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D & L Tile Inc

Marble and Granite, Ceramic Tile, Countertops and Backsplashes,

About us

Additional contact name - Steve Boucher. CA Cont. license #677948 & NV Cont. license #001890a & 0059193. We have been in business for 40 servicing the greater Reno/Tahoe and Carson City area. We have a state of the art fabrication plant. in addition to our 2000 sq. ft. showroom, we also have a remnent yard.

Business highlights

50 years of trusted experience

Services we offer

Ceramic and porcelain tile, marble, full slabs of granite, marble & travertine.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%


Rating CategoryRating out of 5
quality
4.0
value
4.5
professionalism
4.3
responsiveness
4.5
punctuality
4.5
Showing 1-4 of 4 reviews

Carol G.
11/2013
5.0
ceramic tile, countertops, fireplaces, flooring contractor, remodeling, home remodeling, marble & granite, plumbing
  + 6 more
Went very well from beginning to end. Steve at D and L Tile was very helpful in his suggestions on the kitchen floor tile to go with the granite we had picked out. The sub-contractors for the plumbing and carpeting as well as all of Steve's employees were on time, courteous, professional and are really good at their jobs! We are thrilled with the end result! The matching of the granite countertops with the full backsplash looks fantastic. We will definitely be using D and L for the next project of redoing the bathrooms and laundry room. [Member name removed]
Description of Work: They installed granite countertops with full backsplash, porcelain tile kitchen floor, entry way and fireplace and installed new kitchen sink/garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,200

Debora C.
04/2013
5.0
ceramic tile, marble & granite, countertops
  + 1 more
Six months ago Dand L Tile tore out our old tile from our shower and around our tub deck. They replaced it with travertine tile. We recently had them come back and install marble countertops at the vanity and double sink area. They were prompt, pleasant, polite and nice to work with. Everything looks great. They were also very clean and never left any of their mess behind. They are very helpful at their store in trying to find the right tile/granite/marble to work with, although they don't push for you to purchase it there. They have remnant slabs at their yard that you can pick from and also new tile, marble and granite that you can order. If you find a remnant somewhere else they will go check it out and make sure it is the right size and bring it to their shop. I have enjoyed working with them both times and feel that they did quality work for a reasonable and competitive price. The $1,950 I posted was for the most recent work - the marble countertops.
Description of Work: Marble countertop in master bath and at vanity. Also had previous work done 6 months prior - new tile and fixtures in shower and tub deck area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Jackie S.
11/2012
2.0
ceramic tile
  + -1 more
The installation of ceramic floor tile and a glass tile back splash in my kitchen was not done well. There were many issues that needed to be corrected. They did some repairs, but the result was still sub-par. There did not seem to be a way to resolve some of the problems without taking out the entire floor. One of the biggest problems was there was not anyone checking on the work from day to day, and I don't think the person laying the tile had the necessary experience for this job. Very unprofessional!!
Description of Work: The existing floor tile was taken out. New hardy backer was installed. Installation of a glass backsplash in the kitchen Installation of ceramic floor tile also in the kitchen.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$6,000

Response from D & L Tile Inc
Dear Member, We are disappointed that you feel that your experience with D&L was not exceptional. Whenever a job requires matching an existing tile with a new tile, problems can occur within the manufacturing process. In the case of your kitchen floor, the tile had dye lot and edge changes that differed from your older existing tile. Manufacturers change tile constantly, this is how they make their money. It is next to impossible to match a tile even a year after it has been installed. We sent our installers out to adress your concerns and leave the door open for you if there is anything else we can do to for you. Our name is very important to us, that is how we have mantained our business for the last 40 years. Thank you for your feedback.

Karen B.
02/2012
5.0
marble & granite
  + -1 more
They did a great job, including pointing us to a good place to buy the granite, helping determine the right type and amount, and coordinating with the granite delivery. We were walked thru all work that was being done, including caveats, and excellent advice as to replacing the sink. The work was done in a very timely manner with very good results. And they cleaned up after themselves! We are very happy with the experience and the results.
Description of Work: Installed granite counter tops in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from D & L Tile Inc
We are so happy that you were satisfied with your tile and granite job. We strive to provide excellent customer care from the the design process all the way through to completion. We appreciate yur business, thank you!

    Contact information

    111 Linden St, Reno, NV 89502

    www.dandltileinc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Marble and Granite,
    Ceramic Tile,
    Countertops and Backsplashes,
    Kitchen and Bath Remodeling,
    Fireplaces,
    General Remodeling,
    Plumbing,
    Flooring Sales and Installation

    FAQ

    D & L Tile Inc is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    D & L Tile Inc accepts the following forms of payment: Check
    Yes, D & L Tile Inc offers free project estimates.
    Yes, D & L Tile Inc offers eco-friendly accreditations.
    No, D & L Tile Inc does not offer a senior discount.
    No, D & L Tile Inc does not offer emergency services.
    No, D & L Tile Inc does not offer warranties.
    D & L Tile Inc offers the following services: Ceramic and porcelain tile, marble, full slabs of granite, marble & travertine.

    Contact information

    111 Linden St, Reno, NV 89502

    www.dandltileinc.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM