They are terrible and I would not recommend their services. They came out representing them self as Reno Movers. They showed up in a rental trck that was about a third of the size needed. It was actually Men with Trucks. They damaged items, took a chunk out of the front door, and broke my bunk beds. Things started to fall apart once they left. I was very disappointed. There was a language barrier and I could not tell one of the movers what I wanted. The man was also not big enough to move some of the problems. The lady who owns the company offered to fix the door. Once I found someone to fix the door I will send her the bill to reimburse me. It took them three trips because of the size of the truck. They were late showing up and it took an entire day to complete it. It was after dark once they were finished.
Description of Work: They moved me about a mile and a half.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,100
Gretchen H.
12/2012
1.0
moving companies
+ -1 more
They are terrible and I would not recommend their services. They came out representing them self as Reno Movers. They showed up in a rental truck that was about a third of the size needed. It was actually Men with Trucks. They damaged items, took a chunk out of the front door, and broke my bunk beds. Things started to fall apart once they left. I was very disappointed. There was a language barrier and I could not tell one of the movers what I wanted. The man was also not big enough to move some of the items. The lady who owns the company, offered to fix the door. Once I found someone to fix the door, I will send her the bill to reimburse me. It took them three trips because of the size of the truck. They were late showing up and it took an entire day to complete the work. It was after dark once they finished.
Description of Work: They moved me about a mile and a half.
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FAQ
Reno Movers is currently rated 1 overall out of 5.
No, Reno Movers does not offer free project estimates.
No, Reno Movers does not offer eco-friendly accreditations.
No, Reno Movers does not offer a senior discount.
No, Reno Movers does not offer emergency services.