CZYZ'S APPLIANCE INC

Description of Work: Appliances

Description of Work: I just moved to the Reno area and purchased a new home. My home needed a washer and a dryer. I purchased a Speed Queen Set and I also purchased a Sub Zero Refrigerator. When the washer and dryer were delivered the two men that delivered them were not professional. At the time they were here so was ADT and according to the ADT representative these two gentlemen were not happy that a shut off valve was not already installed on the house. ( He said that their language was not professional and ADT installer decided that he would stay until they were gone.) My friend had already emailed the sales representative at CZYZ a photo of the gas line coming into the house, as well as the oblong shape of the dryer vent going to the outside a few days before delivery so that the installers would come prepared. That didn't happen. The installer only had a round dryer duct and he maked shifted it to fit the oblong and then shoved the dryer up against the wall saying he was done. He was leaving when I looked behind the dryer and informed him that no air would be able to escape because the entire thing was kinked to the point no air could go through. He was not happy that I caught his mistake and he pulled the dryer out again and adjusted it. He then moved the dryer really close to the washer and said that was the best that he could do. The other gentleman came into my kitchen and looked at where the Sub Zero was going to go. Originally I was going to use his company to do my cabinets to fit the Sub Zero and after this experience I told him I would be hiring a cabinet maker to come in. He told me that the above cabinet would need to be removed before the refrigerator came. Well the cabinet man I hired came yesterday and removed the cabinet above the refrigerator and today the new Sub Zero arrived. The gentleman that told me that the cabinet above the refrigerator would need to be removed was part of the delivery team. Once here, he said that the wiring needed to be moved up and that the molding needed to be removed and that the hole was too small, all of which he could have told me when he was doing the washer and the dryer. He said he could install it but that an electrician needed to come to move the wiring and would have to move the refrigerator out and then reinstall, then the cabinet guy would also need to move the refrigerator out and again reinstall and that this refrigerator could easily fall over. To make a long story short. The refrigerator is now sitting in the middle of my dining room and I am left to find an electrician. Before the delivery people left they asked me for a check for an additional $150 dollars. Apparently that was for the transportation charges. I was on the speaker phone with someone and that person asked what they wanted money for and I told that person it was for the great installation job they didn't do. The guys then told me to keep my money and they left.