SoClean - Pool Cleaning & Service

I had a technician come out from SoClean LLC and he disassembled my pool filter, wasn't able to get it reassembled then told my wife he found some bolt that wasn't OEM and he couldn't get it back together. Tried to say that it now voided my home warranty and left with the filter disassembled. I received a phone call at work from my wife in tears because the technician was extremely irritated and unprofessional. He made completely false statements. Luckily I put the filter back together the next day. What kind of technician takes something apart and leaves without putting it back together. Without a follow up phone call or anything. DO NOT USE SOCLEAN.

Normal guy showed up 2 weeks in a row also waiting for owner Jim to get back with either one so we could move forward. This never happened and so I called and Jim failed to call back. My pool pump has not ran for over a week. no phone call back. Done

Perfect, I can’t tell you how pleased I was with their work.

Company was recommended by previous owners of the home we moved into. The technician clearly did not take care of their pool well. After weeks of emails, calls, and no response, we had another company come in to help us clean the pool and filter, which had turn green and smelled horrible. Most filters are cleaned 3-4 months, the other company we brought in estimated that the filter hadn't been cleaned in well over 6 months. When we called him again to ask him for more details on how he had wired the breakers, he said he was not willing to come out even if we paid him, and that he had only been cleaning the pool before because he was friends with the previous owner. Incredibly unprofessional and would not recommend at all.

Jim was AWESOME! My pool had a ton of calcium build up especially at the waterfall area. It was really thick. Jim showed up the day after I called him and we got to work draining my pool that day. The next morning he and Mona were there ready to work. About four hours later my pool looked BRAND NEW! I forgot what it looked like. Jim even taught me how to turn on my heater (I didn't know how). He was great. Very nice man, even contacted me a week later to make sure everything was okay. I highly recommend them.

I'm always happy with service from this company. I've had alot of pool companies in the past and this by far the best 1. He doesn't nickel and dimes u.

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