Best Hardwood Flooring LLC

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Ceramic Tile

About us

Best Hardwood Flooring was established in January 2005 by two brothers, Cesar and Miguel Estrada. Both spent over a year working for a construction company and at the same time trying to fulfill their dream of applying their skills and ability that would allow them to one day open their own company. They and their families sacrificed their time and committed all that they had to their business, through hard work, responsibility, guarantee, honesty and always looking for the client’s complete satisfaction, their work load increased in a matter of months and they were able to do away with their job at the construction company and open Best Hardwood Flooring. Miguel and Cesar personally supervise each contract, and they are very grateful that in spite of the economic downturn, they have grown above and beyond what they ever expected, and now they have open their own show-room in Reno in which they are able to display assorted woods.” Visit Our Showroom

Business highlights

20 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Custom Hardwood Flooring, Hardwood, Laminate & Tile Sales & Installation, Refinishing, Sales & Repairs. Stairs.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.763 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
3%
3
6%
2
5%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.6
punctuality
4.7

Filter reviews by category

Showing 26-50 of 63 reviews

Steven D.
09/2015
3.0
flooring contractor, hardwood floor
  + 0 more
We had to delay the project because the construction wasn't completed yet. They did a nice job of working with us on our timeline. They did a nice job with installing the hardwood flooring. That is what they specialize in. They worked with us as we put in the heated flooring. I would use them if all you are doing is installing hardwood flooring or carpet. They did not do a good job on the baseboards. It seemed they were in a hurry. The joints don't match up, they used baseboards that were broken when they could have used baseboards that were not damaged. This caused more work for me when i went to paint and finish the baseboards.
Description of Work: Installed hardwood flooring, baseboards over heated flooring. installed carpet in three rooms.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$4,500

Patricia M.
07/2015
5.0
flooring contractor
  + -1 more
It was great: professional, timely, quality product and workmanship
Description of Work: Replaced damaged hardwood and ceramic tile floors, installed baseboards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Patricia L.
07/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Perfect! They were punctual, professional, and did an excellent job! The floors look like fine furniture. We couldn't be happier!
Description of Work: Installed hard wood floors in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Chandra L.
06/2015
5.0
flooring contractor
  + -1 more
Personnel Miguel Sr and Angel arrived at time quoted. Left clean work area at the end of the day, were polite and respectful. Company was responsive when called to do minor repairs.
Description of Work: Removal carpet and vinyl. Installation of bamboo flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Sharon R.
06/2015
4.0
ceramic tile, flooring contractor
  + 0 more
Did not use the company. They took too long to contact me back. I did get a phone call 3 weeks later but job was done.
Description of Work: Contacted the contractor several times for tile work. They contacted me about 3 weeks later but they did appologize for the wait. In that time I found someone else to do the job. I would try them again if they responded in fair amount of time.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro

Karen C.
03/2015
5.0
flooring contractor
  + -1 more
The installation was beautiful. We remodeled our whole kitchen and made many changes throughout the house but the one thing everyone comments on when they see the changes is how much they like the floor. Great job guys! And thanks to Sandi for all her help.
Description of Work: They installed engineered hardwood throughout the kitchen, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,950

Doug S.
02/2015
5.0
flooring contractor, hardwood floor
  + 0 more
Our project went very well. From visiting the showroom to purchase and installation. I even had them replace all the baseboard with new taller baseboard on their advice. We have 10 foot ceilings. It turned out excellent. Great eye!
Description of Work: Removed all previous flooring and installed new hardwood floors and new baseboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Lucinda G.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
I am extremely pleased with the finished work. The installers were professional and MIguel is a true craftsman/artist. He fashioned a particularly challenging bottom stair step into a work of art. They cleaned up when finished and promptly addressed any concerns that I had. And Sandy in the office was a joy to work with, pleasant and courteous.
Description of Work: Replaced existing carpet with hardwood flooring on the first floor of my house as well as the stairwell.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

david W.
10/2014
5.0
flooring contractor, hardwood floor
  + 0 more
PERFECT PERFECT PERFECT. We have a home built in 1974, custom built with TONS of angles, very difficult installation. Our first installer realized he had bit off more than he could chew on this job. The TEAM is awesome, professional, polite, with great knowledge. We installed Hickory, very difficult wood to cut, the cut all the angles correctly, and we have a lot of angles, there is nothing square in this home. We have enough wood left over to the the office, as soon as other projects are completed, we will call them back to do that room. They are really the Best Hardwood Flooring Company. Thanks for all your hard work. Great job
Description of Work: Installed hardwood floors and baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

David H.
10/2014
5.0
flooring contractor
  + -1 more
Cesar was prompt to give an estimate and work started the next week. I was impressed that his worker was always on time and did excellent work. My husband and I are very happy with the result.
Description of Work: Refinished wood kitchen floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Linda C.
05/2014
5.0
flooring contractor
  + -1 more
Miguel and his staff did an excellent job. The job took several days and they always arrived as scheduled and worked hard throughout the day. We bought a 1964 home and they refinished the existing hardwood floors in the bedrooms, hall and living room before we moved in. Then a few weeks later after we did some minor remodeling they returned and installed a new hardwood floor in the dining room. All of the work was done beautifully, especially the dining room floor which they matched perfectly with the rest of the floors in the house. Miguel installed a border around the dining room floor that makes it look especially unique and classic.
Description of Work: Installed new hardwood flooring and refinished existing hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Kathy K.
05/2014
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
We purchased a home in Lakeridge built in 1991. We used Best Hardwood Flooring for wood floors in living room, dining room, study, and den. Also used them for tile in laundry room, master and guest baths. Their recommendation for the wood floors was perfect and the floors are gorgeous. We also had Best Hardwood install new oversize baseboards throughout the entire house. This added touch finished the house to perfection. Caesar and Miguel were wonderful to work with and their entire staff was efficient, tentative to details, and very neat during the entire installation process. We recommend their services for any project requiring flooring, tile, new baseboards, new trim, etc.
Description of Work: Wood floors, porcelain tile for bath, laundry room, new baseboards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Ed E.
02/2014
5.0
flooring contractor
  + -1 more
Good experience. Someone was at the store almost all the time for looking around and checking flooring. Availability is very important so I did not waste time waiting for Miguel or someone else.
Description of Work: They seem very good and knowledgeable about flooring. Pricing was also very competitive. I was going to work with them but they did not have the color of flooring that I preferred, although it was close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lori T.
01/2014
5.0
hardwood floor
  + -1 more
It was done quickly and professionally. They were in and out in a few hours.
Description of Work: They installed laminate flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$450

Teresa S.
12/2013
5.0
hardwood floor
  + -1 more
I'd never use anyone else for future work! They are the best! From Juana in the office to the installers to Miguel and Cesar, the absolute best people to deal with. Fair, professional, and extremely talented! Not one thing to complain about!
Description of Work: Installed engineered hardwood and baseboards

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Teresa S.
11/2013
5.0
flooring contractor
  + -1 more
Loved dealing with this company from Juana who was so helpful and honest to Miguel who is just the best and so talented. I highly recommend them. Better priced than the couple others I priced and way more accommodating.
Description of Work: Installed engineered hardwood and baseboard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

DeeDee J.
10/2013
5.0
flooring contractor
  + -1 more
One of the owners came out to our home to give us a free estimate. Their prices are very fair and everything was disclosed up front (no hidden costs later). They were able to schedule the job the following week. We wanted to treat the subfloor ourselves with Kilz, an odor eliminating product, before the new flooring was installed. So the owner and his assistant came to the house the day before the install to remove the carpet and pad, as well as the tack strips. Everything was done very quickly. The following morning two installers arrived as scheduled and completed the entire job in one day. They worked very quickly and efficiently. The install job was initially scheduled for two days, but was completed in one day. They cleaned up everything before leaving the job site. Everything looked beautiful. I would highly recommend this company. Good prices, easy to work with and an excellent job.
Description of Work: I had already purchased some laminate wood flooring. We needed to have existing carpet and pad removed from three rooms and the new flooring installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Margaret V.
09/2013
5.0
hardwood floor
  + -1 more
Very well. Professional manner, floor looks great.
Description of Work: Lightly sanded floor to prep for a coat of polyurethane--not necessary to take down to the bare wood. Applied finish coat.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

ADRIAN G.
09/2013
5.0
hardwood floor
  + -1 more
We are pleased with the quality workmanship and overall politeness of the company.
Description of Work: Remove existing carpet and install hardwood floor in sitting/dining room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Deborah P.
06/2013
5.0
flooring contractor
  + -1 more
This family takes great pride in doing quality work. They are prompt, professional and courtious. They wanted to do everything they could to make me happy and satisified with my purchase. The crew showed up each day on time and the whole job was finished when they said it would be complete. From the 1st day they arrived they got right to work, no standing around talking, it was business all the time. My new floors are perfect. My Husband was out of town during the installation, and when he returned he was stunned at how beautiful the flooring looked. We are completely satisified with Best Hardwood Flooring, and we will be recommending them.
Description of Work: They have 100's of samples at their showroom, along with examples of their work. Very detailed description of labor, materials and final cost. NO Surprises!! Measured my floors and discussed flooring options. Installed new laminent flooring on the entire 1st floor of my home. I just purchased a home and I needed the new flooring installed before the furniture arrived and they worked around my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Pamela L.
05/2013
4.0
flooring contractor, hardwood floor
  + 0 more
They came in and demoed right away. By day two they started laying the hardwood. They even moved the heavy furniture to the garage for me. They completed the floor by Friday, sanded and started laying the finish on Saturday. By Wednesday of the following week they were finished; I just had to wait for the finish to dry. After it was all dry and complete, they came back to put back the baseboards. I had asked them not to install the ones in the back bedroom, until I had a chance to paint them, which they did. And this is when I had a couple of problems, when they removed the baseboards, they damaged a few pieced and scuffed and dinged the walls in a couple of places. I talked to them and the patched the dings and attempted to find matching baseboard, but to no avail, they replace the baseboards in the entire room. Also, the back door threshold wasn't how I wanted it; so they fixed that.
Description of Work: I had them remove and dispose of old carpet and lay down hardwood flooring in the back half of the house. They also pulled up the old base boards and put them back in after completion. I had some problems with the work in the back bedroom and at the back door, but they addressed the issues and I was completely satisfied with the end product. They were just a little slow to communicate, but otherwise great to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$5,000

Norma B.
01/2013
3.0
flooring contractor, hardwood floor
  + 0 more
the existing hardwood floor looks very nice. My concern about them was when they took out the carpet, they had to take out my baseboards and they did an awful job putting them back on. It was really bad. I've had conversations with them about it and nothing seems to come of it. I am either going to have to replace my baseboards which is going to cost me a fair amount of money. I am pleased with the matching job of the existing hardwood. The price was average but in retrospect it was not good. I would definitely not use them again.
Description of Work: I used Best Hardwood Flooring to rip out carpet and install my hardwood floor.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$13,000

Response from Best Hardwood Flooring LLC
Dear: Member At Best Hardwood Flooring We are a dedicated flooring company that strives for our client's complete satisfaction. We take good care of our customer’s flooring needs. Our skilled team ensures the best possible job so that the ground you stand on is as beautiful as you dreamed it would be. By staying true to our client's needs we have ensured that our clients not only get the best quality flooring there is out-there, but also their complete satisfaction with the service that we provide. We regret that after several attempts to accommodate you with the issue that you mentioned above you are still not satisfied. We appreciate your review as well as your business, but we feel that at this point there is nothing further we'll be able to do for you. We have gone above and beyond our means to show you that at Best Hardwood Flooring WE DO CARE! Thank you Sincerely Best Hardwood Flooring

Lynn A.
12/2012
5.0
ceramic tile, flooring contractor, hardwood floor
  + 1 more
Everything is perfect! Miguel and Caesar and their staff are a pleasure to work with. They work hard to make sure you are satisfied. They have been very helpful through the entire process.
Description of Work: Best hardwood flooring tiled our master bath, installed hardwood flooring in our bedrooms and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

kim G.
12/2012
5.0
flooring contractor, hardwood floor
  + 0 more
We researched flooring and installers for about 4 months before choosing Best Hardwood. From the showroom to installation they were professional, honest, and responsive. Everything that you would want in a contractor, you get with Best Hardwood. They know their product lines very well and were critical in helping us choose the right product for our needs. Down to the smallest detail, they were helpful and a pleasure to work with. The floor is finished and it looks absolutely wonderful.
Description of Work: Miguel pulled out and installed new hardwood flooring in our family room and formal living room. It looks amazing. The rooms span about 40' and the lines are straight and clean from end to end. The floor is smooth and level and looks like a showroom floor, it looks even better than we had expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Darlene H.
11/2012
5.0
ceramic tile, flooring contractor
  + 0 more
We had received lower bids but we trusted the reviews for Best Hardwood Floors here on Angie's List and we liked Miguel when he came to give us the estimate. When we had further questions about the project, Miguel was happy to come back to go over things with us again. The crew showed up right on time as scheduled and they took great care in covering all the cabinetry, windows, and sealed off the rooms from the rest of the house. The three crew members who worked on the project were friendly as well as skilled workers and we enjoyed having them in our home. The job did take an extra day but that was because they were being very careful with all the sanding and also with applying the final coat of sealer (since we had a high gloss finish). There was one small area that showed where the sealer had been applied too thick into a corner but when I called them about it, they were back the next day to fix it. We are especially pleased with the extra effort they took on the transition strips between the hardwood floor and the entry tile floor. Delfino, the foreman, had to cut and customize the strip to fit our unusual situation and he did a beautiful job. We are very happy with our newly refinished floors and are impressed with how beautiful the new stain and high gloss looks. We would certainly and highly recommend BHF to all our friends and family.
Description of Work: We had our kitchen, dining room, mud room/pantry and laundry room completely refinished, approx. 500 sqft. The floors were sanded down completely, stained a new, darker color and sealed with 3 coats of high quality sealer with the final coat being a high gloss.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500
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Contact information

3405 Kietzke Ln, Reno, NV 89502

https://besthardwoodflooring.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
932490
Trade License Locale
CA
Trade License Authority
California Contractors State License Board
Trade License Expiration
01/01/1900
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Ceramic Tile

FAQ

Best Hardwood Flooring LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Best Hardwood Flooring LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Best Hardwood Flooring LLC offers free project estimates.
No, Best Hardwood Flooring LLC does not offer eco-friendly accreditations.
No, Best Hardwood Flooring LLC does not offer a senior discount.
No, Best Hardwood Flooring LLC does not offer emergency services.
No, Best Hardwood Flooring LLC does not offer warranties.
Best Hardwood Flooring LLC offers the following services: Custom Hardwood Flooring, Hardwood, Laminate & Tile Sales & Installation, Refinishing, Sales & Repairs. Stairs.

Contact information

3405 Kietzke Ln, Reno, NV 89502

https://besthardwoodflooring.com/

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 3:00 PM