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Sergeant Smith's Lockout & Roadside Svc Inc

Locksmiths, Doors, Auto Service,

About us

THANK YOU FOR SUPPORTING THIS AND OTHER VETERAN-OWNED BUSINESSES. An Angi SUPER SERVICE AWARD WINNER for virtually every year since 2006. Including 2021! 22 years of active Military service with an additional 16 years of Locksmith experience. Specializing in: REKEYING of Commercial and Residential LOCKS (and making KEYS), WIRELESS HOME SECURITY CAMERAS (like RING), Commercial and Residential ELECTRONIC and SMART LOCK SYSTEMS, UNLOCKING of most vehicles, Commercial and Residential LOCKED OUTS, GARAGE REMOTES and Programming, Unlocking of SAFES (depending on the type), Unlocking of CABINETS and FILING DRAWERS. FAST, COURTEOUS & RELIABLE services at an affordable price! Feel free to call or text 702-289-5555 any time. Respectfully, Sergeant Smith, MSgt., US Air Force, Ret. Nevada State Business License #NV20131153486.

Business highlights

19 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Retired Military Serving for Residential & Commercial Locksmith & Minor to Medium Roadside Services

Services we don't offer

Towing. But can get you connected to towing if needed.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 76-100 of 115 reviews

Julie Z.
03/2022
5.0
locksmith, home security systems, security windows, property management
  + 2 more
Locksmith Outstanding Service.
Description of Work: Locksmith Expert

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much for your business [Member Name Removed]. I appreciate the opportunity to take care of what you needed done. Super glad everything worked out perfectly. You take care. 😎

Kevin B.
07/2021
5.0
locksmith
  + -1 more
Extremely great service 👍
Description of Work: rekey
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
My pleasure. Thank you.

MARGARET G.
07/2019
3.0
locksmith, doors
  + 0 more
No return call or email. Sorry
Description of Work: No one ever called me back.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Hello Miss [Member Name Removed] we hope all is well. We’re very sorry we missed your call but we have no record of it or of any message left in voicemail. If you still need service we would be more than glad to help you or if you could show us what number you called from so we can see what happened would be greatly appreciated. Once again we’re very sorry we missed your call. It’s something that doesn’t happen very often and we still hope that we can help you now or in the future. Thank you very much for choosing to call us and take care. :-) Respectfully, R. Smith Sergeant Smith’s Lockout

MICHAEL G.
01/2018
5.0
locksmith
  + -1 more
Great service and advice
Description of Work: Replace locks for move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much [Member Name Removed]. It was a pleasure working with you. :-)

dawn K.
06/2013
5.0
locksmith
  + -1 more
Ron was great, on-time and professional yet personable! I have his business card and will be recommending him to all I know. Over all a great guy that gave us great services.
Description of Work: Changed out all of our locks on our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much [member name removed]. It really was a pleasure for me. Take care.

John R.
06/2013
5.0
locksmith
  + -1 more
Good service. On time. Reasonable price.
Description of Work: Rekeyed gate and provided new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thanx [edited out member name]. I appreciate you calling us and being a great customer. Take care.

Jo Ann A.
06/2013
5.0
locksmith
  + -1 more
Sgt. Smith imbued me with confidence because he clearly knew what he was doing and explained everything to me every step of the way. Additionally, he was engaging and pleasant and, most importantly, professional. I wanted to know the cost before I started and he told me. He was reasonaable and knowledgeable. I would absolutely recommend him and, if need be, I will utilize his services without hesitation.
Description of Work: I required rekeying of three household locks and some repair of a couple of deadbolts. He did all the work himself in a timely and efficient manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You [member name removed]. You were fun to talk with and work for. Take care.

Sue C.
02/2013
5.0
locksmith
  + -1 more
Evaluated 3 problem door hinges and repaired. 1 door handle extremely difficult, but he spent the necessary time to repair it. Very knowledgeable.
Description of Work: Door Hardware Repair
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You member name removed). My Pleasure. I had fun. You were great! :-)

Terry R.
12/2012
1.0
locksmith
  + -1 more
I called on Friday for locksmith service, the call was transferred to a tech. He couldn't arrive on Friday and asked to schedule on Sunday. He never showed and never called.
Description of Work: I called for locksmith service to repair the key lock on a tumbler safe. The call was transferred to a tech who eventually dropped the ball and never arrived

Rating CategoryRating out of 5
responsiveness
1.0


Response from Sergeant Smith's Lockout & Roadside Svc Inc
I didn't want to post anything until I thoroughly looked into this and talked with Angie's List. Because this doesn't happen with us. It seems there was a simple miscommunication between the Technician and Customer. Each believed the other was going to call first on Sunday BEFORE he came by. Customers do that quite frequently when they are not sure yet. We didn't hear from the customer and assumed they changed their minds. Like stated earlier, It happens all the time. I believe Our Past Reviews Speak For Themselves. A Perfect Record. So Customer please feel free to contact us because we get no answer, and we will set you up with future Heavily Discounted Services. And restore balance to the Universe again. ;-) Thank You for calling us. Respectfully, Sergeant Smith's Lockout and Roadside Service.

DAVID D.
10/2012
5.0
locksmith
  + -1 more
Ron Smith did an excellent job repairing our front door locking mechanism which had been sticking and was getting to be very annoying. He was right on time as scheduled and did an excellent job repairing our front door locking issues and clearly exceeded my expectations. Further, his service pricing is very reasonable, so we definitely received excellent value! My wife and I are very pleased with his work and highly recommend him to other Angie's List customers!
Description of Work: I called Ron Smith to fix a front door lock issue we've been having for some time. The locking mechanism had been sticking consistently and needed to be fixed. He was right on time and did an excellent job repairing our old Yale lock as well as oiling and cleaning all other front door lock components. My wife and I are very pleased with Ron's work as well as his professionalism and customer service and we highly recommend him to all Angie's List members!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Sergeant Smith's Lockout & Roadside Svc Inc
The Member was an Awesome Customer who I really had a good time working for. Thank You Member!

Terese C.
10/2012
5.0
locksmith
  + -1 more
Totally pleasant experience. I called Ronnie very early in the morning when I realized that my key only worked in one of my four locks. He told me he could be at my house in about 1.5 hours gave me a half hour window of when he wound arrive - he arrived within the timeframe he gave me and called to let me know when he was about 10mins away. He re-keyed all four locks, two of which had multiple (or odd, not sure which) cylinders. Gave me the two keys that came with the job and made an extra one at my request. The job took about 40 mins due to the two odd locks. Ronnie is a very pleasant, professional and efficient young man and I would not hesitate to recommend him to anyone.
Description of Work: Re-Keyed four locks on my recently purchased house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much [Member Name Removed]. It was a pleasure working for you. :-)

Thomas S.
07/2012
5.0
locksmith
  + -1 more
See above for an excellent experience in a distressing circumstance.
Description of Work: A friend of mine accidentally locked herself out of her house at 7am on a weekday. She called me on her cell and asked me to find a locksmith to open the door. I did a thorough search via Angie's as well as the phone book. I called Sergeant's at 7:30 am and he answered his phone himself. He had one call already scheduled but said he would arrive asap. He actually got there at 8:00 am and opened the door without having to drill/destroy the lock. Absolutely no upsell or bs about redoing locks. All he charged was the service call which was a very reasonable $55. He was extremely personable and polite. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Customer I appreciate your kind review.

Mary B.
05/2012
5.0
doors, locksmith
  + 0 more
Mr. Smith arrived on schedule, completed his analysis of the problem promptly, and finished the needed repairs well within his time estimate. He is a friendly, thoroughly professional contractor: absolutely top-notch. Recommended. Solid A across the board.
Description of Work: Repair of inoperable deadbolt/misaligned entry door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You very much Customer.

Cynthia U.
04/2012
5.0
locksmith
  + -1 more
Unlocked a door I had lost the key to and were completed and out of here in under 15 minutes. Excellent locksmith.
Description of Work: They were professional and in fact arrived a few minutes early.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You very much Member. You are a great customer too! :-)

Derick D.
02/2012
5.0
locksmith
  + -1 more
Ronald re-keyed the door locks at my rental, I lost the key so he had to drill the locks out, he is very dependable and was at the house on time. His prices are very good and hard to beat, I would highly recommend Him!!
Description of Work: Ronald re-keyed the door locks at my rental, I lost the key so he had to drill the locks out, he is very dependable and was at the house on time. His prices are very good and hard to beat, I would highly recommend Him!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you very much Member. I appreciate you trying us out. Take care. :-)

Steven B.
01/2012
5.0
locksmith
  + -1 more
It went very well. He repaired and replaced some lock mechanisms at my rental property and there were no issues.
Description of Work: After making an appointment Mr. Smith showed up on time and gave me an estimate for the work. He performed the work quickly and proficiently. I got exactly what I asked for. He was very professional and courteous. I have checked back to check on the locks after much use and they are working just fine. I had a old style lock for a security gate and he repaired that so that my keys turn efficiently. Still no issues with that lock. He does good work and I would recommend his services to anyone.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You Member. It was a pleasure meeting you and working for you. Stay in touch. :-)

karl S.
01/2012
5.0
auto repair, doors, locksmith
  + 1 more
.They did a great job. They were there on time.
Description of Work: .They did work for my step son. They unlocked the car because he locked the keys in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thanx Much. :-)

Norene R.
12/2011
5.0
locksmith
  + -1 more
We needed an immediate response (2hr time frame) before we left LVegas for the holidays. Our door needed to be re-keyed, Ronnie was available, re-keyed lock in less than a hour and we made our flight. Great Service. Thank you. We highly recommend Sergeant Smith's locksmith services.
Description of Work: Re-Keyed lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58.95

Response from Sergeant Smith's Lockout & Roadside Svc Inc
You AND your son were the coolest. Thank you for calling us. Take care. :-)

JIM D.
10/2011
5.0
locksmith
  + -1 more
Routine. Called in Am. Rekeyed locks in early PM. Punctual and quickly done.
Description of Work: Standard rekey of a fresh bought home. Quick response. Worked around a truck breakdown and did the job quick and effectively. Reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Hey Customer Thank You So Much!!

Mark and Louisiana F.
06/2011
5.0
locksmith
  + -1 more
He was very good. He did it quickly and he did a very good job. He was a little pricey, but that was okay. He did just 10 minutes of work. He was outstanding. He was professional. He came here on time. He was very nice. I would tell a friend or a family member that he was really good and he really knew what he was doing.
Description of Work: Sergeant Smith's Lockout & Roadside Service unlocked our safe because it was locked and I threw out the key.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You, Thank You.

LaMonte U.
06/2011
5.0
auto repair, car tires
  + 0 more
I was very satisfied. They came when they said that they were going to come and took care of it in a pleasant manner. It worked out fine. Their price was reasonable.
Description of Work: I have used the services of Sergeant Smith's Lockout and Roadside Service Incorporated a month ago. I had a road hazard and the front tire of my car came out. They put a spare on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You Sir! My pleasure.

Brian W.
12/2009
5.0
locksmith
  + -1 more
Everything turned out great. They provided excellent service, showed up on time, and were professional.
Description of Work: They replaced a lock on my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You Sir! Any Time.

Michael L.
12/2009
5.0
locksmith
  + -1 more
Could not get door opened. Phoned Sergeant Smith based on Angie's List reviews. He arrived when promised. Difficult repair, successfully done. The lock was a rare one that would have been difficult to replace if repair was not sucessful.
Description of Work: Repaired a broken lock on a door leading to the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You Sir! Call any time. Glad to help.

Doug P.
10/2009
5.0
locksmith
  + -1 more
needed to do lockout on rental property,,,with police present,,,,very time sensitive matter,,,,called and made visit in less than a hour,,,,
Description of Work: need locksmith in a very short time after calling for a legal matter,,,,,,was there actually early preformed rekeying locks in short time

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Any time Sir! We appreciate your calling us. Take care

Marsha C.
04/2009
5.0
locksmith
  + -1 more
Very nice and professional. They took care of everything untill the job was done. I'm very happy.
Description of Work: All locks in the house rekeyed. They also installed a surveilance system for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank You Ma'am. Our Pleasure.

Contact information

6222 Tillman Crest Ave, Las Vegas, NV 89139

http://www.sergeantsmithslockout.com

Service hours

Sunday:
6:00 AM - 1:30 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 1:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
# NV20191662477
Trade License Locale
Nevada
Trade License Authority
Nevada: Contractors

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Auto Service,
Apartments,
Property Management,
Windows - Safety & Security Film,
Home Security Systems,
Handyman Services,
Garage Doors,
Auto Towing,
Auto Tires,
Real Estate Agents

FAQ

Sergeant Smith's Lockout & Roadside Svc Inc is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 1:30 PM

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 1:30 PM

Sergeant Smith's Lockout & Roadside Svc Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sergeant Smith's Lockout & Roadside Svc Inc offers free project estimates.
Yes, Sergeant Smith's Lockout & Roadside Svc Inc offers eco-friendly accreditations.
No, Sergeant Smith's Lockout & Roadside Svc Inc does not offer a senior discount.
Yes, Sergeant Smith's Lockout & Roadside Svc Inc offers emergency services.
No, Sergeant Smith's Lockout & Roadside Svc Inc does not offer warranties.
Sergeant Smith's Lockout & Roadside Svc Inc offers the following services: Retired Military Serving for Residential & Commercial Locksmith & Minor to Medium Roadside Services
Towing. But can get you connected to towing if needed.

Contact information

6222 Tillman Crest Ave, Las Vegas, NV 89139

http://www.sergeantsmithslockout.com

Service hours

Sunday:
6:00 AM - 1:30 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 1:30 PM