Honest Appliance Repair

Honest Appliance Repair has the rudest office manager/owner. She yelled at me for following up on a refund, and letting them know that their technician did not complete the work my warranty contracted them for. Literally berated me and said I was a pain in her a**. I didnt yell or raise my voice, but she did, and she spoke over me the entire time. She said I wasn't letting her speak, but she wouldn't let me finish a single sentence without talking over me and interrupting me before I could finish. Their assistant seems pleasant enough, but the office manager is horrible. Avoid at all costs if you dont want to be spoken to like trash.

irreparable

Perfectly. He was effective and efficient.

Replacement parts are no longer available, so no repairs were made. However, they were great help with information about a new refrigerator.

Very well, the service tec was so nice and helpful

Excellent. Office staff friendly and efficient; called to confirm both appointments. Service tech was early both times, wore a mask, and was great to deal with. Parts came in early, repair done in time for Thanksgiving and the oven back to peak performance.

Great. Professional service on time and very reasonable.

The tech made the diagnosis, let me know the issue, gave me the total price for the service call, ordered the part before he left, let me know when it would be here and made the appointment for the return installation. He can on a Thursday, and returned the next Wednesday and completed the work.

It went very well. The repairman advised us of how to keep the new seal maintained.

Went great. My sister was the one who was home. But he communicated with me prior to arrival. I only wish that he would’ve called with the estimate before he repaired it and billed. I’m just glad to have it fixed.

Well identified problem and repairs were taken care to my satisfaction.

He was prompt, polite, and efficient.

Friendly and communicated well about the appointment; very thorough

Very good but I did mention what was wrong with my machine and I had to order the pump instead of the pump being on the truck

Great job! On time, under budget! Tom was very knowledgeable and made the fridge better than new!

He is excellent and went above and beyond giving some helpful tips when he was out. He was even able to fix our wine refrigerator which was a discontinued model. Their price was extremely competitive and I would highly recommend them.

They were excellent and efficient on a very complicated repair. I have recommended them to friends.

They didn't fix the washer but they were extremely fair in the fact that the repair would cost more to repair than to replace. He didn't charge me the labor but did charge me for the part in the trouble shooting process which was understandable.

appliance really too old to repair again.

It was smooth and easy, he diagnosed the problem and the part was here and installed the next day.

Very well. Super job.