JUNIPER HILL FURN & ACCESSORY

You have to order the furniture and then it is shipped from the east coast with a delivery estimate of 8 - 10 weeks. The couch was a floor model so was delivered very quickly, the credenza was also delivered fairly quickly as we ordered it in December just at the right time so it was placed on the truck and delivered soon thereafter. However, after 12 weeks we are still waiting on the desk. A predominant problem has been "pulling" information from our salesperson vice her pushing the information to us. My perception is that after I have ordered the furniture and payed half the sales price (which is non-refundable) I am an afterthought. For example, our desk was supposed to be on a delivery last week and I had to email and ask for a status and only then was told it did not make the truck and that the salesperson would check on it....48 hours later I still haven't heard from the salesperson. Perhaps, we are not spending enough money to receive the appropriate attention, but the bottom line is that we are taking our future business elsewhere. I still have furniture to purchase for the family room, kitchen and bedroom and I feel that I can get better service for my money elsewhere. Macy's does a better job selling towels than I get at Juniper HIll.