It did not go well. It seems that if they did an installation of a product they would service it as well, or at least offer courtesy as to the company to contact.
Description of Work: We have a furnace that was installed by Gates Plumbing -- When we called to have it repaired, they very sternly said they do not service furnaces, we would have to call someone who services the brand we have and quickly hung up the phone.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Douglas C.
04/2013
5.0
plumbing
+ -1 more
ourt
Description of Work: Bathroom and kitchen remodeling. Promptness and professionalism were a very pleasant result of Gates Plumbing. I am having additional work performed in the next week and I'm sure the experience will be the same.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Kim M.
11/2011
5.0
plumbing
+ -1 more
They did fine work but he did minor work compared to how much work we had to do in all. My contractor made all of the arrangements with them so they just had to show up and do their job. They are nice people and they did good work; I have no complaints.
Description of Work: Gates Plumbing capped off a line after we had a minor flood in our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul E.
04/2010
5.0
plumbing
+ -1 more
They were great and we will definitely use them again.
Description of Work: Gates Plumbing did some work for us about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steven H.
07/2009
5.0
plumbing
+ -1 more
I've had two experiences w/ Bill Gates and his company. The first one is the one I've listed, from ten years ago. To be honest I can't remember the exact cost -- just that it was fair. He was super -- fast, professional, inexpensive. I'm in the middle of another bathroom job right now ... called him and within a few hours he was there with wise words, a good demeanor, and a good price. Just a high integrity guy.
Description of Work: Put in a new 4" line to a new bathroom; plumbed the bathroom; foundation and slab work; ... lots of digging to connect it to the main line.
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Service Categories
Plumbing
FAQ
Gates Plumbing is currently rated 4.8 overall out of 5.
No, Gates Plumbing does not offer free project estimates.
No, Gates Plumbing does not offer eco-friendly accreditations.
No, Gates Plumbing does not offer a senior discount.
No, Gates Plumbing does not offer emergency services.