It was terrible. They have put shutters in two homes for us. The first time, things went well. We were happy with the quality and work, so when we moved again, we called the same company to install our shutters again. This second time was awful!!! The owner moved to Utah and has left his company here in the hands of the most incompetent people. The girl that answers the phone can barely put a sentence together, never the less help with any questions. I had to harass them every couple of days to even find out when my product was coming in because it was way over the 6 weeks they told me it would be. My appointment was in the morning and they showed up late afternoon after I called. Then, when one of the shutters broke in the house they never guaranteed their product as they said they would. My shutter is still broke and the company won't even return my calls or come and to fix it. I even called the main office in Utah and still, no response. I joined this sight specifically to write this review. I would never use this company or recommend it again.
Description of Work: Made and installed shutters in our home .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$13,000
MARVIN P.
05/2011
5.0
window treatments
 + -1 more
. They did a decent job. They are good and they are reliable. We did interview some other companies but we picked this company. We found them on Angies List. We would use them in the future.
Description of Work: . I used SUNDANCE SHUTTERS & BLINDS to put up vertical blinds in the kitchen and in the office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Ginger A.
05/2011
2.0
replacement windows, window treatments
 + 0 more
A representative came to my home and measured the windows I needed window treatments for and said he would send a bid to me. He had no samples, did not send a bid, and did not follow up in any way. This was a frustrating experience and I would never contact this company again.
Description of Work: No services were performed.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Karen T.
04/2011
5.0
replacement windows, window treatments
 + 0 more
The price seemed reasonable. They did very well. I would recommend them.
Description of Work: They installed shutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Stacy P.
11/2010
4.0
window treatments
 + -1 more
Very good
Description of Work: The salesman was very punctuall actually early. He was very helpful and knowlegable. He was efficent and easily guided me toward products and colors that could work for us.. Although we did not use their product at this time I felt he didn't try to up sell me on any item.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Muzaffar A.
07/2010
5.0
replacement windows, window treatments
 + 0 more
It went very well overall.
Description of Work: We had been planning to put shutters on our windows ever since we moved into our house which was about 2 years ago. We met a few salesmen from different companies and selected Sundance. We found them to be very professional, Dave gave us the information we needed, and explained different products/options. He did not try to sell us the most expensive product. It is beautiful and we are very happy with the end result. The only thing that made us a little unhappy was that they were not on time on the day of the installation. Overall, we had a great experience, and strongly recommend them.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Window Treatments,
Windows
FAQ
SUNDANCE SHUTTERS & BLINDS is currently rated 3.9 overall out of 5.
SUNDANCE SHUTTERS & BLINDS accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa