When I called to get a quote for spraying for ants, not only was it more expensive than the local companies, they made me feel pressured into getting a 7 month service agreement. I asked about a one time and the gentleman said it's only effective to get the 7 time service agreement (which is a contract) and they didn't have a price quote for one time because it's not effective. He said that the 7 time service is not really a contract and is called an agreement because you can cancel anytime. I scheduled a service then called around. When I called back to ask more questions, because I was concerned about an agreement, the lady I talked to said I could get a one time service but they don't like telling people that because it's not effective. She also said that the 7 time service can only be cancelled by a 30 day notice letter, although she did say that most reasons are valid to cancel, I still didn't like the written notice and who knows whether they will consider what ever reason I might have as valid. I elected to not use Orkin because of the two totally different explanations and because of the written notice to cancel. I felt like the first person I talked to was pushy and misleading an the second person was helpful and answered all my questions. I don't like doing business with companies that give different answers each time I call. I ended up using Northern Nevada Pest Control. They are awesome!
Description of Work: I didn't use Orkin because of the misleading information by a representative. I explained it in full below
Rating Category
Rating out of 5
professionalism
3.0
Loann L.
07/2012
5.0
pest control
+ -1 more
The same technician comes out every time and I like him. He inspects thoroughly and is very informative.
Description of Work: They come monthly for spraying and inspections.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy B.
12/2009
1.0
pest control
+ -1 more
They were unreliable and I never knew when they were going to show up. Most months I had to call them to reschedule an appointment that they had scheduled because no one came to the house. They were rude, unreliable and after the first two treatments their work seemed ineffective.
Description of Work: I had used the services of Orkin Pest Control for controlling ants and hornets around the exterior of the house and in the yard.
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Service Categories
Pest Control
FAQ
Orkin Pest Control is currently rated 3 overall out of 5.
No, Orkin Pest Control does not offer free project estimates.
No, Orkin Pest Control does not offer eco-friendly accreditations.
No, Orkin Pest Control does not offer a senior discount.
No, Orkin Pest Control does not offer emergency services.
No, Orkin Pest Control does not offer warranties.
Orkin Pest Control offers the following services: Termite & pest control.