1st Choice Flooring

Terry (sales associate) was very knowledgeable and very patient. I had entered the store long before the into move into my home was to take place (it was a short sale.. a lot of clean up and demolition of the old flooring) and Terry assisted me in finding the perfect floor for my taste. He allowed me to take the sample of the tile and laminate with me that I was thinking about purchasing. I had price shopped at many other companies and he gave me a estimate up front, which beat or was consistent with competitors. When he came to measure and look at the job at hand, there were several variables he hadn't included in the estimate. To my pleasant surprise, he held true to the estimate and a considerable amount of extra work was done at no extra charge. He was true to his word on the estimate and said he wanted me happy and wanted my business. His sales approach was very refreshing, because he was very "low key"... NO sales pressure whatsoever! He knows he represents an honest, reputable company and his product and team work ethic speak for themselves. His "demo" crew worked in the home with very little a/c during the week of 118 degree temperatures and were very professional and courteous and never once complained. In fact, they had to do an extra day's worth of work to get the job done correctly and they did it at no extra cost to me! The installers were every bit as professional and courteous. They made sure I was happy with the installation and insisted I be as "picky" as I needed to be, since I was the one who would be living with and looking at the flooring long after they left. I would absolutely recommend this company to anyone who wants a beautiful job done. My floors are gorgeous!