Response from Squeegee And Me Las Vegas LLC
Hi [Member name removed] Thank you for this review on Angie's List. We do take all reviews very seriously and will learn from any mistakes that we have made. I really do apologize if you were dissatisfied with the work that was performed at your home. A few words in our defense. You did purchase the $140 Angie's list special from Angie's List and got into contact with us. We did schedule you in back in MAY and came out and gave you a free written estimate prior to starting the job. You were scheduled on your date that you had requested, and we actually called you to see if we could get there a little bit earlier. You said that was fine.The $140 special was for 15 Windows, 10 Bug Screens and the tracks to be cleaned out. Our special states that any other windows and solar screens would be additional. You had 27 Windows, 19 Black Solar Screens and 6 Bug Screens. After we gave you the estimate we knew you were not going to be happy to see the price go up. So now instead of it only being $140, the price just went up. We spoke about it and you said that was fine. After we had finished up with your windows, screens and tracks you told us that you were going to have to put a review on Angie's List about the experience. We did not see this review coming. We do take our jobs seriously and always strive to be the best at what we do! If you only wanted the 15 Windows and 10 bug screens to be cleaned up with your tracks the price would not have changed. Again, we do apologize if there was any miscommunication with the pricing. Two Guys & A Squeegee Window Cleaning