Asphalt Driveways, Concrete Pouring and Repair, Excavating
About us
Asphalt Protectors is a fully bonded, licensed and insured contractor in Nevada and California. We thrive on being known as a full service asphalt paving business with a big emphasis on customer satisfaction and quality products. We offer new paving, asphalt repairs, sealcoating, crack filling, line striping, overlays, pothole repairs, private roadways, signage, speed bumps, asphalt maintenance and infrared repairs also known as seamless asphalt repairs. We want you, the customer to be satisfied. Therefore, we make every effort to make the project seemless. Our trained Field Supervisors layout the progression of the work well before the scheduled date and provide a plan to the client including the number of days to complete the job. Our uniformed crews will show up on the planned date and will be out on the planned exit date. At times there will be a change order for additional work or events that occur that may be out of Asphalt Protector’s control, but we make every effort to insure a smooth transition of the time and work. We have a reputation of starting the work and not leaving the job until the work is completed with quality. We offer a full service solution for all of your paving needs. Contact us for a free quote today!
Business highlights
40 years of trusted experience
Family Owned & Operated
Services we offer
Asphalt Paving in and around Reno, NV, Asphalt Repairs, Asphalt Pavers, Licensed Paving Contractor, Paving Contractors, Paving Contractor, Seal coating, Crack filling, Parking bumpers, Speed bumps, Line striping parking lot Lettering, Pothole repair, Skin Patching, Overlay, Fabric Overlay, Asphalt Grinder (with owned Milling Machine), Complete Removal & Replacement of pavement and asphalt, Over Excavation, parking lot and roadway Signage, Private roadwork
API is terrific to work with. They were clear communicators, responsive to my questions and their team is nothing but professional. They pack a ton of industry experience and capability and it really shows. Highly recommend working with their team.
Description of Work: They helped me assess damage in an asphalt job and gave me tons of useful information regarding the project.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph J.
07/2024
1.0
driveway pavers
+ -1 more
Horrible experience! Unless you are looking for paving that will start to crack a come apart within a year. During paving they damaged our gate and knocked down part of our retaining wall, and then tried to hide it. They did deduct the cost for repairs to the gate and wall they damaged from my bill, but now the owner is of the opinion it was a discount and he bears no responsibility for the crumbling mess they made of my asphalt. After completing the job they spent the next few months heating and trying to rework the asphalt in an attempt to remove the ponds and allow our driveway to drain, looks like crap, but it kind of drains now. So we've spent the last 2 year's trying to get them to address the Defective asphalt, I was recently told that the owner of API could care less about our issues and Asphalt Protectors is unwilling to stand behind their work. I should commend the sales staff though, I really feel they have tried to get the the owner to do the right thing. Now I guess we may have to start looking for quality contractor to replace our paving. What a Nightmare this is
Description of Work: Paving of my driveway
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$20,000
Response from Asphalt Protectors Inc.
While we always value and appreciate feedback from our clients, we are deeply disappointed when any client is not fully satisfied with our work, quality, or professionalism. This particular project had a lot of context surrounding it, and we were committed to addressing any issues during the time of the job. At the start of the project, the client was interested in saving money by installing the base materials themselves, which we agreed to. Unfortunately, when we inspected the job over Labor Day weekend before Tuesday's installation, the base preparation was not finished. To ensure the project stayed on schedule, our team rushed the work over the holiday to complete the base installation (at no additional charge), proceed with the job on time, and avoid wasted asphalt material already ordered (we would have had to back-charge the client, as the materials were already on order for the install date and unable to cancel). Additionally, we responded to issues raised multiple times, resolving any necessary fixes. One of our team members damaged his fence and gate with our equipment. We hired a contractor to fix the fence and fully repair the damage. After these repairs, we attempted to collect payment for the completed job. During this time, the customer refused to pay the total amount of the contract. We mutually agreed to settle for significantly less than full payment and void further contractual obligations. Our commitment to our clients is unwavering. We strive to ensure that all our work meets the highest standards. In the rare event that something falls short, we take immediate steps to address and resolve any issues or concerns, providing our clients with the reassurance and confidence they deserve.
Bobbie A.
08/2022
5.0
driveway pavers
+ -1 more
Excellent work. Good communication leading for the work to be completed and good communication to our residential .
Description of Work: Asphalt sealing.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mike A.
07/2022
5.0
concrete repair
+ -1 more
Their work was the highest quality. They're one of the best contractors I've known. They were knowledgeable, professional, timely, and great communication.
Description of Work: They did an assessment of a large concrete work.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Asphalt Driveways,
Concrete Pouring and Repair,
Excavating
FAQ
Asphalt Protectors Inc. is currently rated 3.8 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Asphalt Protectors Inc. accepts the following forms of payment: Check,CreditCard
Yes, Asphalt Protectors Inc. offers free project estimates.
No, Asphalt Protectors Inc. does not offer eco-friendly accreditations.
No, Asphalt Protectors Inc. does not offer a senior discount.
No, Asphalt Protectors Inc. does not offer emergency services.
Yes, Asphalt Protectors Inc. offers warranties.
Asphalt Protectors Inc. offers the following services: Asphalt Paving in and around Reno, NV, Asphalt Repairs, Asphalt Pavers, Licensed Paving Contractor, Paving Contractors, Paving Contractor, Seal coating, Crack filling, Parking bumpers, Speed bumps, Line striping parking lot Lettering, Pothole repair, Skin Patching, Overlay, Fabric Overlay, Asphalt Grinder (with owned Milling Machine), Complete Removal & Replacement of pavement and asphalt, Over Excavation, parking lot and roadway Signage, Private roadwork