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Little City Appliance Repair

Appliance Repair, Appliance Repair - Small, Water Heaters,

About us

Locally owned & operated. 11+ Years Experience No 1-800 Hassle Accept Cash, Check or Credit "Family Owned & Keeping It Local"

Business highlights

13 years of trusted experience

Services we offer

Refrigerator, freezer, ice maker machine, oven, microwave, washer, dryer, water softener, dishwasher, heater, air conditioner, evaporative cooler & water heater repair.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.024 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-24 of 24 reviews

Maureen A.
08/2020
5.0
appliance repair
  + -1 more
John arrived on time and brought a replacement defrost hose in case that was the problem but after taking it all apart, he said the hose was clogged (with pine nuts!) and didn't need to be replaced. He was very efficient and explained everything as he went along. The price was very fair and I would call Little City again should I ever need any appliance repaired.
Description of Work: Kitchen Aid refrigerator was leaking water

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Malcolm D.
05/2019
5.0
appliance repair
  + -1 more
John was at our house 2 days after I called. He was prompt, courteous, and very professional. The day before he came my husband called him to say he had cleaned out an awful lot of lint in the dryer and felt there maybe a hole in the aluminum hose that leads to the exhaust. John said he would replace it if needed and that he had all the parts in his van so the repair would take place that day. (When my husband called John concerning the hose John had asked for the model number to our dryer so that the repair would be immediate. What a relief!)
Description of Work: Dryer no longer putting forth heat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Doug G.
10/2018
5.0
appliance repair
  + -1 more
After looking at reviews called Little City (Derek) to fix a bothed self-repair. Derek arrived at the time promised and quickly diagnosed the problem and corrected it. As he was working he clearly described the problem and the repair needed.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Tiffany D.
01/2018
5.0
appliance repair
  + -1 more
Derek was on time, professional and very knowledgeable. He explained the problem and fixed it.
Description of Work: Samsung refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary S.
10/2017
5.0
appliance repair
  + -1 more
I explained I thought it was the rollers squeaking and Derek had me text him the model number so he could send out the right parts. John was on time, took the dryer apart and, after vacuuming out a ton of sand and pet hair, discovered the idler pulley was shot. He replaced the part, vacuumed a few more places (I was appalled at how bad it was!), closed it up and it works like new! I will definitely call on Little City again.
Description of Work: Dryer was making noise and I thought it was the rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Beverly S.
06/2016
3.0
appliance repair
  + -1 more
unknown
Description of Work: Phoned left message with details of job. Approximately two days later the owner of company returned that call. I explained I already had the job scheduled by another appliance company.
Rating CategoryRating out of 5

Ralph B.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired GE Profile Artica that was freezing food in fridge section. He knew almost immediately what was wrong. Offered a cheaper, bypass method of repair - which he fully explained. I opted for the full part replacement approach. He put in place a temporary fix that got the fridge working and then a week later after parts came in he did the complete repair. He does use some sort of table which lists the standard repair time (like auto shops do most of the time) and was done much quicker than the standard time. I would definitely use this firm for any of my appliance repair needs from now on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

David M.
07/2015
5.0
appliance repair
  + -1 more
This is the second time we had him repair our appliances and will continue to use Little City. We had sent a pic of the dishwasher to him, showing the issue. Had a phone call explaining the issue, so he was able to order the parts from that. He is very nice, does good work at reasonable prices. Based on this, I can go without the expensive maintenance contracts and pay as needed with Little City. It will save money unless I have a major breakdown, at which point it is probably time for a new unit.
Description of Work: Fixed our dishwasher - rail arms holding top rack had broken and wheels on bottom rack had fallen off & broken over time. He fixed both and they work better than ever. On the rack, he fixed with better than original parts as those were prone to breaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elsie H.
05/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He fixed my washer and gave me the information on other parts that I needed and he ordered them and when they came in he called and installed. Don't remember date and I thought his prices were fair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
01/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: My refrigerator stopped working, and I called Little City Appliance. Over the phone, they deduced that half of the wall dual electrical plug had quit working. I replugged the refer into the working half of the plug, and it worked fine. Problem solved over the phone, no charge. |What integrity! I'd call them again in a minute.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie B.
11/2014
5.0
appliance repair
  + -1 more
Classy business. Since he couldn't meet my schedule in a time manner, he referred me to someone who could and who provided excellent service. My repair was taken care of within the day. I'll always give Little City a first shot. Their price was the best I found, but the referral was very close in price.
Description of Work: Provided me with a referral to get my problem solved because he couldn't take care of me in a timely manner.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John M.
09/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: A little over a year ago, I had two appliances go out at the same time. One was an ice maker on a new refrigerator, for which I could not find an acceptable factory authorized repair person, one with acceptable review scores. The other was a washing machine from a different manufacturer. Derek, the owner of Little City Appliance, said he would be able to fix all of our problems, and at a much lower cost than any of the "factory authorized service repairmen". He did as he said he would do, and the whole experience was very pleasant. Derek was very professional and I will be calling him the next time I have any appliance problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Van B.
08/2014
5.0
appliance repair
  + -1 more
My daughter woke up to a smoke filled kitchen and a fire could have ensued. GE service was called and it would take them a week to respond. LCAP was called and they were scheduled to come later the same day; however, they called back a made an earlier appointment and were finished before noon the same day. That kept us from having to move the food out and back in after the repair.
Description of Work: replaced control board on a GE side by side refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Richard M.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Diagnosed troubled refrigerator, explained options, ran a test to confirm/isolate problem... Very professional, helpful, efficient...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rick B.
06/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: My dryer needed some major help and couldn't be used until it was fixed. Being a busy housewife, I needed my dryer back and quick! I called first thing Monday morning thinking I would be waiting for days, and surprise, surprise, he came that very afternoon to fix my dryer!! :-) He not only repaired my dryer, but also saved us another call to have our dryer worked on in the near future by doing some minor work on our drum. Also, I had been worried about my dryer vent, as the dryer hadn't been working as before and he gave me a wonderful recommendation to call the Dryer Vent Wizard of Northern Nevada. Wonderful service!! I would highly recommend Little City Appliance Repair to anyone. Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bobbie P.
04/2014
5.0
appliance repair
  + -1 more
I have already referred him to several people.
Description of Work: Derek identified the problem immediately and made the freezer work until he could come back and install the part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marilyn M.
02/2014
5.0
appliance repair
  + -1 more
Fixed the problem and told me how to maintain the refrigerator (something the retailer/installer did not).
Description of Work: Plugged drain hole in bottom freezer refrigerator which was causing water to leak on the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Valerie B.
01/2014
5.0
appliance repair
  + -1 more
The repairman was knowledgeable, competent, quick and personable. We highly recommend using this company for your appliance repairs.
Description of Work: Replaced refrigerator icemaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Loren M.
01/2013
5.0
small appliance repair
  + -1 more
Derek's persistence and professionalism were outstanding.
Description of Work: The microwave, which is attached to the oven and shares a control board with it, stopped giving out heat, although the turntable continued to work. The oven still worked, so for months I didn't try to have it fixed since I thought it might mean replacing the oven as well, which I couldn't afford. Derek pulled the oven/microwave out of the cabinet and replaced the magnatron, but the microwave still didn't work. He returned twice more with different parts until he got it working. In addition, he moved the box holding the wire connections at the back of the cabinet so, for the first time, the oven/microwave could be shoved all the way back into the cabinet so it didn't stick out an inch. I was totally impressed with Derek's determination to keep trying parts until one finally worked and moving the wire box although it was not part of his price estimate. Also, he did not charge me for the extra work and hours he spent going for parts and testing them but kept to his original estimate. He is way above just generally competent, and I'd hire him immediately for the next problem that comes up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$413

Laurie S.
10/2012
5.0
appliance repair
  + -1 more
Everything was great.
Description of Work: The gas dryer stopped heating and we called A big company that said they couldn't get out to service the dryer for 3 days. Called Little City Appliance Repair they came out the next day and fixed the dryer. They also help move the dryer and washer around so they would flow better. Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

nancy K.
09/2012
5.0
appliance repair
  + -1 more
The tenant in one of my rental properties notified me that the dishwasher was working properly, and as a result the dishes weren't getting cleaned. He believed the problem stemmed from a broker propeller at the bottom of the dishwasher. My regular plumber isn't an appliance repair person, so I had to find someone who was. I looked immediately to Angie's list because of previous good results in finding good businesses. I found Little City Appliance repair service which had good recommendations from previous customers. I called the phone number and Derek answered the phone right away. It was great not having to leave a message and wait for a call back. I described the problem to Derek and gave him the address of the rental property and the phone number of my tenant so the two could schedule a day and time. Derek showed up as scheduled and repaired the problem same day. I will definitely use Derek again for any future appliance repairs on my own property and for my rental properties.
Description of Work: Replaced broken propeller at the bottom of the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

John D.
06/2012
5.0
appliance repair
  + -1 more
My dryer is working, and my wife is happy. I think that sums it up.
Description of Work: My LG dryer was not heating up to dry our clothes. Within a matter of minutes had my dryer disassembled , and found what the problem was. I will use him again if I have any problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Donna B.
05/2012
5.0
appliance repair
  + -1 more
Couldn't be more pleased
Description of Work: Derek called shortly before our appt. time to be sure I'd made it home from work yet. Very kind and unassuming hardworking young man. After some investigating, he discovered the several issues that were causing my dryer to be making some pretty horrendous noises. All the while, he was very forthcoming with what he was discovering and explaining how everything worked. He left to pick up parts he needed and returned promptly. He was here for three hours and I never felt he was rushing through the job. I could tell he wanted to be sure everything was just right before he left. Also checked vent flow and made sure my washer was running properly. His charge was extremely fair and I could tell he really cares about his reputation as referrals are the best business growers. He will be the only appliance repair technician I ever call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Shelley H.
04/2012
5.0
appliance repair
  + -1 more
I contacted Derek on a Monday, and scheduled for after work on Wednesday (4:30). Derek was punctual, and I was late by about 15 minutes. He was friendly and courteous and came in and got right to work performing a diagnostic on my front loading LG washer. He indicated that the sound it was making was either the bearing or the motor, but believed it was the bearing. He made some calls and found that the bearing ws not replaceable, since it was connected to the drum. He did some additional testing, and worked on the drains, and found a huge clog in the drain. he also found sand, which made him think that the motor was experiencing nosie because of it. Bottom line, he told me the washer was not worth repairing, and suggested I continue to use it until it died. repairs would cost more than the washer was worth. He quickly switched out the cord, and even connected the vent for me. Derek was at my house for 3 hours, doing some additional maintenance, and charged me his trip charge only - $60.00. He explained he worked for the big appliance repair contractor (you know them by their catalog and their big department stores), and got tired of seeing clients ripped off, so he has started his own company. He was beyond honest, and explained how everything worked. My expectations were far exceeded with his work ethic, and decency. He could have charged me hundreds to replace the motor or the bearing with the drum. I would call him for any appliance repair. He doesn't overbook appts, works hard to earn your repeat business, and your reference to your friends and family. I am confident he will do it right, and save me money on any work I have for him.
Description of Work: Washer repair and dryer cord change-out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

    Contact information

    PO Box 61207, Reno, NV 89506

    www.littlecityappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small,
    Water Heaters,
    Heating and Air Conditioning

    FAQ

    Little City Appliance Repair is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Little City Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Little City Appliance Repair does not offer free project estimates.
    No, Little City Appliance Repair does not offer eco-friendly accreditations.
    No, Little City Appliance Repair does not offer a senior discount.
    No, Little City Appliance Repair does not offer emergency services.
    No, Little City Appliance Repair does not offer warranties.
    Little City Appliance Repair offers the following services: Refrigerator, freezer, ice maker machine, oven, microwave, washer, dryer, water softener, dishwasher, heater, air conditioner, evaporative cooler & water heater repair.

    Contact information

    PO Box 61207, Reno, NV 89506

    www.littlecityappliancerepair.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM