One of our AC unit went out causing the Breaker to trip. I call our Warranty Company and they sent WANN MECHANICAL out to do it. When the "technician" walked in the doctor he ask what was happening. I explained and he told me that it might be the compressor. The way he said it I knew right then and there he wasn't interested in doing the work. He went up on the roof to check the AC unit out and he opened a couple of the panels up and came back down and told me that the unit was fine, it was a problem with the electrical. I replaced the breaker and we also had a electrician come out and the only problem they found was the AC "technician" left the panel on the AC unit for the Breakout connector open. Another AC company came out and found that the Control Board on the AC Unit was shorted out and burnt up, this was one of the panels that the Wann "technician" did NOT open. We have been without this AC unit for over a week now partly because the "technician" from Wann could not or did not want to do his job. I have made sure that the warranty company I used does not ever send another Wann "technician" out to fix our units.
Description of Work: Warranty AC Repair
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Michael N.
01/2014
1.0
heating & air conditioning/hvac
 + -1 more
. The technician was nice enough but could not fix our heating system. He came out three times and would not arrive until after 5 or 6 pm each time. He replaced the inducer and circuit board with used parts that took days to get and he claimed they were new. Do not use unless you want to hire someone else to come repair his mistakes
Description of Work: Heat was not working in house. He replaced circuit board and inducer. Service was covered by insurance except the $60 deduct.
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Service Categories
Heating and Air Conditioning
FAQ
Wann Mechanical is currently rated 1 overall out of 5.
No, Wann Mechanical does not offer free project estimates.
No, Wann Mechanical does not offer eco-friendly accreditations.
No, Wann Mechanical does not offer a senior discount.
No, Wann Mechanical does not offer emergency services.