Service 1st Energy Solutions

I was happy with them. They cleaned up after themselves. They found problems I didn't know I had. They were nice guys. They spoke English.

They were very efficient and very professional.

I would definitely use them in the future as well

They do not charge for checking the products. They have been very responsive to any problems that I have had. They will answer any question I might have. They will come out and follow-up. They do fall checkups to make sure everything is operating properly. They also do spring checkup for the air conditioner. They are very punctual and very prompt to respond. They were very professional in my home when they did the work.

They were very professional and prompt. They recommended a few items to make my home more energy efficient and if I decide to do the work will give them first shot at an estimate.

Very highly rated, I was so disappointed with them, Salesman pushed me on using thermal protective spray on the inside part of my roof, and gave estimate for a New A/C system that was $3000 more, then the two other companies I had give me estimates as well. Teased me with "0%" financing, which turned out the interest I would have paid was added to the base price Salesman (Phil?) missed 2 appointments, and was late for the third. Would not use. Jonathan

They were professional and on time.

It was easy! Called, scheduled an appointment that was convenient for me. They came as expected and were very timely in there repairs and assistance. Thanks!

Rick and Eddie came to do the audit which took some time. Matt and Gary provided the results, wrote up the proposal, included a minor repair at no charge, and recommended someone to do other types of work. Louis and Juan sealed the air ducts, showed me material that had been left in the vents from the previous owner, and fixed the damper. Six months later I had a problem with the damper. I dreaded calling figuring I would just get the "run around". They came right out, fixed the problem, and didn't charge. Rene did the AC check up and tune up. $39 with coupon. All employees were professional yet friendly, explained what they were doing, and answered all questions. They cleaned up after every project and the cost was reasonable. I would definitly recommend them.

Their estimate was to provide either solar energy for the entire house and/or a solar water heater. They were very polite, courteous and responsive.

On 11/17/2011 I purchased an Angie's List Big Deal for a home energy audit performed by this company. Home energy audit was performed on my home on 11/29/2011. I was told I would have the completed audit report in 5 business days. A week later I received a call informing me the report was complete and they wanted to make an appointment to come by with the report. I informed them I was out of town and requested to have the report mailed or e-mailed to me. I was told by Yanette that the report was too complicated for me to understand and that I needed one of their sales agents to explain it to me. I assured her I was resonably intelligent and that I would call if I had any questions. She agreeded to mail the report. Over the next 60 days I made weekly requests to have the audit report sent to me. Each time I was told it would be done the next day, however Service 1st never produced he report On 1/27/2012, almost two months later, I received a call from Tracey Taylor with Service 1st asking if I was satisfied with their service. I updated him on the above. He apologized for the delay and assured me I would receive it by 01/31/2012. On 02/07/2011 I called to follow up with Mr. Taylor because I still had not received the report. He was unavailable but I was again told I would have the report the next day. On 02/14/2012 I filed a complaint with the Nevada State Contractors License Board. On 02/21/2012, Greg Welch with the Contractors License Board (702.486.1143) contacted me to report that Service 1st had agreeded to e-mail me the report. Only after being contacted by the Nevada State Contractor License Board did Service 1st release the energy audit I paid for almost 3 months earlier that same day.

They were very professional and explained everything that they were doing. I was very very pleased and impressed with them. I purchased a Big Deal with them and they did the whole thing of the house and they did some recommendations. I don’t remember how much they charged me but I remember that it was very fair. I would definitely use them again in the future.

They are fair, reasonably priced, and they do great work. They've always come out the day we've called them.

I have an annual contract with them for the maintenance of the air conditioning system. They are a great company, and I am very happy with them. I would definitely use them again in the future.

I'm so glad I did it! These guys were so professional, informative and responsive to my questions. The home was perfectly clean when they left, nothing to clean up after they left. They gave me information so necessary to keep our home efficient. This was a great Angie Big Deal. A 16 page report will be delivered to me with full explanations and suggestions. I would recommend this company to anyone that has a desire to understand their energy consumption/loss and how to lower utility bills. These guys are great.

The man came and he was very, very nice. He was on time, delightful, and patient. He checked the heating and cooling vents under the house per the big deal description. When they contacted me with the estimate, they advised that they were just too far away to perform the service. I was very pleased that he was not upset for the distance he traveled without being able to take on the job. They didn't charge me anything for the estimate and for that I am very thankful. I am amazed and happy with the company.

They tell you where you stand in regards to Nevada codes. They told me information that I didn't know. They explained things and helped me with ideas. They gave me tips. They were really knowledgable. They spent almost two and half hours at my home.

I tried to contact this company through their web site about 2 months ago. I never got a response to my e-mail. Last month, I tried, once more, to contact them using the e-mail provider on Angies List. I still haven't heard anything from them. If this is any indication of how they conduct business, I don't understand all the "A" ratings.

They were really good, very nice people. I plan to have them come out and do insulation toward the end of winter.

When we arrived in town to stay in our new home, we found one of the A/C units was not working. They came back, but were unable to fix it. The second day, another unit failed. They wouldn't even give us a list of the "service" work they supposedly did. We had to hire another company and redo the work. The second company said that Service First had not even properly clean out the pine needles. Just terrible.

He inspected it for free. I spent nothing. He was honest. He could have sold me a piece and could have done a temporary repair but he was honest. I like him. He was punctual and was friendly. I would use him again in the future.

Very professional and helpful. Very pleased with Rick.

The audit was comprehensive and professional. The report showed that the house was above average in weatherization and the cost of the products they offered would take too long to "break even". I think it would be more fair if Angie's had given more information on the companies products and services. I'm reticent to "buy" another such offering. Maybe this review is more about Angie's than 1st Energy.

Service 1st got it done as fast tas they said they would and unsuggested some things we were going to do.

We were generally pretty happy with them. They were very tenacious in going after the rebate we were entitled to, there was a delay and they help push that through. They did leave the house a little dirty but they came back, brought some cleaners, and cleaned it up.