GTS PROPERTIES

Property Management, Real Estate Agents

About us

We specialize in Genuine Thoughtful Service where we strive to give you the small town service in the big city. As a property manager I work hard to make sure your investment is working to bring you a maximum return, and as your agent weather you are needing management, buying or selling your home you will rarely go thru the transaction without knowing what to expect. My goal is to let all of my client feel comfortable to know that current or future investment are in good hands when you have Shirley and the GTS family helping you. Vacancy rating is at 1% and I need rental units as all my properties are FULL!! I am so positive I am what you need as a property manager that I will beat any price quote for property management that you have gotten. JUNE AND JULY 2016 SPECIAL 7% MANAGEMENT ON ALL SINGLE FAMILY PROPERTIES.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL PROPERTY MANAGEMENT, RESIDENTIAL LEASING, COMMERCIAL SALES AND LEASING, AND ASSISTANCE IN BUYING OR SELLING REAL PROPERTY. SERVICE AREAS TO INCLUDE ALL OF LAS VEGAS, NORTH LAS VEGAS, HENDERSON, SUMMERLYN,

Services we don't offer

Ask for details.

Amenities

Senior Discount

ask for details

Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.629 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
7%
3
3%
2
3%
1
10%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 29 reviews

Sylvia M.
09/2016
5.0
property management
  + -1 more
I was so frustrated when I called them after dealing with not getting all my rent previously. When I contacted GTS Properties they were so knowledgeable, there was so much legally that I needed to know and did not. I also learned how my investment was not living up to its full potential. Now over the past year I am getting rent every month and the tenant is now paying for repairs as well. The tenant started paying late but GTS Properties soon corrected that problem and then they were on time. The money I have saved by hiring this property manager has more then paid for them. They are great !! Call them you will be glad you did.
Description of Work: Property Management

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rod S.
07/2016
1.0
property management
  + -1 more
GTS Properties in my opinion should have their license revoked and not be allowed to operate in the State of Nevada or anywhere else for that matter. In July 2016, the Nevada Real Estate Division found that Ms.Ray submitted false documents to the Division and was sanctioned with a fine. This is public information and can be verified by contacting Nevada Real Estate Division. I have had to file numerous complaints with the State. You want to stay clear of this business !
Description of Work: I needed a reliable Property Management Company

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from GTS PROPERTIES
Yes you did file 2 complaints with the Real [Member Information Removed] Division. The first: You were upset that I would not fraudulently provide to the IRS moneys paid so I charged you the cancelation fee and transfer fee when you canceled your account. I provided all the documents to the division, and I was found no wrong doing by the real [Member Information Removed] division. So when they found no wrong doing by my part you filed another complaint. The second: That we would not provide your new management company with a copy of the lease renewal. When we heard of this, I looked through the file and found connected to the lease renewal the blank copy that was used for follow-up to the tenant to ensure the renewal (usually the blank form is discarded after the renewal was signed but in this case it was stapled to the renewal). During cancelation transfer the unsigned document was sent to the management company instead of the signed one. So the violation was and I quote "The division verified that this document (lease renewal) was given to Mr. [Member Name Removed]'s new manager with no signatures and undated. The division has verified the tenant did not sign this document." There was no charges of false documents to the division The Real [Member Information Removed] Division in Nevada is very good at trying to monitor Realtors in NV and if there was a reason for me not to be in business they would come and closed my doors asap.

Jennifer P.
12/2015
5.0
property management
  + -1 more
We are only a couple weeks into this working relationship but so far I am happy. Hope we get a renter soon!
Description of Work: We signed a contract for GTS to manage our property for 1 year on 11/25/2015.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from GTS PROPERTIES
Thanks so much [member name removed] for your confidence. I will continue to make sure the service is all you expect and more. I hope for a tenant quick as well.

Robert R.
08/2015
5.0
property management
  + -1 more
They were on time, friendly, their pricing was reasonable. I did not end up using them for the service, but would recommend them to others.
Description of Work: I looked into their services for some rental properties that I own.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GTS PROPERTIES
Thanks for contacting us and please keep us in mind for all your future Real Estate needs as we are a full service company, and investments are our area of expertise.

Jiro N.
06/2015
5.0
property management
  + -1 more
Excellent, got prompt return of tenants.
Description of Work: Excellent honest property management with down to earth reasonable solutions and preventative suggestions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rachel S.
03/2015
5.0
property management
  + -1 more
I spoke with Shirley at length regarding the possibility of renting my home in Las Vegas. At the time I was living in New Orleans and needed a property manager. She was extremely knowledgeable and helpful and had I needed to rent my home I would have used her company. As it turned out we moved back to Las Vegas so I did not need to rent my home. If we do need a property manager in the future I will definitely contact Shirley.
Description of Work: I did not end up needing the service of the provider at this time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GTS PROPERTIES
Thank you so much [members name]. I am glad I was able to assist you in your decision. Please let me know if I may further assist you.

Irvin G.
01/2015
5.0
property management
  + -1 more
GTS has performed high tech & professional service for years on my rental property.
Description of Work: Property management.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,040

Response from GTS PROPERTIES
Thanks for the confidance.

Robert K.
12/2014
5.0
property management
  + -1 more
On initial contact in May we discussed terms and cost for their property management services. Shirley Ray was very friendly and professional. There was nothing unusual about the contract they use or the services they provide. Their management fee is reasonable and so far everything has gone well. One comment. The property had a long term tenant who was used to dealing directly with the previous owner. He was very reluctant when told he now would be dealing with an agent. However, after 6 months I have not heard from the tenant which tells me he is not unhappy with GTS.
Description of Work: I contacted GTS about managing a rental property I was purchasing. They agreed, we signed a contract, and they've now managed the property for nearly 6 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LLoyce L.
11/2014
5.0
property management, real estate agents
  + 0 more
We were new to the Las Vegas area . We were looking for a place to rent until we decided if we wanted to stay in the area. Shirley Ray and her staff were excellent in locating the exact place for us to rent. Our list included a two bedroom apartment or Condo, out of the downtown area but near shopping areas, and in our stated pricing budget. She found the perfect place right away! They were very helpful and worked diligently to make sure we were pleased. We have three Wal Marts within a three mile area, two Sam's Clubs, a Costco, Medical Clinics, grocery stores, Banks, eating cafes and fast food places, etc. Who could ask for more!! When we decided we were going to stay in the area we contacted them again to help us buy the place. It was a complicated process. The lady who was doing the paperwork, at the mortgage company, was a royal pain in the behind and lazy too!! Shirley and her staff stuck with it and got us a tremendous deal. When things got tough Shirley and her group plowed right in there and pushed right back. Not only did they work hard for us but when we got called out of town with a medical emergency and I needed help with problems that were pertaining to the Las Vegas area. I felt comfortable calling their office and I got excellent service. They were a God send in that trying time!! Thank you Shirley and the gang!!!!. LLoyce Lovett
Description of Work: First helped us find a place to rent and then to buy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from GTS PROPERTIES
[member name removed] I want to say thank you so very much and I thank you for being a part of our GTS Family. I look forward to your visits.

David R.
04/2014
1.0
property management
  + -1 more
I actually spoke to Carla after calling to inquire about leasing services. Carla was nice enough but essentially was unable to assist saying that either Shirley or Rodney would need to get back to me. Okay no problem except now several days later still nothing. I have a vacant house I was trying to find a new leasing agent to help me with in the Las Vegas area but this company will not be it. You have to return calls, doesn't get any more basic than that!
Description of Work: Nothing.

Rating CategoryRating out of 5
responsiveness
1.0


Response from GTS PROPERTIES
Carla is not a Realtor and can not talk to you. We did get your message and when we tried to call back the number was not working and it was verified to be the number given. Sorry.

Tim H.
04/2014
5.0
property management
  + -1 more
I contacted Shirley to help me rent out my home. She was very prompt in all of our communications and immediately went to work to help educate me on the process. The initial set-up fee was $200 and $100 each month for advertisement until a renter was found. Shirley guided me in helping make the house renter-ready. She discussed the value of a home warranty. She out-sourced necessary improvements including painting, carpet cleaning, landscaping, and overall cleaning. She provided me with her professional opinion on what should be done and provided estimates from trusted businesses. Shirley found a renter within 2 months of first contact. Throughout the process, she kept me wll informed and made sure I was comfortable with every step of the process. Her monthly management fee is 8% of the rent or $85/month. I am very happy with her efficiency and professionalism. I would recommend highly recommend Shirley and her team.
Description of Work: Property management including getting my home ready for a renter, finding a renter, and being the point of contact for all interactions with the renter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Terry C.
04/2014
4.0
property management, real estate agents
  + 0 more
They were fine. This company was a good a company to deal with, and im happy with their service.
Description of Work: Property Management.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Irvin G.
02/2014
5.0
property management
  + -1 more
GTS found a good tenant for me and they have handled all of the issues that generally come up between renter and landlord for me without my needing to get involved. They could however be a little more hands on in getting notified by the HOA for those issues generated by the tenant that come to their attention.
Description of Work: GTS provides property management for my property in North Las Vegas

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from GTS PROPERTIES
I am glad you are happy. In response to your concern some HOW'S will not allow responses to come to me so that is why I request the owner to forward to me and I deal with it from there

Lisa T.
02/2014
5.0
property management
  + -1 more
Shirley has been an outstanding property manager for me. She found qualified renters very quickly and has dealt with any issues that came up . I did not want to have to worry about any issues with my property since I am out of state. Hiring Shirley has allowed me to not have to worry! Her fees are very reasonable as well. I was so pleased with her as a property manager that I also used her as my Realtor on another property I recently bought. She did a great job with that transaction as well. I highly recommend her services. She is very honest and straightforward in her business dealings.
Description of Work: I hired Shirley Ray at GTS Properties to rent and manage for my townhouse in Las Vegas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lynn O.
07/2013
5.0
real estate agents
  + -1 more
We had a consultation with Gts Properties. We have not yet decided to take on their services at this time. They are very positive and professional.
Description of Work: We had a consultation with Gts Properties.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Denise L.
04/2013
5.0
property management
  + -1 more
I had a horrible experience with my last tenants and property managers. In fact if I could name these companies-trust me, I would (ethically I realize that would not be allowed) . My last tenants were placed in my home and they proved to be very irresponsible. At the same time I had a horrible property management company that allowed my ex- tenants behavior to exist with no support to me from the property managers. How twisted is that! This property management company was and is still a huge corporation, and at that point in time really did not take an interest in my home simply because they were too busy managing 1000 (or more) other homes. The only thing that I saw that was consistent with my last property management company was that they took their share of monthly fee's out of my tenants check on time. The ex-tenants check was always late so they also took out late fees as well (which really didn't leave me with anything because I always had to add to make up what was lost. So there wasn't any profit made. Do you know how emotionally draining that is??? So it was very important to me to find a professional and qualified property management company who could support me and be honest with me when it came to the decisions made on my home. Also equally important was to find tenants who were qualified to rent my home. The first time that I spoke over the phone with the owner, Shirley Ray- I knew that she was the one! I did not need to look any further for anymore property managers. GT.S is very professional and "stepped up the plate" when it came to my home cleaning process (before my new tenants moved in), changing all locks, re-coding my garage door opener and all paperwork that was provided to me. On top of that, G.T.S got some really nice and qualified tenants for my home, which put me at ease. Ever since becoming one of G.T.S clients, I have had no problems or issues, and have been very very pleased with the property management company. Keep in mind that I live out of state and had to go through 3 property management companies that were all horrible. G.T.S has brought me some piece of mind and I will give my property management company an A+. G.T.S is very knowledgeable about the home marketing industry in Las Vegas, and will explain things to you in an honest way. Being that my family and I are in another state- you have to understand piece of mind is very important! Not only is the staff wonderful, but the owner is a wonderful professional whose main goal is to professionally make sure that the home owners, qualified tenants, staff and the community are all on the same page. In other words, that things are done right! I have had not one issue with G.T.S, and I love that! So if you are looking for a company who can manage your home, apartments or anything else, look no further because G.T.S is the company that you really want to have overseeing your property, and on your side.
Description of Work: G.T.S has been consistent with any services provided on my home. Whatever G.T.S said needed to be done, it was done without any hassle. I did not have to call or re-call them on any services. There has been a professionalism on the part of G.T.S, whether it is with their staff or the owner, Shirley Ray. I would recommend this company to anyone who is looking for a new property management company, because they treat your home as their home-and that is VERY IMPORTANT! They are upfront and honest with you, and that is equally as important!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edward L.
03/2013
5.0
property management
  + -1 more
tShe had a renter in within 30 days.
Description of Work: I have an executive home I needed to rent . I never rented a property and had no idea how to even start the process Shirley took me through from the first step of the description of the house, to advertising to the interveiw of renters and all the paperwork. She did all of these steps in a efficent and totally professonal manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sherille C.
03/2013
1.0
property management
  + -1 more
I called the office to inquire about property management services for a rental home in Las Vegas. The staff member could not answer any questions, but said he would leave a message for the owner/manager to call me back. I never received a call back from anybody. Either the owner/manager did not get the message or was too busy for new clients - but I wouldn't hire for either reason.
Description of Work: N/A

Rating CategoryRating out of 5
responsiveness
1.0


Response from GTS PROPERTIES
I keep a call register and went back and looked at it and if I recall properly the number we had to call back was incorrect and I did not have any other numbers or email to follow up with you. But in good faith if you would contact me and give me another chance I will gladly give you a 200.00 credit. I am sorry for any mix up. I am sure GTS Properties is the place you can trust to assist you in all your Real Estate needs.

Kenneth R.
02/2013
5.0
property management, real estate agents
  + 0 more
I am very pleased with my experience. Shirley was very professional in helping us with our purchase and management of our new home. She helped us through the buying process and our property is now listed and already getting applications! My start up costs were minimal compared to others and her management fee was a fair price. I will be referring her to others.
Description of Work: Property Management and Real Estate

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William F.
01/2013
3.0
property management, real estate agents
  + 0 more
I have a contract for a year. I've been with them for 3 months and they haven't rented my property yet, which is disappointing. They are professional. I think they will do all right. They charge $200 to set it up and $100 a month for advertising.
Description of Work: I use GTS Properties to handle my rental properties.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Alan B.
12/2012
2.0
real estate agents
  + -1 more
My plan was to buy several properties in the Las Vegas area. Initially, she gave me a good tour of the area, and provided some useful information. However, I was buying houses for investment, and in order to do my analysis, I needed rent comps. It was taking 4-5 days to get this information. In a market where the good deals were going off the market in less time than that, it didn't work for me. I moved on to another broker, and have closed on one house, and have another in escrow. Because the Las Vegas market is so hectic, I don't think it's realistic to expect immediate replies. However, the timeframe to reply basically took me out of the market. The service level was unacceptable.
Description of Work: I engaged GTS to be a real estate agent. Services performed is relative because I don't think she performed.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0


Response from GTS PROPERTIES
customer I am sorry that you were not happy, and if I recall we wrote several offers on properties that had multiple offers on them and someone else won the bid on them. You had mentioned a approx price for rent that you wanted and I was forwarding you available homes that would get the approx rental rate you were looking for, but when I would forward you the available listings that are available (1 time about 30 available) you wanted a rental comp ran on all of them and we did not even view the home yet. Accual rental comps are ran after we know you want to make a offer because all the listings sent to you we know are not going to be what you will do a offer on. Sorry and I wish you all the luck with your endevors.

Dana B.
08/2012
5.0
property management
  + -1 more
The did a great job. I would use them again. This job was for my father and I do not know what the fee was.
Description of Work: Property managment, getting bids for clean up and repair, listing property, showing property, choosing a tenant and managing the lease and ongoing rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GTS PROPERTIES
I so love your dad. He is also a pleasure to work with. Please let me know if I can help you further. Also thanks for the confidiance

Julie H.
06/2012
5.0
property management
  + -1 more
They do a good job and keep us informed about what is happening. They found us a great family for renters.
Description of Work: Rental property management. Also supervised services for our property like a/c repair and landscaping.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from GTS PROPERTIES
Thanks. It is my top priority to make sure all of my clients get the best service possiable and it pleases me to know I am doing my job.

Charles L.
02/2012
5.0
property management
  + -1 more
They were responsive, professional, and professional.
Description of Work: They gave us an estimate to repair a house.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay C.
01/2011
5.0
property management, real estate agents
  + 0 more
GTS Properties was friendly, professional and tough when required with a tenant. They have been responsive to my questions and concerns.
Description of Work: I hired Shirley's firm to manage a property I inherited in Las Vegas. They have handled a difficult tenant in a professional manner. They advertised and showed the property during a long vacancy in the recession, and finally found a suitable new tenant. They have managed the property since July 2009. They charge me 9% of the gross rents or $85.00 per month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from GTS PROPERTIES
I thank you Member for all of your confidance and support. I hope I can keep providing the service you deserve on all yor Real Estate needs.
    • 1(current)
    • 2

Contact information

2475 W Cheyenne Ave Ste 140, North Las Vegas, NV 89032

www.gtspropertieslv.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Property Management,
Real Estate Agents

FAQ

GTS PROPERTIES is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

GTS PROPERTIES accepts the following forms of payment: Check,Financing Available
No, GTS PROPERTIES does not offer free project estimates.
Yes, GTS PROPERTIES offers eco-friendly accreditations.
No, GTS PROPERTIES does not offer a senior discount.
Yes, GTS PROPERTIES offers emergency services.
No, GTS PROPERTIES does not offer warranties.
GTS PROPERTIES offers the following services: RESIDENTIAL PROPERTY MANAGEMENT, RESIDENTIAL LEASING, COMMERCIAL SALES AND LEASING, AND ASSISTANCE IN BUYING OR SELLING REAL PROPERTY. SERVICE AREAS TO INCLUDE ALL OF LAS VEGAS, NORTH LAS VEGAS, HENDERSON, SUMMERLYN,
Ask for details.

Contact information

2475 W Cheyenne Ave Ste 140, North Las Vegas, NV 89032

www.gtspropertieslv.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM