveness
3.9
punctuality
3.9
Showing 1-9 of 9 reviews

Craig K.
07/2012
5.0
cell phone service
  + -1 more
They are just over all very cheap. They are very inexpensive for what you get. You get a lot for very little. I will continue to use them.
Description of Work: We have cell phone service through Virgin Moblie.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laurie T.
06/2012
5.0
internet service
  + -1 more
I will continue to use Virgin Mobile in the future. The internet is a lot slower than cable, but its good for checking email and social networking and its mobile.
Description of Work: I have an air-card with Virgin Mobile. You get limited or unlimited gigabytes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$50

Nina D.
05/2012
4.0
cell phone service
  + -1 more
I ordered my phone online and was clueless when I got my smart phone. Their customer support when I tried calling them over the phone was not very helpful. They sent me a new phone and I ended up going to the sprint store to activate that one. I have had to set on hold a while when I have called. I pay month to month without a contract for service so I do not have any penalty charges if I decided to change providers.
Description of Work: I use Virgin Mobile for cellular phone service. They have an unlimited data plan that I get with them and I do have a couple hundred talk minutes and texting. I do not talk very much on the phone so the unlimited data works great for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$35

MARY A J.
04/2012
3.0
cell phone service
  + -1 more
I will only use them in the future for a short time.
Description of Work: I use them for cellular phone service.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$20

Timothy M.
04/2012
5.0
cell phone service
  + -1 more
We use Virgin Mobile as a pay-as-you-go service and they bill me each month. I like that there is no contract and I have had no problems with them at all. I will continue my service through Virgin Mobile.
Description of Work: Virgin Mobile is our cellular phone service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

MEL G.
03/2012
5.0
cell phone service, voice mail
  + 0 more
The service provided is very affordable. The quality is high relative to the cost. They are very helpful to resolve any problems. They are professional, and we will stay with them in the future.
Description of Work: My wife and I have used Virgin Mobile for about 21/2 years. Our voice mail works well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Thomas C.
01/2012
5.0
internet service, cell phone service
  + 0 more
They haven't quite got the coverage I would like and I'm hoping they get broader coverage. We live on the Kentucky River and have 150' cliffs on our east and west sides so their signal doesn't get in here. I can have people call me on my land line when I'm home though.
Description of Work: I have a cell phone through Virgin Mobile.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$47

David O.
02/2011
1.0
cell phone service
  + -1 more
The phone wouldn't activate. Support kept telling me it was activated. They couldn't understand that it said "device not active". I spent a day trying to fight thru the language barrier. The phones on their side were breaking up and one rep complained about problems with the phone he was using. They wouldn't take the phone back until I disputed my credit card charge. I have to pay to ship the defective phone back to them amd then maybe I'll get a refund. If they sent me a free phone I wouldn't use it because their suppport is so bad I won't rely on them
Description of Work: Sold phone. Attempted to activate

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Betty F K.
12/2008
3.0
cell phone service
  + -1 more
I usually have extra money on there because I do not use it very often. I pay every three months. It has all the features other cell phones have except the camera. I get junk texts and get charged for it.
Description of Work: Cell phone service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$20

    Contact information

    5360 Capital Ct Ste 103, Reno, NV 89502


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Internet Service,
    Voice Mail

    FAQ

    Virgin Mobile is currently rated 4 overall out of 5.
    Virgin Mobile accepts the following forms of payment: Check
    No, Virgin Mobile does not offer free project estimates.
    No, Virgin Mobile does not offer eco-friendly accreditations.
    No, Virgin Mobile does not offer a senior discount.
    No, Virgin Mobile does not offer emergency services.
    No, Virgin Mobile does not offer warranties.
    Virgin Mobile offers the following services: Commercials 3g web, data, value-packed wireless plans, or lightning-fast mobile broadband, phones, top up cards, accessories & messaging.

    Contact information

    5360 Capital Ct Ste 103, Reno, NV 89502