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Sergeant Smith's Lockout & Roadside Svc Inc

Locksmiths, Doors, Auto Service,

About us

THANK YOU FOR SUPPORTING THIS AND OTHER VETERAN-OWNED BUSINESSES. An Angi SUPER SERVICE AWARD WINNER for virtually every year since 2006. Including 2021! 22 years of active Military service with an additional 16 years of Locksmith experience. Specializing in: REKEYING of Commercial and Residential LOCKS (and making KEYS), WIRELESS HOME SECURITY CAMERAS (like RING), Commercial and Residential ELECTRONIC and SMART LOCK SYSTEMS, UNLOCKING of most vehicles, Commercial and Residential LOCKED OUTS, GARAGE REMOTES and Programming, Unlocking of SAFES (depending on the type), Unlocking of CABINETS and FILING DRAWERS. FAST, COURTEOUS & RELIABLE services at an affordable price! Feel free to call or text 702-289-5555 any time. Respectfully, Sergeant Smith, MSgt., US Air Force, Ret. Nevada State Business License #NV20131153486.

Business highlights

19 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Retired Military Serving for Residential & Commercial Locksmith & Minor to Medium Roadside Services

Services we don't offer

Towing. But can get you connected to towing if needed.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
1%
3
1%
2
2%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 115 reviews

Dawn C.
02/2020
5.0
locksmith
  + -1 more
Sergeant Smith was great and very kind. Was very speedy and got the job done and he is very reasonable on pricing.
Description of Work: Rekeying locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you for the opportunity Ms [Member Name Removed]. Anytime you need us don't hesitate to call. Take care. :-)

Carl T.
12/2019
5.0
locksmith
  + -1 more
Ron was great. I called him the evening before and he was out the next morning. Prompt, Fair and friendly
Description of Work: re-keying locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you [Member Name Removed]. Was my pleasure. Take care and Happy New Year!

Fred N.
07/2019
5.0
locksmith, doors, apartments
  + 1 more
Great! They were here in less than half an hour. Performed the work quickly. A little expensive but not too much. Very nice service technician. All in all well worth the time and expense.
Description of Work: New lock on apartment storage unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Response from Sergeant Smith's Lockout & Roadside Svc Inc
It was a pleasure doing business for you sir. Thank you very much. :)

robben H.
05/2019
5.0
locksmith
  + -1 more
We contacted the company because we purchased a fixer upper home and need the doors re-keyed and some locks replaced. He returned all calls, gave a reasonable quote and performed the job as contracted. Respectable and professional. We were placed with the work.
Description of Work: Re keying and replacing locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$540

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you very much. It was my pleasure and we appreciated the opportunity. You guys take care. :-)

carmela L.
03/2019
5.0
locksmith
  + -1 more
quick and efficient work, would recommend to others
Description of Work: lock repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDUARDO A.
05/2018
5.0
locksmith
  + -1 more
Very well, was able to duplicate all locks into a single key
Description of Work: Rekey a few houses

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you very much sir. We really appreciate the opportunity to serve. Take care. :-)

Keith B.
05/2018
5.0
locksmith
  + -1 more
Quick, efficient and a vet.. can't really ask for more than that.
Description of Work: Assisting with redrilling a door to install an electronic lockset

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you Mr. [Member Name Removed]. It was my pleasure and we will be glad to help you out anytime. :-)

Sandford W.
01/2018
5.0
locksmith
  + -1 more
I felt foolish calling and saying I had lost my keys, but they were friendly and said they have heard of all before. quick turn around, I was back in business in no time. Thank you!
Description of Work: I lost my keys at the mall and needed to get them replaced quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Sergeant Smith's Lockout & Roadside Svc Inc
My pleasure. Thank you.

Nicole K.
11/2017
5.0
locksmith
  + -1 more
He is a great locksmith. Sometimes I feel uncomfortable with locksmiths I have gotten quotes from. This guy is professional and has reasonable rates, bonus does great work! I would use him any time!
Description of Work: This is the 2nd time I have used him for my rental unit. The 1st time he changed the whole door handle/lock. 2nd time he re-keyed the locks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you very very much. We really appreciate your business. Take care. :-)

Bruce F.
11/2017
5.0
locksmith
  + -1 more
Went well....got it done quickly and worked great....Nice guy, did a great job and definitely hire again!!
Description of Work: Had two locks re-keyed and two extra ones made

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Response from Sergeant Smith's Lockout & Roadside Svc Inc
It was my pleasure Mr. [Member Name Removed]. Take care. :)

Lilith Vala X.
09/2017
5.0
locksmith
  + -1 more
Great job. Quick, and good quality work.
Description of Work: Three deadbolts and two door handles swapped, and one re-key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$82

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you Sir. Much appreciated. :)

H. H.
09/2017
5.0
locksmith
  + -1 more
You couldn't ask for better service. Lock smith was on time and very professional.
Description of Work: Re-keyed all locks on residential home. Service was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much. Our pleasure. Take care. :-)

Robert B.
09/2017
5.0
locksmith
  + -1 more
I've used Sergeant Smith twice. Both times he was on time, knowledge, friendly and professional. I will continue to use this service when needed. Highly recommended.
Description of Work: Repaired a lock on an exterior door today. Has replaced locks for me in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you [Member Name Removed]. It was a pleasure helping you for the second time. And if there's a third we will be happy to help you then too.. Take care. :-) m

Robert M T.
04/2017
5.0
locksmith
  + -1 more
Great, enjoyed working with this company.
Description of Work: Re Key whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you Sir. We enjoyed helping you our. Take care. :-)

Marcia P.
03/2017
5.0
locksmith
  + -1 more
Sergeant Smith was able to re-key our door in a very timely manner, works beautifully now. He provided exceptional work, will definitely use him again.
Description of Work: Lost exterior door key, lock re-keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much. We really appreciated working for you. :-)

Patrick G.
03/2017
5.0
locksmith
  + -1 more
Sgt Smith's provided locksmith service in a very professional manner. Everything was done quickly and expertly.
Description of Work: We bought a new home and had 5 doors we wanted to have the locks rekeyed on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Hey [Member Name Removed] thank you very much. You and your Husband were awsome and fun to work with. Thanx for treating me so nicely. Go Air Force! Take care. :-)

Stephanie R.
01/2017
1.0
locksmith
  + -1 more
They were terrible. They didn't call me back. I called and told them that I wanted to hire them for a service and they never returned my call.
Description of Work: I called them to hire them but they didn't call me back.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Sergeant Smith's Lockout & Roadside Svc Inc
First we are very sorry to hear that. But we have no record of any messages left (phone or message center), or any purchases of deals from the site or any actual work being done. We will do our best to resolve this issue and even do anything within reason to help you out (maybe some free service if we find that we were at fault) or something to that effect. Once again you have our sincere appologies if in fact we did somehow miss your call. Thank you for contacting us in the first place though. Take care. :-)

Cynthia H.
12/2016
2.0
locksmith
  + -1 more
I chose Sergeant Smith because of good reviews. No response from 2 messages left on voicemail. I understand things happen and the ball gets dropped. In all fairness I could not rate lousy. I had to find another company and ask for refund.
Description of Work: It was urgent that I get a door unlocked. Only small window in which to work with for myself. I couldn't get a response from Sergeant Smiths. I purchased the $35.00 service fee special.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$35

Response from Sergeant Smith's Lockout & Roadside Svc Inc
It looks like our phones were not receiving calls or voicemails at that time due to an outage in my area. Thank you SPRINT. Very sorry that we missed you. Would be glad to make up for it in any way in the future. But thank you for choosing us in the first place. It is very much appreciated. Take care. :-)

Phil B.
12/2016
5.0
locksmith
  + -1 more
They came right away, it was within a day or so. They came earlier. I sort of gave them a week or so, but he had a opening so he came right over here.
Description of Work: Rekey a couple of locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Sergeant Smith's Lockout & Roadside Svc Inc
It was our pleasure sir. :-)

Lucy D.
10/2016
5.0
towing, locksmith
  + 0 more
well. But ., older locks don't respond as well. Next time I woull rather change entire lock.
Description of Work: rekeying at a manufactured house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Rita S.
08/2016
5.0
locksmith
  + -1 more
The gentleman changed all the locks that I paid for as well as the locks on my garage door to match all of the doors.
Description of Work: Change locks on screen doors and regular doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Sergeant Smith's Lockout & Roadside Svc Inc
It was my pleasure [Member Name Removed]. Thank you and take care. :-)

Maria M.
05/2016
5.0
locksmith
  + -1 more
It was very good. He was fast, friendly, and courteous.
Description of Work: He installed a new lock on our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much Miss [Member name removed] I really appreciate your kind words and if you ever need anything else I'll be glad to help you. :-)

Bob Z.
05/2016
5.0
locksmith
  + -1 more
I called after a burglary at my residence. My insurance agency referred me to Angie's List. I called and got signed in and received referral from customer service (helping out a first time user). R. Smith rescheduled his morning appointment to fit me on an emergency basis, showed up in short order, and was able to rekey 13 locks that morning, replacing some that couldn't be rekeyed because the keys for the doors were stolen or missing. He also repaired two locks that were improperly installed, one by another locksmith. He was very courteous and professional. His prices for Angie's List customers is very reasonable; much less than what I paid for my last emergency call for one broken lock. I will definitely call this company again.
Description of Work: Rekeyed multiple locks, replaced some locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$324

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you Mr. [Member name removed]. I was really glad to be able to help and would be happy to help you anytime in the future. :-)

Colleen K.
03/2016
5.0
locksmith
  + -1 more
He arrived on time & sent me a text telling me he was on the way. Very professional & courteous.
Description of Work: re-keyed 3 locks to the same key.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you so much [Member Name Removed]. :-)

Eric G.
02/2016
5.0
locksmith
  + -1 more
I highly recommend Sergeant Smith's Lockout & Roadside Svc Inc. I bought the deal on Angie's List and made an appointment for them to come to my house to re-key my locks for the house my wife and I bought. Great service, Ron was outstanding and he was on-time and very professional. Once he was finished with my locks I asked if he could go to my other house to repair a door handle. He had another appointment to go to so I sent an appt with him for another day. He came the other day and repaired my door lock and handle. No need to called anyone else when you need lock service call Ron at Sergeant Smith's Lockout & Roadside Svc Inc. Outstanding service. Thank you!
Description of Work: Re-key 4 locks and repair door handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Sergeant Smith's Lockout & Roadside Svc Inc
Thank you [Member Name Removed]. I really appreciate you giving us a chance to assist you with your locksmith needs. It was my pleasure and I had a good time talking with you. Take care. :-)

Contact information

6222 Tillman Crest Ave, Las Vegas, NV 89139

http://www.sergeantsmithslockout.com

Service hours

Sunday:
6:00 AM - 1:30 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 1:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
# NV20191662477
Trade License Locale
Nevada
Trade License Authority
Nevada: Contractors

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors,
Auto Service,
Apartments,
Property Management,
Windows - Safety & Security Film,
Home Security Systems,
Handyman Services,
Garage Doors,
Auto Towing,
Auto Tires,
Real Estate Agents

FAQ

Sergeant Smith's Lockout & Roadside Svc Inc is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 1:30 PM

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 6:00 AM - 1:30 PM

Sergeant Smith's Lockout & Roadside Svc Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Sergeant Smith's Lockout & Roadside Svc Inc offers free project estimates.
Yes, Sergeant Smith's Lockout & Roadside Svc Inc offers eco-friendly accreditations.
No, Sergeant Smith's Lockout & Roadside Svc Inc does not offer a senior discount.
Yes, Sergeant Smith's Lockout & Roadside Svc Inc offers emergency services.
No, Sergeant Smith's Lockout & Roadside Svc Inc does not offer warranties.
Sergeant Smith's Lockout & Roadside Svc Inc offers the following services: Retired Military Serving for Residential & Commercial Locksmith & Minor to Medium Roadside Services
Towing. But can get you connected to towing if needed.

Contact information

6222 Tillman Crest Ave, Las Vegas, NV 89139

http://www.sergeantsmithslockout.com

Service hours

Sunday:
6:00 AM - 1:30 PM
Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
6:00 AM - 1:30 PM