Hawthorne Plumbing, Heating, & Cooling

Great guys

I hired Hawthorne Plumbing, Heating, and Cooling to replace my garbage disposal.. Javier was quick but thorough. A pleasant and knowledgeable young man. Thank you

They ordered the wrong size tub so they did not get an early start as they had to go purchase another one, but they did stay until 8 pm to finish it. Then my bill was incorrect. They did do a good job but I would have preferred more communication

Very good company

The technician was prompt, courteous and knowledgeable.

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The job was scheduled and completed quickly. We needed a faucet replaced, might have done it ourselves but the space to work in was tight and did not want to risk it. The repair rep was thorough, tested everything twice to assure no leaks or compromises to the system. Worked with the faucet to modify position to assure best end use. Cleaned everything before leaving. Would not hesitate to use this company again. It is so nice to feel confident that the job was done correctly. While price seemed a bit high, it assured quality!

I got two bids for putting in our tankless hot water heater and they lowered their price to match the first bid. They did a great job and I did the contract so they flush my unit once yearly. Highly recommend.

Benjamin Franklin plumbing went above and beyond. We came home to smell gas in the garage - called the gas company and found a leak in the boiler. The gas was shut off. I called Benjamin Franklin Plumbing at almost 7 pm. The answering service, the person on call, and the specialist who came up to incline Village to repair the boiler were responsive and helpful. The young man who performed the repair was excellent. He was professional and did an excellent job. I highly recommend their services.

The Young man, Bryan Watson was very proficient and very pleasant. He did a great job at a very reasonable price.

Very pleasant to work with and did a great job with the repair.

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The plumber worked hard at getting it done correctly even though he ran into a couple of problems. The end result was just fine.

Very informative and pleasant people

James was efficient and knowledgable

Excellent all around

Great service, but way too expensive!! My recommendation is to shop around for a cheaper plumber.

The only reason everything is not all 5's is because how expensive the job was. They had several different finance options and I was able to choose one to fit my budget. Other than that, everything is great. The plumber was extremely professional and would take the time to explain things to me. Also had a drain repaired under the house and a pressure regulator installed. I also had Robert Q. He is top notch.

Costumer service rating would have been 5 but his assistant kicked my cat.

Tom, the lead on the project was very professional and made sure all our needs were taken care of. Thank you Tom & Benjamin Franklin plumbing.

I was very impressed with how well the company is organized, how professional Robert Q (my service Tech) was to the point that anytime he walked into my home, or brought equipment through my home everything was protected with plastic booties. I have already recommended them to friends of min.

Very professional knew their job and performed it quickly with no problems. All cost were explained up front with no additional charges. When finished took the time to answer questions before they left.

efficient, knowledgable and professional. would call them again.

Responded quickly and replaced water heater within a day. Only hic-up, was a fitting was not sealed or tightened properly, but made a call and they were back out within a hour to fix.