I had a technician come out from SoClean LLC and he disassembled my pool filter, wasn't able to get it reassembled then told my wife he found some bolt that wasn't OEM and he couldn't get it back together. Tried to say that it now voided my home warranty and left with the filter disassembled. I received a phone call at work from my wife in tears because the technician was extremely irritated and unprofessional. He made completely false statements. Luckily I put the filter back together the next day. What kind of technician takes something apart and leaves without putting it back together. Without a follow up phone call or anything. DO NOT USE SOCLEAN.
Description of Work: Home warranty service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
Jo Ann G.
08/2018
4.0
pool cleaners
 + -1 more
Normal guy showed up 2 weeks in a row also waiting for owner Jim to get back with either one so we could move forward. This never happened and so I called and Jim failed to call back. My pool pump has not ran for over a week. no phone call back. Done
Description of Work: Within my monthy service I need to have filters cleaned and leak detected
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$120
Dave G.
01/2018
5.0
pool cleaners
 + -1 more
Perfect, I can’t tell you how pleased I was with their work.
Description of Work: Pool motor
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alice K.
06/2017
2.0
pool cleaners
 + -1 more
Company was recommended by previous owners of the home we moved into. The technician clearly did not take care of their pool well. After weeks of emails, calls, and no response, we had another company come in to help us clean the pool and filter, which had turn green and smelled horrible. Most filters are cleaned 3-4 months, the other company we brought in estimated that the filter hadn't been cleaned in well over 6 months. When we called him again to ask him for more details on how he had wired the breakers, he said he was not willing to come out even if we paid him, and that he had only been cleaning the pool before because he was friends with the previous owner. Incredibly unprofessional and would not recommend at all.
Description of Work: Pool needed to be drained and cleaned, and quote for general maintenance.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Jamie S.
04/2016
5.0
pool cleaners
 + -1 more
Jim was AWESOME! My pool had a ton of calcium build up especially at the waterfall area. It was really thick. Jim showed up the day after I called him and we got to work draining my pool that day. The next morning he and Mona were there ready to work. About four hours later my pool looked BRAND NEW! I forgot what it looked like. Jim even taught me how to turn on my heater (I didn't know how). He was great. Very nice man, even contacted me a week later to make sure everything was okay. I highly recommend them.
Description of Work: Cleaned all the calcium and water stains off pool tile.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$588
Dawn G.
04/2016
5.0
pool cleaners
 + -1 more
I'm always happy with service from this company. I've had alot of pool companies in the past and this by far the best 1. He doesn't nickel and dimes u.
Description of Work: Jim takes care of my pool weekly. Does a great job and even though I'm picky and a pain he doesn't get annoyed. Last year he cleaned my tile and 9 months later the calcium came back and cleaned it 4 free .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan S.
06/2015
5.0
pool cleaners
 + -1 more
unknown
Description of Work: They are fast and efficient and they handle special requests.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pool and Spa Service
FAQ
SoClean - Pool Cleaning & Service is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 3:00 PM
SoClean - Pool Cleaning & Service accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
Yes, SoClean - Pool Cleaning & Service offers free project estimates.
No, SoClean - Pool Cleaning & Service does not offer eco-friendly accreditations.
No, SoClean - Pool Cleaning & Service does not offer a senior discount.
Yes, SoClean - Pool Cleaning & Service offers emergency services.
No, SoClean - Pool Cleaning & Service does not offer warranties.
SoClean - Pool Cleaning & Service offers the following services: * Tile Brushing * Chemical tests and balancing * Surface netting * Vacuuming * Debris removal from skimmer baskets and pump strainers. * Filter Cleaning * Acid Washes * Chlorine baths * Equipment repairs * Green to clean and algae removal