The Paver Guy

Excellent. Punctual, professional and did great job. Have more to do in future and will use them again.

It's been a little over two years and the driveway is still absolutely gorgeous without a bit of shifting or sinking.

First day we waited all morning for the people to break up the concrete. By the time the workers finished installing the pavers, it was dark outside. Next morning I went out and EVERY paver was scratched. Sent in pictures to Bryan. He stated that the sand that was used contained small stones and pebbles. He stated he will come back in a couple of weeks and remove all the pavers and lay down a new batch. Forward to April of this year and some of the pavers are chipping and cracking. I have been trying to get these replaced with no luck. My e-mails and phone calls either go unanswered or am told by Bryan that he will send a crew out "next week". Unfortunately, that week never seems to come. My next step is to file a complaint with the Nevada State Contracting Board and have them come out and look at these defective pavers

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This review is one of the most difficult one for me to write. As other reviewers indicated, their work is outstanding, deserving an A. But their sales side deserves an F, generating an average score of "C". Bottom line: ask for an experienced sales person, not someone they just hired 3 months ago. Details: Work done by The Paver Guys ? Guillermo, Alex, and Jose ? was FABULOUS -- thorough and complete with gorgeous results. Courteous and professional, they incorporated current paver pattern into the new corners and curves so that the new pavers seamlessly integrated with the existing patio. This was the part I was worried about the most and they made it look effortless. They did the work in a few hours what would have taken me at least a couple of weeks of evenings and weekends. I generously tipped them for a job well done. The sales, estimation, and scheduling process is another story. Although Joe quoted $1500 to do the entire job with us providing the pavers, the first thing Michaela said when she met with us was, ?We don?t do any job for less than $2500.? We should have known that this inauspicious introduction to her was just the beginning. But, trusting as we were, we gently reminded her of Joe?s voicemail message, even offering to play it for her if she?d like. She said she needed to check back with the office. She also indicated that they?d lay down the Type II and sand over that, both provided by The Paper Guy as base material. She finished her visit by making her measurements. After trying to get the job scheduled over 4 weeks, the day finally arrived. I was surprised to hear that they?ll be dropping the sand off the day before. I asked about Type II. Pam first stated that only sand was needed but got Michaela on the phone. Michaela said Type II will come from the pile that we had in the backyard. I explained to her that the pile is gone and we never talked about using that as type II since it had huge rocks and needed to be sifted. Next thing I know, she sends me an email indicating that they?ll supply Type II at a cost of $250 additional. I was flabbergasted with the price increase since Type II is probably the cheapest material on earth. Having waited 4 weeks and with time running out, I replied, ?OK?. During the middle of the work, the crew ran out of Decora pavers due to about 35% waste from cutting on both sides of the paver pathway to make way for Holland pavers. The crew said I needed to get 240 additional Decora pavers. I suggested to them that they reuse the remains from one side for the other side in order to save on the pavers. From my square footage calculations, that should have worked for remainder of the area left. But we compromised and I agreed to get 120 additional Decora pavers, which cost $108 more. Now we?re up to $1858, getting closer to the $2500 minimum Michaela originally wanted. As the work was nearing completion, Michaela called to let me know that they?d need to charge for 60 additional square feet of work. I explained to her that the square footage did not change, just that the material estimate was off due to the 35% wastage. She then wanted to charge for providing the material. I explained to her that I went and got the material myself. Lastly, she wanted to charge for the transportation of the material. I, very calmly, told her that I actually drove my own vehicle to deliver the pavers. She responded with, ?Oh.? Michaela came out the next day with her measuring wheel and redid her measurements. She was surprised that the numbers came out exactly the same as when she first made her measurements. I was just happy to pay $1750 before price went up again.

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The Paver Guy did a beautiful job on our pavers for the front porch and front walkway. Very professional in their work, from the salesman to the installer. I would definitely recommend and use the Paver Guy again

Very professional. Did everything as promised and more. Highly recommend!

No service was performed by this provider!

Immediate response with estimate. Work started in a timely manner and they followed our design. Patio is beautiful and exactly what we wanted. We now have a very usable space that everyone thinks is awesome! Thank you Paver Guys!

He did pretty good. The service was good, the work was good, and he was very focused. The price was pretty good. Everything was real nice, and he left it neat. He was very punctual and professional.

2 man team had the job finished in 1 day. Amazing work done the correct way. Very pleased. Highly recommend.

Beautiful 3-color driveway and walkways... fast, efficient & professional! Lots of comments from neighbors in our HOA! Love the Paver Guy... he is a man of his word!

Seamless, they were on time, they worked fast and outcome was beautiful.

My experience went very well. He was very professional and knowledgeable. He was also great with the follow up afterwards. The pricing was reasonable and I was pleased with the outcome of the service. I plan on using this company again in the future and would recommend him to others.

Very responsive. Due to family emergency I had to leave in middle of job. They were very understanding.

Very good. Roger the supervisor is very good to work with and the workers that did the job were cordial and skilled. The crew worked really fast. When the job was completed and before the crew left Brian the company owner came by to look at the job. I would not hesitate to use this company again.

Excellent service. On-time and was able to work with our busy scheduled. The work was completed in 2 days. He also gave us idea to get the sidewalk done at the same time. Everything came out as expected. The job site was cleaned after work was completed. I would use the services again for any future projects.

I requested quotes from 8 different companies to handle varying levels of backyard services. Most companies sent a salesman who would measure the yard, take a few pictures, and say "we'll get back to you in a couple weeks with a price, and we will start a couple weeks after that." The few that would actually hesitantly give me a ballpark figure were so general that I felt like they really didn't have a clue. Enter the Paver Guy. Brian initially showed up on time, listened to what I wanted to do and left me with a brochure to allow me to choose which style of paver I prefer (the ONLY company that did this). He also gave me a per-squarefoot price on paper before leaving, noting that work can be completed over the course of 2 days and could start a day or two after. I got the quote Friday, work was completed the following Friday, just before the x-mas holiday. I simply could not be happier with the work. The pavers look great, match the house, and transforms the whole backyard into a great usable space. His employees were courteous, clean, quiet, and extremely professional. Brian / The Paver Guy specializes in pavers, and i'm glad I made the choice to have him do the work. Much better piece of mind than using a landscape who "can also do pavers". As the quotes from the other bigger "do-it-all landscape" type companies come in (2 weeks after my work from Brian is completed!), i'm blown away by the great deal The Paver Guy is, as his price has come in below every other quote received. Highly recommend, can't say enough about the experience!

Since we were living out of town at the time the house was being built, we had to make all the plans and arrangements either by phone, or mainly through eMail. We selected a paver by Belgard, which you can see on their ( http://www.thepaverguylv.com/ ) web site. Our color and style can be seen on their web page that shows a patio and says ?Enjoy Life?. Anna and Brian are both such a pleasure to work with. Since our house was still under construction, we did not have an exact start date we could give them, however, they were VERY flexible working with us in every regard. I was concerned about drainage out of the back yard, but they assured me that it would turn out nicely, which it did. Their team was on site and working by 7:00 am and finished before 1:30 pm. The project REALLY turned out beautifully. I would TOTALLY recommend these guys for any paver project you have. We will likely have them replace our concrete driveway with pavers at some point as well. THANK YOU Anna, Brian and the entire ?The Paver Guy? team for the beautiful patio !!!!!

They are extremely professional and punctual. They only take a limited amount of jobs a month so they give special attention to each project they are working on. They are on top of their jobs, they have it down. I would use them again in the future every chance I could.