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Dirty Plumber

Plumbing, Water Heaters

About us

Professional plumbing services at affordable prices! Nevada Plumbing Contactor #75615 C-1D Plumbing and C-1H for Hot Water Heaters. We are a locally owned Nevada based company. All our plumbers are highly educated and skilled with schooling from and members of Local 350 Plumbing Union Reno Nevada. We are your hot water specialist. We install tank, tankless, boilers and hybrid tankless/boilers. If it's hot water you need let us take care of your needs. If it is replacing your old tank water heater with a new tank or upgrading to a new energy efficient tankless let us install what would be best for your hot water needs. All work is done to local codes with code upgrades to make sure your system is up to date with the latest demands to function properly. We have been serving Reno, Sparks, Incline Village and Washoe County's surrounding areas Since 2004. Quality and Integrity you can trust and depend on for all your hot water using the best systems available.

Business highlights

21 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

24 Hour Emergency Residential and Commercial Plumbing Service, Repair and constriction. Water Heater Repair and Installation, Tank, Tankless and Boilers. Fixture repair and installation, faucets tub valves, shower valves, hose bibs, sinks, hot water dispensers, ice maker boxes, washing machine boxes, garbage disposals, toilets, tubs, showers, gas lines, BBQs, fire pits, water and sewer lines, water softeners, pressure reducing valves, backflow preventers, water main lines, sewer main lines, water system repipes, sewer system repipes. All aspects of plumbing, if it's plumbing we do it.

Services we don't offer

Snake drains

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10% off labor for all seniors, military and first responders.

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.824 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
4%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-24 of 24 reviews

Ann R.
04/2023
5.0
plumbing
  + -1 more
The Dirty Plumber (Jack) is the only plumber we will use. Our problem started in December with a dripping shower head. After giving another company a month to solve the problem, including ordering the wrong part, we hired Jack. He knew immediately that the wrong part was ordered and had the right one within a week. Yes, our shower fixtures are old and high end, so when the handle wouldn’t work he again knew immediately what the problem was and showed up with the part to fix it! He is responsive, prompt, knowledgeable, plans ahead and stands behind his work. We have some future plumbing projects and he already has creative suggestions to save us money. Thank you Jack!
Description of Work: Dripping shower head and broken handle

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Manuel R.
03/2023
5.0
water heater repair
  + -1 more
We have been redoing our bathroom called them and they fixed the pipes as well as put in a new water heater and made sure everything was working properly. Was professional and did a great job for a good price compared to others I have looked into
Description of Work: Water heater installation and moved pipes in a remodeling project

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher S.
10/2021
5.0
plumbing, water heater repair
  + 0 more
Dirty Plumber did a great job on our hot water heater recirculating pump and pipes. I called them on Oct 7 and set up an appointment for the following day from 12 – 3 and sent them a picture of the pump. I was able to be home earlier than expected and called them around 11, and Laz and Enrique arrived shortly thereafter. They were very professional, did the work efficiently, and arrived with all the parts they needed to complete the job (in my experience, often service personnel need to make one or more trips to get parts they did not have on their work vehicles). They also made the completed product look as nice as a hot water heater assembly can look – and the job was done to last, not a quick fix. If you need any plumbing work, I highly recommend Dirty Plumber based on quality of work and fairness of prices. This project cost $705, including a military discount – thank you, owner Jack, for your patriotism!
Description of Work: Replace recirculating hot water heater pump
Rating CategoryRating out of 5
Yes, I recommend this pro

BYRON J C.
04/2021
5.0
plumbing
  + -1 more
The name of the boy that helped me was Laz. He did a great job!
Description of Work: "Plumbing for a Remodel or Addition - Install "
Rating CategoryRating out of 5
Yes, I recommend this pro

Pamela S.
03/2021
4.0
plumbing
  + -1 more
came and fixed immediately.. however I have not received an invoice for the work performed yet.
Description of Work: toilet work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Yvonne W.
01/2021
3.0
plumbing
  + -1 more
over $100 per hour and I was charged for going across town to get parts
Description of Work: water heater

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0


Laurie B.
12/2020
5.0
plumbing, water heater repair
  + 0 more
Before I had a chance to look at all of the choices sent to me by Angies list, Dirty Plumber was calling me:) Would definitely use Angies list to look for other skilled labor.
Description of Work: New hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

RONALD D.
09/2020
4.0
plumbing, drain pipe
  + 0 more
Ok, fast 20 minutes
Description of Work: Faucet kitchen

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$182

John L.
09/2020
5.0
plumbing, drain pipe
  + 0 more
very smmoth
Description of Work: replace 3 toilets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

WENDY B.
04/2020
5.0
plumbing
  + -1 more
Excellent. Timely callback. Prompt return of calls. Easy to schedule. Jack drew a whole schematic of everything under our house, it was very helpful. The two workers we had out to our house were excellent as well.
Description of Work: Under-house plumbing repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

DANIE D.
04/2020
5.0
water heater repair
  + -1 more
It was great. The customer service excellent. They respond to my inquiry quickly. They were pleasant and they did a great work.
Description of Work: They put new boiler and water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro
$12,000

Peggy F.
08/2018
5.0
plumbing
  + -1 more
Everything is still working the way it, from job done in May 2018.
Description of Work: Did shut off value for new sprinkler system and while he did that, suggested that we replace the shut off water valve for the house which was 29 years old. Great Job and excellent cost. Would hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

leslie T.
02/2018
5.0
plumbing
  + -1 more
I was very happy with his estimate, quality of work and timely repair of major plumbing issues. He provided expert solutions and alternatives to fix my problems. He left a clean work area when all was complete.
Description of Work: I was selling my dads house and needed plumbing repairs per the home inspection. He was referred to me by my real estate agent. Work involved leaking sewer cap, install new air gap since the current one was blocked, installed new floor drain in shower, changes leaking valves under house, and more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Gene M.
09/2017
5.0
plumbing
  + -1 more
good workmanship in a yimely manner
Description of Work: new undersink shut off valves and new faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

David D.
04/2017
5.0
plumbing
  + -1 more
He was super, a friend of mine referred us. He was great and I would use him again.
Description of Work: I used Dirty Plumber to install a new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryan B.
09/2016
5.0
plumbing
  + -1 more
He gets A in everything. He's really good. We've used him within the last 3 months. They're great.
Description of Work: I've used Dirty Plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann O.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: THIS PROVIDER HAS CHANGED NAMES AND NOW GOES BY "DIRTY PLUMBER"!! Outstanding service. He managed to find a part for our extremely old but otherwise functioning toilet that has worked fine for over a year. It saved us an extensive replacement. He has recently referred us by phone to another provider because the other one had specialized equipment that was necessary. He will continue to be "top of our list," even though Angie's List no longer supports him and probably won't publish this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN W.
11/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They were punctual and replaced the propane water heater as contracted. Solder joints were clean and the installer was very thorough. The overall installation was as specified and done according to building code.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Bill A.
02/2014
5.0
plumbing
  + -1 more
Required a toilet rebuild on a rental. I live out of area and arranged by phone. Work done as requested price seemed average. Sometimes a little hard to get a hold of but very responsive once contacted.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Hugh S.
06/2013
4.0
plumbing, septic tank, sewer cleaning, drain cleaning
  + 2 more
Resonse was within 3 hours of call. Work was thorough and effective with adequate cleanup at finsh.
Description of Work: Used roto-rooter to remove obstruction in main drain line to septic tank.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$90

Kaye L.
11/2012
5.0
plumbing, sewer cleaning
  + 0 more
Jack the plumber ....restored my optimism in the human race.
Description of Work: Came home from vacation......to water in my basement. This guy ( Jack) came to my rescue quickly... and , gave me an unbelievable price for a first time customer. This made my day....the old place I'd used for years wanted to charge me overtime starting at 3:30 pm ! This guy cleaned out my sewer ..very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Kim R.
11/2012
5.0
plumbing
  + -1 more
the experience was fantastic. After weeks of remodeling, things can get stressful. The owner and his apprentice arrived when expected, were professional and polite, made sure the work they did was done to perfection and left the area clean! They hooked up the new sinks and faucets and noted that the valves were old and needed replacing because of leaks. They had to make several trips to finish projects around the granite install. They removed the existing tub valve and installed the new valve once the tile was removed so the granite wall could be installed. I strongly recommend this company ( soon to be called Dirty Plumber) and have plans to use them in the future.
Description of Work: New faucet and sink installation on 3 sinks and replace tub valve and installed new tub fixtures. Replaced 25 year old valves, sinks, and fixtures. He also advised me about repairability of the tub valve I purchased vs a different tub valve. Since we just had granite installed we would not like to go through the expense of tearing out granite to fix a faulty or broken valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lisa L.
10/2012
5.0
plumbing
  + -1 more
the weekend my renters were moving in, I got a call that the water pressure was non-existant after a couple minutes of running the tap. I called Plumbing Doctor and because it was Easter weekend, and he was going to be out of town, I called another plumbing contractor... Paul's Plumbing. Paul's came out, diagnosed the problem (incorrectly), replaced a very expensive pressure valve only to find out it was not the problem, and ended up giving me an estimate to dig and repair the inexpensive shut off valve to the house. When I heard the estimate, minimum $1200, I said no and called the Plumbing Doctor again after getting the okay from my renters that they could go another couple days, as they still had their original rental they could go to. Plumbing Doctor responded that he could do the job on Monday after Easter. He showed up, fixed the problem and charged me a fair price. I had the hole dug ahead of time, so the price did not include that. Jack, the owner, actually took the time to talk to me on the original phone call and diagnosed the possible problems. He gave me some good advice, such as calling the city to make sure the pressure was good from the street. He suggested the pressure relief valve and the shut off valve as the other possible problem areas to look at.
Description of Work: Replaced the main shut off valve to the house. Another plumbing company had misdiagnosed the problem resulting in my spending $268 to replace a pressure relief valve. That company spent an hour at the house, replaced the valve, realized it was not the actual problem and then reinstalled the existing valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$275

Kathleen S.
01/2012
5.0
plumbing
  + -1 more
His customer service was extraordinary. He was very responsive and his pricing was very fair.
Description of Work: He came out to fix a leak under my sink and fix a faucet in the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    75615
    Trade License Locale
    NV
    Trade License Authority
    Nevada State Contractors Board
    Trade License Expiration
    01/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters

    FAQ

    Dirty Plumber is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Dirty Plumber accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Dirty Plumber offers free project estimates.
    No, Dirty Plumber does not offer eco-friendly accreditations.
    No, Dirty Plumber does not offer a senior discount.
    Yes, Dirty Plumber offers emergency services.
    Yes, Dirty Plumber offers warranties.
    Dirty Plumber offers the following services: 24 Hour Emergency Residential and Commercial Plumbing Service, Repair and constriction. Water Heater Repair and Installation, Tank, Tankless and Boilers. Fixture repair and installation, faucets tub valves, shower valves, hose bibs, sinks, hot water dispensers, ice maker boxes, washing machine boxes, garbage disposals, toilets, tubs, showers, gas lines, BBQs, fire pits, water and sewer lines, water softeners, pressure reducing valves, backflow preventers, water main lines, sewer main lines, water system repipes, sewer system repipes. All aspects of plumbing, if it's plumbing we do it.
    Snake drains

    Contact information


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed