Sierra Air Inc.

Rapid job quote, quick installation service, and great follow up.

Sierra Nevada Air, one of the leading HVAC companies in Reno, sold me the original unit and did the installation, When you contacted them, they said they were nit a good fit for the job, I finally found another company to do it. I will never do any business with them again.

Very punctual, courteous and professional. Tolerated my dog barking well.

Incorrect diagnosis. Alpa Omega Mechanical correctly diagnosed and repaired the furnace.

They estimated 6 hours for the job and that's about what it took.

Their are excellent and reliable and I would highly recommend them. I will hire them again.

NON-RESPONSIVE. Did not contact me to set up an appointment so I went to a different vendor.

They never responded to inquiry about the air conditioning tune up special. Several requests were sent over a two week period with no reply from company.

Sierra Air is the best! their service techs are professional, knowledgeable and genuine! I called in the morning about my AC being out and I had a tech at my house that afternoon. Michael was amazing and took his time to show and explain everything to my husband and I. Turns out our unit needs replacing and Michael put in the calls to have Sierra air call us and schedule a person to come out and give me and estimate. I got a call THAT DAY! I’ve been a customer for two years and with customer service and satisfaction like this I will continue to be.

Fantastic experience. The crew was great and really took care of things. Moved ac from West side of house to East side of house. Also replaced outdated duct junction boxes. When they left it was like they were never here other than I have a great and efficient system now.

Couldn't believe my eyes when the boys put rug protectors over their shoes. Did an excellent job of cleaning everything and explained every step they took with both units. Showed me how to change the filters. I will certainly use them again. I feel comfortable with both units even though they are 25 years old. Did not try to high pressure me into buying replacements.

Excellent everything went smoothly, They cleaned up and left their work area spotless.

Excellent. Kevin Andrews was so nice and professional...he even helped my neighbor across the street retrieve her dog and fix her fence! A very nice man! I also signed up for their service package. The cost of everything was reasonable in that it included the installation charge and cost of the new thermostat.

Great. Solved the problem and reviewed potential future issues.

Had a three day window to get an HVAC inspection and reason for poor heating performance at our vacation home. Very surprised and pleased that Sierra was able to schedule us for the next day. The tech phoned to let us know he was on the way, then spent about two hours checking over the unit, corrected the air flow problem, and one other problem we were unaware of. The tech was friendly and knowledgeable. We’d use Sierra again.

Arrived on time, was thorough in completing the checkup, pleasant and reassuring in manner

Duane was awesome! Very knowledgeable and curtiuos, he was fast and efficient! Definitely 5 starts!

Great. Eric Merson was courteous and very thorough. Gave us a complete verbal report of what service he provided and then answered all of our questions. Would defiantly use Sierra Air again.

excellent! Kevin called to let me know he was on the way, performed an outstanding cleaning on the unit, was very professional and knowledgeable... and now I have heat again!! winner winner chicken dinner!!

Went very well. Service man very knowledgable and efficient.

It went really well. Kyle was excellent. He was friendly and knowledgeable. He diagnosed the issue and explained everything he would be doing to resolve. He even worked on his day off! The overall experience was excellent.

efficient, professional and very helpful

Good. Got bag full of dryer lint removed from vent.

Ernie, from Sierra Air, was here as scheduled, evaluated our HVAC needs, made recommendations and was very patient with my many questions, texts and phone calls. He scheduled the install and the guys, Jim, Dylan and Nick were awesome! They showed up as scheduled, were informative, professional, and stayed until the job was done. The system is working great and working with Sierra Air was a great experience.

Went very well. Tech came out, told me the problem and was able to repair on the spot.